Deskripsi
Keistimewaan hotel
-
Three Green Keys
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Iconic hotel located on award-winning Isla Verde Beach
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Four pristine pools with cabanas to enjoy
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Newly renovated guest rooms, suites and villas
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Wellness spa and fitness center
Akomodasi kami
Halaman dari
Kamar
DELUXE PARTIAL OCEAN VIEW 1 KING. 445sf,41sm. Located in Grand Tower. Partial Ocean Views.
- Maksimum 2 orang
- 45 m² / 484 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Sisi kolam renang atau Sisi kebun
Kamar
DELUXE PARTIAL OCEAN VIEW 2 QUEEN. 445sf,41sm. Located in Grand Tower. Partial Ocean Views.
- Maksimum 4 orang
- 45 m² / 484 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang atau Sisi kebun
- Kamar disabilitas
Kamar
SIGNATURE OCEAN VIEW 1 KING. 445sf,41sm. Located in the Grand Tower. Ocean View.
- Maksimum 2 orang
- 50 m² / 538 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Tepi laut atau Sisi kolam renang
- Sebagian besar akomodasi: Teras
Kamar
SIGNATURE OCEAN VIEW 2 QUEEN. 445sf,41sm. Located in the Grand Tower. Ocean View.
- Maksimum 4 orang
- 40 m² / 430 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Tepi laut atau Sisi kolam renang
Kamar
POOLSIDE VILLA TERRACE ROOM 1 KING. 489sf,45sm.Ground level, private terrace.
- Maksimum 2 orang
- 43 m² / 462 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Sisi kebun atau Sisi kolam renang
- Sebagian besar akomodasi: Teras
Kamar
DELUXE 1 KING. 616sf,57sm. Located in the Grand Tower.
- Maksimum 2 orang
- 59 m² / 635 sq ft
- Selimut 1 x Tempat tidur king
Kamar
FAIRMONT PATIO 1 KING. 445sf,41sm. Located on the 3rd Floor of the Grand Tower. Private patio.
- Maksimum 2 orang
- 41 m² / 441 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Patio
Kamar
FAIRMONT 1 KING. 445sf,41sm. Located in the Grand Tower.
- Maksimum 2 orang
- 41 m² / 441 sq ft
- Selimut 1 x Tempat tidur king
Kamar
FAIRMONT 2 QUEEN. 445sf,41sm. Located in the Grand Tower.
- Maksimum 4 orang
- 41 m² / 441 sq ft
- Selimut 2 x Tempat tidur queen
Kamar
FAIRMONT PATIO 2 QUEEN. 445sf,41sm. Located on the 3rd Floor of the Grand Tower. Private patio
- Maksimum 4 orang
- 41 m² / 441 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Patio
Kamar
FAIRMONT 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 40 m² / 430 sq ft
- Selimut 1 x Tempat tidur king
- Kamar disabilitas
Kamar
FAIRMONT 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 41 m² / 441 sq ft
- Selimut 1 x Tempat tidur king
- Kamar disabilitas
Kamar
FAIRMONT 2 QUEEN HEARING AND MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 4 orang
- 40 m² / 430 sq ft
- Selimut 2 x Tempat tidur queen
- Kamar disabilitas
Kamar
FAIRMONT 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 445SF,41SM, Grand Tower
- Maksimum 4 orang
- 40 m² / 430 sq ft
- Selimut 2 x Tempat tidur queen
- Kamar disabilitas
Kamar
FAIRMONT PATIO 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 40 m² / 430 sq ft
- Selimut 1 x Tempat tidur king
- Kamar disabilitas
Kamar
DELUXE PARTIAL OCEAN VIEW 2QUEEN MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 4 orang
- 45 m² / 484 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang atau Sisi kebun
- Kamar disabilitas
Kamar
SIGNATURE OCEAN VIEW 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 40 m² / 430 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Pemandangan laut
- Kamar disabilitas
Halaman dari
Suite
OCEANVIEW ONE BEDROOM SUITE 1 KING. 974sf,90sm. Sitting area, pullout sofabed, dining table.
- Maksimum 4 orang
- 90 m² / 968 sq ft
- Selimut 1 x Tempat tidur sofa ganda dan 1 x Tempat tidur king
- Pemandangan: Pemandangan laut atau Sisi kota
- Sebagian besar akomodasi: Kamar Sudut
Suite
ONE BEDROOM SUITE 2 QUEEN. 974sf,90sm. Parlor with sitting area, pull-out sofa, dining table.
- Maksimum 6 orang
- 90 m² / 968 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kota
Suite
GRAND TERRACE OCEAN VIEW ONE BEDROOM SUITE 1 KING. 1374sf,127sm. 1 King or 2 Queen.
