Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.4/5 1,084 reviews

Mantra Mackay - Image 1
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Mackay Harbour, 40 Mulherin Road, 4740 MACKAY, Australia

Description

Hotel extras

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Our accommodation(s)

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Hotel location

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

Telephone
Fax +61 7 4955 4400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LATITUDE 21

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,084 reviews

TripAdvisor Rating  4.0/5  159 reviews

Certificate of excellence 2024

Great room

Customer review rating 4.5/5

Emily Families - Confirmed reviews ALL

The rooms were spacious and well set out

Dear Emily W., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Accommodation

TripAdvisor rating 5.0/5

Jack P TripAdvisor review

The apartment size is generous with a kitchen, dining area and comfortable sofa. The accommodation is clean and the beads are comfortable. The room service is excellent and the menu is varied. I stay once a month for work and really enjoy the outlook of the sea.

Lovely staff, beautiful views

Customer review rating 5.0/5

Shannon Couples - Confirmed reviews ALL

We have a lovely expirence staying at the mantra, tasty food, lovely views and awesome staff

Dear Shannon C., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay and excellent customer service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Loved the stay and atmosphere, staff super helpful and lovely. Paul was exceptional made our anniversary stay extra special. Would go again

Dear Christine S., We very much appreciate your comments regarding your stay at the Mantra Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great Location

Customer review rating 1.0/5

Kc Business - Confirmed reviews ALL

the mould in the bathrooms is not acceptable. A simple mould remover works. It is not in the grout as the desk tried to tell me it is on the grout. Disappointed as it is such a lovely venue

Dear Kenneth C., Thank you for taking the time to tell us about your experience at the Mantra Mackay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 259 reviews 8.8/10 Location
  • 626 reviews 7.8/10 Room
  • 516 reviews 8.9/10 Service
  • 268 reviews 7.7/10 Food
  • 253 reviews 6.1/10 Cleanliness
  • 86 reviews 8.6/10 Breakfast
  • 67 reviews 5.6/10 Value
  • 17 reviews 4.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.