特莫达湾悦榕庄酒店 5 星

Tripadvisor 评级 4.7/5 717 评论

特莫达湾悦榕庄酒店 - Image 1
特莫达湾悦榕庄酒店 - Image 2
特莫达湾悦榕庄酒店 - Image 3
特莫达湾悦榕庄酒店 - Image 4
Route Nationale 13, Oued Negro, Pob 526, 93100 特莫达湾, 摩洛哥

描述

酒店其他优惠

  • 水疗保健中心

  • 设备齐全的健身中心

  • 室外游泳池

  • 所有别墅内均设有私人泳池

  • 私人海滩

我们的客房

酒店位置

特莫达湾悦榕庄酒店

Route Nationale 13, Oued Negro, Pob 526
93100 特莫达湾
摩洛哥

GPS:35.7959461, -5.3511186

电话
传真 +212 5396-69985

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.7/5  717 评论

卓越奖 2025

Stunning Accommodation

Tripadvisor 评级 5.0/5

Sally H 经 TripAdvisor 认证的评论

I had a great stay. The all villa accommodation is incredible. Even entry level villas are vast, boasting an entrance hall, sitting room, spacious bedroom, and large, private, exterior courtyard and pool. Decoration is tasteful and luxurious. The grounds are palatial, the resort in general, absolutely immaculate. The setting is quite idyllic, framed by mountains and ocean. Tangier is around 90 minutes drive away, Tetouan around 30 minutes. Staff were polished and friendly, every single person acknowledging you, with a touch to the heart gesture. The hotel has several restaurants, not all of them open during this visit. I ate in Azura, the beachfront restaurant. Food was unmemorable, with the exception of breakfast, which is a superb feast, table served. Service was impeccable.

Dear Guest, Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to know that you appreciated the design and spaciousness of our villas, the tranquil setting between mountain and sea, and the polished hospitality of our team — especially the heart-warming gestures that reflect our service philosophy. We also appreciate your feedback regarding the dining experience. While we’re pleased that breakfast stood out as a highlight, your comment has been noted and shared with our culinary team for ongoing refinement. It would be our pleasure to welcome you back in the future to experience more of what the resort and the region have to offer. Warm regards, Banyan Tree Tamouda Bay

Pure luxury

Tripadvisor 评级 5.0/5

Stephanie B 经 TripAdvisor 认证的评论

Our stay at Banyan Tree was nothing short of a dream, seamlessly blending authentic Moroccan elegance with modern luxury. From the moment we stepped through the carved wooden doors, we were enveloped in an oasis of tranquility. For those seeking a luxurious and authentic Moroccan experience, look no further It is a place where every detail is meticulously crafted to create memories that will last a lifetime. We are already planning our return.

Dear Stephanie, Thank you once again for your beautifully written feedback. It means a great deal to us to know that the atmosphere, design, and sense of place resonated so strongly with you. We’re touched that you’re already considering a return — and we’ll be here to welcome you back whenever the time is right. Kind regards, Banyan Tree Tamouda Bay

Lovely!

Tripadvisor 评级 5.0/5

Samara G 经 TripAdvisor 认证的评论

Had a lovely stay at the Banyan Tree. The staff were very accommodating and kind to everyone and made our stay memorable. House keeping was very friendly and thorough including Naima Ah who was spotless and very kind to us. The architecture in the hotel is unique and reflects Moroccan culture beautifully.

Dear Samara, Thank you for your thoughtful review. We’re so pleased that you enjoyed the warmth of our team and the unique design that celebrates Moroccan heritage. Your kind words about Naima have been shared — she was delighted to be mentioned. We hope your next visit will be just as memorable. Sincerely, Banyan Tree Tamouda Bay

10 year anniversary ruined

Tripadvisor 评级 2.0/5

Youssif D 经 TripAdvisor 认证的评论

10 year anniversary ruined, gave the hotel ample time 5 months advance notice that we were coming. It was the worst anniversary to date. Rooms weren't prepared adequately for the occasion, housekeeping was putting up our dirty towel to be used again. Only good experience was the breakfast

Dear Mr. Drissi, We sincerely thank you for taking the time to share your feedback. After reviewing your stay details, we would like to provide clarification to ensure full transparency. You and your family arrived after midnight on October 1st, accompanied by your spouse, two young children, and your nanny, making a total of three adults and two children. Despite the late arrival, our team had prepared a complimentary anniversary decoration in your villa to mark your special occasion. Your reservation was made through the Accor platform with an advance payment in Accor points. Upon check-in, you requested to settle the remaining balance also using points; however, as per Accor’s terms and conditions, this payment method is only applicable at the time of the online booking. Before entering your villa, you requested a complimentary upgrade. Given the late hour, our night auditor invited you to pass by reception the following morning to review the availability, but unfortunately, you did not return for this discussion. Our team also informed you of the extra bed charge applicable to your booking, which was declined both upon arrival and at check-out. During your two night stay, our records indicate that you enjoyed the resort’s facilities without any reported concerns, and on the day of departure, a late check out until 14:00 was offered as a gesture of goodwill. We are pleased that you appreciated the breakfast experience and regret that your stay did not fully meet your expectations. Please rest assured that we remain committed to delivering the highest standards of service and guest satisfaction. Warm regards, Banyan Tree Tamouda Bay

Not good at all

Tripadvisor 评级 1.0/5

Carolyn K 经 TripAdvisor 认证的评论

It’s perfectly fine but if you have ever stayed in a banyan tree previously you will be bitterly disappointed. Bad service, bad attitude from the staff and not the perfect finesse you normally receive from a banyan tree. It’s put my husband and I off using a banyan tree again.

Dear Guest, Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We strive to deliver attentive and caring service at all times, and it is disheartening to hear this was not reflected during your stay. We sincerely value your comments and will share them with our team as part of our continuous improvement efforts. Warm regards, Banyan Tree Tamouda Bay

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。