Rezydent Sopot MGallery Hotel Collection 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.8/5 874 opiniones

Rezydent Sopot MGallery Hotel Collection - Image 1
Rezydent Sopot MGallery Hotel Collection - Image 2
Rezydent Sopot MGallery Hotel Collection - Image 3
Rezydent Sopot MGallery Hotel Collection - Image 4

Descripción

Extras del hotel

  • Railway Station just a few steps away from the hotel

  • The hotel is just 500 meters away from a charming beach boasting iodine filled air

  • Grino Restaurant style of dining - bistronomy Casual atmosphere and dishes on hot Lava Stones

  • All rooms are equipped with a very high quality MGallery bed

  • Artful bespoke design, in tune with its maritime surroundings

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Localización del hotel

Rezydent Sopot MGallery Hotel Collection

Plac Konstytucji 3 Maja 3
81704 SOPOT
Polonia

GPS:54.4428019, 18.56273277777778

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento

GRINO

Novel style of dining - bistronomy combining refine cuisine with a casual atmosphere, serving regional delights from local suppliers, including steaks, fish and cheeses crafted in a unique way on hot Lava Stones.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.8/5  874 opiniones

Valoración de TripAdvisor  4.5/5  40 opiniones

Ok hotel

Nota de Tripadvisor 3.0/5

346paulc De negocios - Valoración certificada de TripAdvisor

This maybe a little critical and if not on business maybe too critical. Room was smaller than normal and get that for boutique. However for a work station desk was not great. The tea and coffee station difficult to get to, strange opening doors. Shower was small and controls I thought could be better. Staff on front desk were excellent . This is just my view based on work travel.

Dear Paul, Thank you for sharing your feedback on your recent stay with us. It is always helpful for us to hear from our guests so that we can continue to improve and enhance our services. We appreciate your comments on the size of the room and the functionality of the work station desk. We understand that boutique hotels may have smaller rooms, but we will definitely take into consideration your thoughts on the work desk setup for future improvements. We apologize if the tea and coffee station and shower setup did not meet your expectations. Your feedback on the controls and accessibility is duly noted and will be shared with our team for further review. We are glad to hear that the staff at the front desk provided you with excellent service, as we strive to provide outstanding customer service to all of our guests. Thank you again for taking the time to share your thoughts, and we hope to welcome you back in the future for a more pleasant experience. If there is anything else we can do to make your stay more comfortable, please do not hesitate to reach out to us. Best regards, Zbigniew Brzakala Quality& Sustainability Manager

Close to the railway station

Nota de Tripadvisor 4.0/5

laserkid En pareja - Valoración certificada de TripAdvisor

It was my second visit at this hotel, but the first one, after implementing this venue into Accor chain. Generally positive impression, but we had some problems during our stay. The first room, we’ve got was underheated and it was necessery to move us to another, in fact bigger and more confortable apartment. The location is convenient, when visiting Sopot, especially using of underground parking,at the railway station. The quality of beds was flawlessy and the hotel staff kind and friendly.

Dear valued guest, Thank you for choosing to stay with us for the second time and for taking the time to share your feedback. We are glad to hear that your overall impression of the hotel was positive, despite encountering some issues during your stay. We apologize for the initial room temperature issue and are pleased to hear that we were able to move you to a more comfortable suite promptly. It's great to know that you found the location convenient and enjoyed the quality of our beds. Your kind words about our friendly and accommodating staff are much appreciated and will be shared with the team. We take all guest feedback seriously and will work on addressing the issues you mentioned to ensure a more seamless experience for future guests. We hope to have the opportunity to welcome you back again in the future and showcase our improvements. Thank you for your continued support. Warm regards, Zbigniew Brząkała Quality & Sustainable Development Manager

Bel hôtel

Nota de Tripadvisor 5.0/5

hrkvn En solitario - Valoración certificada de TripAdvisor

L’hôtel est dans le centre ville de Gdansk, très bien situé à proximité des commerces et des restaurants. Le style de l’hôtel est très contemporain et chic, tout est décoré avec goût, le bâtiment est beau. Ma chambre était très spacieuse et propre, il y a tous les équipements nécessaires pour passer un bon séjour en étant installé très confortablement.

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that you found our hotel to be in a great location. We take great pride in providing clean and comfortable rooms for our guests, and we are thrilled that you found your room to be just that. We appreciate your recommendation to friends and family and hope to have the pleasure of welcoming you back in the near future. Best regards, Zbigniew Brzakala Guest Experience Manager

Lujoso hotel

Nota de Tripadvisor 5.0/5

969miguelb En pareja - Valoración certificada de TripAdvisor

Precioso y muy bien situado hotel de 5 estrellas, todos los servicios, cama muy cómoda, situación inmejorable para visitar las tricity, al lado de la estación Muy bien aclimatado y con gran tranquilidad, precio en invierno súper barato sin desayuno ya que el desayuno para dos costaba casi lo mismo que la habitación

Dear Miguel, thank you so much for staying with us and sharing this short but such a delightful comment. We are happy to hear you enjoyed the time spent in our hotel and we are looking forward to having a pleasure to welcome you again. Our best regards Zbigniew Brząkała Guest Experience Manager

Big dissapointment

Nota de Tripadvisor 2.0/5

Maciej S Valoración certificada de TripAdvisor

I have been looking for the perfect place for my birthday trip for a long time. The choice fell to the Rezydent Hotel. Unfortunately, instead of a great stay, I was disappointed. The advantages of the hotel are the location and nice interior, but unfortunately, it ends there. It is unacceptable that in a supposedly 5* hotel, the reception staff does not greet guests and is so indifferent, apart from Mr Marek, who was the only one who showed exceptional kindness and help, which surprised us pleasantly. - Air conditioning in the room didn't work. - The refrigerator was not cooling properly. - The bedding that was changed on the second day of stay was torn. - The tap by the sink was so short that you could hardly wash your hands by tapping your hands against the sink. - The carpet was dirty. Interestingly, in May, someone wrote a review reporting that room 304 had a dirty carpet. The hotel responded to it, but still, it wasn't cleaned for 3 months! We have been waiting for this trip for a long time, we are sorry, and we are disappointed with the stay. In a hotel of this class, such situations should not take place and prove that a hotel with five stars has nothing to do with it.

Dear Maciej, Thank you very much for taking the time to share your comments on your stay at the Resident Sopot MGallery Hotel Collection. I am extremely sorry that we did not meet your expectations, so please accept our apologies for this. As part of MGallery, we are committed to providing the highest quality service to each and every guest, so the feedback you provided is extremely important to us. We would like to assure you that the room ladies do their best to remove stains on a regular basis and I can assure you that these are not the same stains as a few months ago. I am also extremely sorry that the reception staff did not live up to your expectations. Reception is one of the aspects of a stay at our hotel that our guests rate the highest. We are grateful that you shared your experience with us and I hope that you will return to us again to see that we are a hotel that deserves 5* Zbigniew Brzakala Guest Experience Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 333 opiniones 9.3/10 Ubicación
  • 389 opiniones 8.5/10 Habitación
  • 438 opiniones 9.7/10 Servicio
  • 234 opiniones 9.2/10 Comida
  • 216 opiniones 9.3/10 Desayuno
  • 128 opiniones 9.6/10 Ambiente
  • 89 opiniones 8.4/10 Limpieza
  • 81 opiniones 8.6/10 Instalaciones

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