SO/ 索托格兰德水疗高尔夫度假酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 449 评论

保证最优惠房价
SO/ 索托格兰德水疗高尔夫度假酒店 - Image 1
SO/ 索托格兰德水疗高尔夫度假酒店 - Image 2
SO/ 索托格兰德水疗高尔夫度假酒店 - Image 3
SO/ 索托格兰德水疗高尔夫度假酒店 - Image 4
Av.Almenara, s.n, 11310 索托格兰德, 西班牙

描述

酒店其他优惠

  • 提供全包式服务

  • 娱乐项目

  • 地道的国际美食

  • 靠近优质高尔夫球场和圣母玛丽亚马球俱乐部

  • SO/Kids 儿童俱乐部

我们的客房

酒店位置

SO/ 索托格兰德水疗高尔夫度假酒店

Av.Almenara, s.n
11310 索托格兰德
西班牙

GPS:36.275219, -5.352107

电话
传真 +34 956 58 20 00

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  449 评论

TripAdvisor 评级  4.5/5  323 评论

卓越奖 2024

Definitely 5 star

Tripadvisor 评级 5.0/5

Khazari 商务住宿 - 经 TripAdvisor 认证的评论

Beautiful peaceful room with comfortable bed and great shower. setting stunning . Food was delicious. Pool was fantastic too. Everything a bit expensive but I wouldn’t want this to put anyone off Will definitely recommend to anyone and will be back

Dear Khazari, We very much appreciate your comments regarding your recent stay at the Hotel So Sotogrande Spa & Golf Resort. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

Poor response when things go wrong....

Tripadvisor 评级 3.0/5

Wayne D 经 TripAdvisor 认证的评论

I have experienced a couple of issues during my stay in the hotel: while attempting to rest I was woken by hedge cutters and lawnmowers early in the morning. All day I had a group of gardeners loitering around my terrace, chatting and smoking when not using their noisy equipment. On another night I arrived back in my hotel room only to find that none of the lights could be switched off. Reception staff was unable to help and I had to try and sleep with all lights switched on. I am aware that things can sometimes go wrong, but I was very disappointed when the hotel sent me a questionnaire to comment on my recent stay. I mentioned the issues I experienced, but never received a response or apology. I am planning to return to Marbella next year but may choose a different hotel ...

Dear waynedM121AQ, Thank you for taking the time to tell us about your experience at the SO/ Sotogrande Spa And Golf Resort Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We deeply regret that you were disturbed by the early morning noise from the hedge cutters and lawnmowers, as well as the presence of gardeners around your terrace. We will review our schedule for such maintenance to ensure it doesn’t affect our guests' peace and rest in the future. Regarding the issue with the lights in your room, we sincerely apologize for the inconvenience it caused. Our team should have been more proactive in resolving this, and I’m sorry that reception was unable to assist you at that moment. We will be addressing this with our maintenance team to ensure it doesn’t happen again. Furthermore, I’m truly sorry that you did not receive a response to your feedback after completing our questionnaire. This is not the standard of service we aim to provide, and I will personally look into why this was overlooked. We understand your disappointment, and we would love the opportunity to make things right should you decide to return to Marbella. We value your business and hope you’ll consider staying with us again in the future. At SO/, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Juan Francisco Rebollo Front Office Supervisor

Excellent Golf Hotel in the heart of Sotogrande

Tripadvisor 评级 5.0/5

Neil L Friends getaway - 经 TripAdvisor 认证的评论

Excellent hotel for a golfing trip in the heart of Sotogrande. The hotel offers great facilities, including well appointed and modern rooms with very comfortable beds, an extensive spa offering a range of treatments, snd a number of dining options.

Dear Neil L, Thank you for taking the time and trouble to complete a survey following your recent stay at the Hotel So Sotogrande Spa & Golf Resort. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

Luxury golf stay

Tripadvisor 评级 5.0/5

Siclarkphoto Friends getaway - 经 TripAdvisor 认证的评论

Just got back from a lovely luxurious long weekend here. Great location for golf enthusiasts, fantastic a la carte breakfast included in our room rate. Hotels design is stunning. Service 5 * & super comfortable beds! Definitely recommend

Dear Siclarkphoto, Thank you for taking the time to share your feedback, it is a pleasure to hear that you had such a wonderful holiday staying with us here at SO/ Sotogrande Spa & Golf Resort! I shall of course pass on your kind words to our team, they will be very glad to hear that they were able to make your vacation a relaxing one and we would love to welcome you back again! Best regards, Juan Francisco Rebollo Front Office Supervisor

Great weekend!

Tripadvisor 评级 5.0/5

566greggt 经 TripAdvisor 认证的评论

From arrival/check in to the moment I left the experience was first class. I was most impressed by the diligence of the staff in every interaction that I had with them. The rooms had one of the comfiest beds that I have slept in and they were spacious and well appointed, just as you would expect at this level of hotel. The food was incredible and I wish I had more opportunities to eat on site - from breakfast through the day to dinner service the options and quality was incredibly tasty. I hope to have the opportunity to visit again in the future! I would t highly recommend choosing this hotel for your stay in the Soto area.

Dear 566greggt, We very much appreciate your comments regarding your recent stay at the Hotel So Sotogrande Spa & Golf Resort. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to So Sotogrande in the near future. Yours sincerely, Juan Francisco Rebollo Front Office Supervisor

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 149 评论 9/10 位置
  • 261 评论 8.9/10 房间
  • 380 评论 8/10 服务
  • 193 评论 9.2/10 设施
  • 107 评论 9.3/10 氛围
  • 96 评论 9.2/10 运动休闲
  • 93 评论 7.5/10 早餐
  • 92 评论 8.8/10 舒适度

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