- Maksimum 4 orang
- 127 m² / 1367 sq ft
- Selimut 1 x Tempat tidur sofa ganda dan 1 x Tempat tidur king
- Pemandangan: Pemandangan laut atau Sisi kolam renang
- Sebagian besar akomodasi: Teras
Suite
ONE BEDROOM SUITE 1 KING. 974sf,90sm. Parlor with sitting area, pullout sofa bed, dining table
- Maksimum 4 orang
- 89 m² / 957 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa ganda
Suite
PARTIAL OCEAN VIEW TWO BEDROOM SUITE 1 KING, 2 QUEEN.1374sf,127sm. Sofabed, dining table.
- Maksimum 8 orang
- 128 m² / 1377 sq ft
- Selimut 2 x Tempat tidur queen dan 1 x Tempat tidur king
- Pemandangan: Pemandangan laut atau Sisi kota atau Sisi kebun
- Sebagian besar akomodasi: Kamar Sudut
Suite
OCEAN VIEW PRESIDENTIAL ONE BEDROOM SUITE 1 KING. 2051sf,190sm. Full Ocean View.
- Maksimum 4 orang
- 190 m² / 2045 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Pemandangan laut atau Sisi kolam renang atau Pemandangan panorama
- Sebagian besar akomodasi: Kamar Sudut
Halaman dari
Vila
POOLSIDE VILLA BALCONY ROOM 1 KING. 489sf,45sm. Near Well and Being Pool, private balcony.
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Sisi kolam renang
Vila
POOLSIDE VILLA BALCONY ROOM 2 QUEEN. 489sf,45sm. Near Well and Being Pool, private balcony.
- Maksimum 4 orang
- 44 m² / 473 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang
Vila
POOLSIDE VILLA TERRACE ROOM 2 QUEEN. 489sf,45sm. Ground level, private terrace.
- Maksimum 4 orang
- 44 m² / 473 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang
Vila
OCEAN VIEW VILLA BALCONY ROOM 1 KING. 649sf,60sm. 2nd Floor, private balcony, ocean view.
- Maksimum 2 orang
- 59 m² / 635 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Pemandangan laut
Vila
OCEANSIDE VILLA TERRACE ROOM 2 QUEEN 539sf,50sm. Ground level, private terrace, whirlpool bath
- Maksimum 4 orang
- 49 m² / 527 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Tepi laut
Vila
OCEANSIDE VILLA TERRACE ROOM 1 KING. 539sf,50sm. Ground level, private terrace, whirlpool bath
- Maksimum 2 orang
- 49 m² / 527 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Pemandangan laut
Vila
CASA DEL MAR OCEANSIDE VILLA 1 KING. 1590sf,147sm. Rooftop Terrace and ocean view
- Maksimum 4 orang
- 147 m² / 1582 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Tepi laut atau Pemandangan laut atau Sisi kebun
- Sebagian besar akomodasi: Dupleks atau Teras
Vila
POOLSIDE VILLA BALCONY ROOM 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 489SF,45SM
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
POOLSIDE VILLA BALCONY ROOM 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 489SF,45SM
- Maksimum 4 orang
- 44 m² / 473 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
POOLSIDE VILLA TERRACE ROOM 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 489SF,45SM
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Kamar disabilitas
Vila
POOLSIDE VILLA TERRACE ROOM 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS,489SF,45SM
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
POOLSIDE VILLA TERRACE ROOM 2 QUEEN MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 489SF,45SM
- Maksimum 4 orang
- 44 m² / 473 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
OCEANSIDE VILLA TERRACE ROOM 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 539SF,50SM
- Maksimum 4 orang
- 49 m² / 527 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Pemandangan laut
- Kamar disabilitas
Bungalow
BANYAN BUNGALOW TERRACE 1 KING. 351sf,33sm. Private terrace, sunken shower, glass ceiling.
- Maksimum 2 orang
- 32 m² / 344 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Sisi kolam renang
Halaman dari
Kamar
DELUXE PARTIAL OCEAN VIEW 2 QUEEN. 445sf,41sm. Located in Grand Tower. Partial Ocean Views.
