Mercure Jayapura

Catatan tamu Avis (Peringkat ALL) 4.9/5 74 ulasan

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Deskripsi

Keistimewaan hotel

  • Sekitar 2 menit berjalan kaki ke pasar lokal, Pasar Mama-Mama Jayapura.

  • Dekat dari Masjid Agung Baiturrahman.

  • Hanya beberapa menit berkendara ke Pelabuhan Jayapura dan taman kota.

  • Berkendara singkat ke Jayapura City Hill yang menghadap ke Kota Jayapura.

  • Berlokasi strategis di kawasan bisnis Jayapura.

Akomodasi kami

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Lokasi hotel

Mercure Jayapura

Jl Ahmad Yani, Gurabesi No 12, Jayapura
99111 JAYAPURA
Indonesia

GPS:-2.54258, 140.703166

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

LIME RESTO AND TERRACE

Lime adalah restoran bersantap sepanjang hari yang menyajikan masakan Jayapura dan Nusantara dalam sarapan prasmanan yang lezat. Pilihan a la carte dan minuman khas juga tersedia.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.9/5  74 ulasan

Peringkat TripAdvisor  4.5/5  166 ulasan

I enjoyed my stay here at a affordable price

Catatan Tripadvisor 5.0/5

Solomon E Ulasan TripAdvisor tersertifikasi

Good food, excellent reception,nice furnished room and kind staff. One thing the wifi is bit slow. All other things are excellent. The bath rooms are good but the washing area is bit small. The Tv is good but if it’s a smart tv will be great. All other things are good.

Kepada Solomone980 yang terhormat, Salam hangat dari Mercure Jayapura Kami sangat berterima kasih karena telah meluangkan waktunya memberikan komentar positif, ketika berkunjung di Hotel Mercure Jayapura. Kami sangat senang membaca ulasan yang diberikan kepada kami. Terima kasih telah memilih hotel kami sebagai tempat untuk menginap, dan terima kasih pula untuk penilaian dan masukannya yang diberikan, pastinya ini akan menjadi motivasi untuk semua team kami menjadi lebih bersemangat lagi dalam memberikan pelayanan terhadap tamu, termasuk kepada Bapak/ibu. Sekali lagi terima kasih banyak dengan apresiasi dari Bapak dan jangan sungkan menghubungi Saya langsung jika Bapak membutuhkan bantuan, Kami berharap dapat menyambut Bapak dikunjungan selanjutnya dengan pengalaman yang lebih menyenangkan kembali. Terima kasih. Salam hangat, Andreas Riyadi General Manager

Business stay

Catatan Tripadvisor 5.0/5

Mobile22080511688 Ulasan TripAdvisor tersertifikasi

Very good service and friendly staff. Sinli a good staff assisted and can speak good English. Perfect place to stay in Jayapura city for business as it is in the middle of the city. You can easily go to mall and street markets as the hotel is central to most places within Jayapura city.

Dear Mr/Mrs Mobile22080511688 Thank you for your kind review! We're delighted to hear that you received very good service from our friendly staff, particularly from Sinli, who provided excellent assistance and speaks good English. We strive to ensure that all our guests feel welcomed and well taken care of during their stay. It's great to know that you found Mercure Jayapura to be the perfect place for business trips, given its central location in the city. Being situated in the heart of Jayapura makes it convenient for guests like you to access malls and street markets easily. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to welcoming you back to Mercure Jayapura for another enjoyable stay! Sincerely, Andreas Riyadi General Manager

Very disappointing, but cheap

Catatan Tripadvisor 2.0/5

hendrix924 Ulasan TripAdvisor tersertifikasi

As Accor Platinum members, my wife and I have stayed at many Mercure hotels around the world, and this one falls way below the brand's usual minimum standards. On check-in we were told that the standard room at this hotel has no window. Fortunately we were upgraded to a "superior" room, which was more like a regular Ibis room but was adequate. Room service was a disaster - it took multiple calls and visits and over an hour to get the right order, and the food was poor anyway. Breakfast was dangerous: most of the hot food was not being kept properly hot, the fruit was covered in ants, and the staff seemed completely unaware that they were serving up a potential health hazard. On the subject of the staff, I found it very disappointing that so few of the staff are Papuan. The few Papuans being employed were in the lowest-status jobs but provided us with the best service, while all the more senior positions at the front desk and restaurant went to people brought in from various Indonesian islands, none of whom were very good. The positive things about this place are that it's cheap and central, so it could be OK just for a convenient stopover. But Mercure is usually about something more than that.

Dear Mr. hendrix924 Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay at our Hotel. As Accor Platinum member, your feedback is highly valued We have taken your comments seriously and we assure you that we thoroughly review to prevent such issues from recurring. The well-being and satisfaction of our guests are of utmost importance. We hope to have the opportunity to welcome you back and provide you with the exceptional stay that you deserve. Best regards, Andreas Riyadi General Manager

Disappointed

Catatan Tripadvisor 1.0/5

hanif d Bisnis - Ulasan TripAdvisor tersertifikasi

I stay for business trip for 5night. I think i got the biggest room at 6th floors. But here the things, just after checkin i need to ask for extra towel, they just gave me one! And after 3 night shampoo and shower gel run out! Everyday they clean the room but why not check the gel too? Came back from office and want to shower then sleep but after wet i just realized no shower gel. Then they leave mu room without doormat in bathroom. And the last thing, my cup they didnt change it and still in my bed table, also the one they change they put it upside usually ive got it face down especially with out glass lid. Feels bad man!

Dear Mr. Hanif d Greetings from Mercure Hotel Jayapura, Thank you very much for choosing Mercure Hotel Jayapura for your recent stay and it is our pleasure to write and share this review for us. We are very pleased that we have served your needs and expectations even though you did not know about our hotel the first time you decided to stay at our hotel. We apologize profusely for our negligence which made you uncomfortable We will be waiting for your next visit to our hotel and we will do our best for further improvements for another memorable experience for you and all guests. We are also very grateful for your willingness to recommend our hotel to your friends. If you require further information or assistance with your next booking, please please feel free to contact us. Smile Michael Frank General manager

Surprised!

Catatan Tripadvisor 5.0/5

mjosgal Solo travel - Ulasan TripAdvisor tersertifikasi

I checked in quite late but was served well. The room was amazingly clean. The price is the worth it even better for the room especially in Jayapura, a bit expensive when you choose to include the breakfast though, but it is ok. Will do the staycation again here.

Dear Mr/Mrs Martha Karafir Warmest Greetings from Mercure Jayapura We sincerely appreciate for choosing to stay with us and taking the time to provide us with your feedback We are pleased to know that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Jayapura Kind Regards, Michael Frank L. General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 51 ulasan 9.7/10 Lokasi
  • 84 ulasan 8.1/10 Kamar
  • 115 ulasan 8.3/10 Pelayanan
  • 6 ulasan 3.3/10 Internet
  • 46 ulasan 8.4/10 Kebersihan
  • 34 ulasan 8.5/10 Sarapan
  • 26 ulasan 9.1/10 Suasana
  • 24 ulasan 9.4/10 Kenyamanan

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