Mantra Mackay 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.293 opiniones

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Descripción

Extras del hotel

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

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Localización del hotel

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

LATITUDE 21

El versátil Latitude 21 ofrece una experiencia culinaria informal a la vez que elegante. Elija entre cenar al aire libre o con la comodidad del aire acondicionado.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.293 opiniones

Valoración de TripAdvisor  4.0/5  175 opiniones

Certificado de excelencia 2024

Appalling GM, team culture, not fit for hospitality or service industry.

Nota de Tripadvisor 1.0/5

KMitch1978 Valoración certificada de TripAdvisor

Accor Platinum member, but was denied a late checkout due to "availability", despite pleading for just 1-2 hours more whilst we were moving house closeby. I came down to checkout at 12:00PM as requested, and cleaning staff told me there was no rush to checkout, "there were plenty of rooms up there"- and of course there were no cleaning staff on my floor upon checkout. All staff present seemed embarrassed, but didnt say anything further to me.

A comfy bogan experience

Nota de Tripadvisor 3.0/5

Dan B Valoración certificada de TripAdvisor

If you enjoy watching local teens trying to do burnouts in the carpark adjacent this is the place for you... otherwise the room was clean enough but the food was good. Staff were friendly and service was good.............................

A great relaxing afternoon

Nota de Tripadvisor 5.0/5

Sara B Valoración certificada de TripAdvisor

As soon as we stepped through the door the service was A+ excellent staff Great room & views We enjoyed how close it was to the Marina strolled done to the bars for a drink enjoying the breeze Great Food Lovely restaurant We were first there for breakfast and what a eager warm welcome we got

Thank you for your great review. Our team will be super pleased with you feedback. We all look forward to welcoming you back soon.

Disappointing accommodation!

Nota de Tripadvisor 2.0/5

88Michelle Valoración certificada de TripAdvisor

Sadly this Hotel/Apartment is very tired, run down and outdated. As Diamond Accor members we were very disappointed. The lounge area consisted of 2 seperate single lounge chairs with a very cheap table in between. The TV's are outdated. Smart TV's would definitely be recommended. The Bar & Restaurant however were exceptional and all the staff are to be commended. It is a great view over the Marina. As Diamond members we normally receive a welcome gift - most times it is a bottle of wine or fruit basket - we were mortified that our loyalty Welcome gift was a Mars Bar! The pool area was very nice but again the sunlounges - in particular the cushions were very worn and had little or no padding left in them. A total overhaul is needed.

Thank you for taking the time to review your recent stay. I am sad to read that your room did not meet your expectations. The hotel is in the process of starting upgrades to the rooms and outdoor spaces. When completed I am sure you'll love the hotel. I am super pleased to read that our food and beverage team were so great during your visit. We look forward to welcoming you back soon.

Great Stay

Nota de Tripadvisor 4.0/5

Wanderer02864613668 Valoración certificada de TripAdvisor

Booked last minute for a single night but got a great deal and my room was clean and well presented with a partial view of the marina. Had a few delays at check in as they couldn't find my booking but fortunately I had my Accor Plus app and booking confirmation. Decided to eat at Latitude 21 the hotel restaurant and had an excellent meal. Staff were superb, friendly and relaxed. It was very pleasant.

Thank you for your review. We all look forward to welcoming you back soon.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 279 opiniones 8.7/10 Ubicación
  • 685 opiniones 7.6/10 Habitación
  • 559 opiniones 8.9/10 Servicio
  • 290 opiniones 8/10 Comida
  • 282 opiniones 5.8/10 Limpieza
  • 118 opiniones 5.4/10 Instalaciones
  • 85 opiniones 9.1/10 Desayuno
  • 21 opiniones 2.9/10 Área de Bienestar

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