- Maksimum 4 orang
- 45 m² / 484 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang atau Sisi kebun
- Kamar disabilitas
Kamar
FAIRMONT 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 40 m² / 430 sq ft
- Selimut 1 x Tempat tidur king
- Kamar disabilitas
Kamar
FAIRMONT 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 41 m² / 441 sq ft
- Selimut 1 x Tempat tidur king
- Kamar disabilitas
Kamar
FAIRMONT 2 QUEEN HEARING AND MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 4 orang
- 40 m² / 430 sq ft
- Selimut 2 x Tempat tidur queen
- Kamar disabilitas
Kamar
FAIRMONT 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 445SF,41SM, Grand Tower
- Maksimum 4 orang
- 40 m² / 430 sq ft
- Selimut 2 x Tempat tidur queen
- Kamar disabilitas
Kamar
FAIRMONT PATIO 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 40 m² / 430 sq ft
- Selimut 1 x Tempat tidur king
- Kamar disabilitas
Kamar
DELUXE PARTIAL OCEAN VIEW 2QUEEN MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 4 orang
- 45 m² / 484 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang atau Sisi kebun
- Kamar disabilitas
Kamar
SIGNATURE OCEAN VIEW 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 445SF,41SM, Grand Tower
- Maksimum 2 orang
- 40 m² / 430 sq ft
- Selimut 1 x Tempat tidur king
- Pemandangan: Pemandangan laut
- Kamar disabilitas
Vila
POOLSIDE VILLA BALCONY ROOM 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 489SF,45SM
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
POOLSIDE VILLA BALCONY ROOM 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 489SF,45SM
- Maksimum 4 orang
- 44 m² / 473 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
POOLSIDE VILLA TERRACE ROOM 1 KING MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 489SF,45SM
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Kamar disabilitas
Vila
POOLSIDE VILLA TERRACE ROOM 1 KING MOBILITY ACCESSIBLE - TUB WITH GRAB BARS,489SF,45SM
- Maksimum 2 orang
- 44 m² / 473 sq ft
- Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
POOLSIDE VILLA TERRACE ROOM 2 QUEEN MOBILITY ACCESSIBLE - ROLL-IN SHOWER, 489SF,45SM
- Maksimum 4 orang
- 44 m² / 473 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Sisi kolam renang
- Kamar disabilitas
Vila
OCEANSIDE VILLA TERRACE ROOM 2 QUEEN MOBILITY ACCESSIBLE - TUB WITH GRAB BARS, 539SF,50SM
- Maksimum 4 orang
- 49 m² / 527 sq ft
- Selimut 2 x Tempat tidur queen
- Pemandangan: Pemandangan laut
- Kamar disabilitas
Lokasi hotel
Fairmont El San Juan Hotel
6063 Av Isla Verde
00979 San Juan
Puerto Rico
GPS:18.442995, -66.019684
Email kontak
Akses dan Transportasi
Halaman dari
MUSEO DE ARTE DE PR
Amusement park
Akses: 2 km / 1.24 mi 1 hrs 9 min walk / 9 min drive
MUSEO DE ARTE
Museums
Akses: 3 km / 1.86 mi 1 hrs 23 min walk / 13 min drive
OLD SAN JUAN
Museums
Akses: 5 km / 3.11 mi 1 hrs 39 min walk / 18 min drive
CASTILLO SAN FELIPE
Amusement park
Akses: 8 km / 4.97 mi 1 hrs 39 min walk / 22 min drive
ARECIBO LIGHTHOUSE
Museums
Akses: 65 km / 40.39 mi 1 hrs 39 min walk / 1 hrs 6 min drive
CASTILLO SERRALLES
Museums
Akses: 75 km / 46.6 mi 1 hrs 39 min walk / 1 hrs 39 min drive
Halaman dari
EL YUNQUE
Wood/forest
Akses: 35 km / 21.75 mi 1 hrs 39 min walk / 1 hrs 21 min drive
Halaman dari
CLUB BRAVA
Bar
Akses: 100 m / 0.06 mi
EL SAN JUAN BEACH CLUB
Restaurant and cafe district
TROPICAL TOTS
Shopping centre/mall
VIDA WELLNESS
Shopping centre/mall
TROPICAL TOGS MEN AND BOYS
Shopping centre/mall
EL BISTRO
Restaurant and cafe district
CHIC SHOES
Shopping centre/mall
Banyan Tree Grill
Restaurant and cafe district
VIAGGI
Shopping centre/mall
MALL OF SAN JUAN
Shopping centre/mall
RUM BAR
Bar
CHICO CABARET
Bar
CHANDELIER BAR
Bar
Nail and Blow Studio Bar
Shopping centre/mall
CANA BY JULIANA GONZALEZ
Restaurant and cafe district
WINE BAR
Bar
CANDY SHOPPE
Shopping centre/mall
Layanan hotel
Check-in dari - Check out sampai
- Kolam renang
- Restoran
- Dapat diakses kursi roda
- Pusat kebugaran
- Wi-Fi
- Air conditioner
- Sarapan
- Bar
- Ruang rapat
- Properti 100% Bebas Rokok
- Room service
Halaman dari
CAÑA
Discover inspired cuisine with authentic Puerto Rican flavors. Each one-of-a-kind dish invites guests to celebrate San Juan's traditions with the international zest and fresh ingredients the Chef José Enrique is known for.
El San Juan Beach Club
Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors.
EL BISTRO
Fuel up for a perfect start to your day in San Juan. Locally roasted gourmet coffees, grab-and-go bites, delicious fruit and freshly baked breads are available every day at El Bistro. Stop by this welcoming spot in our lobby for breakfast and light lunch
MEAT MARKET
Where luxury dining meets high-energy nightlife, we've created a space where every moment feels extraordinary. Indulge in perfectly crafted steaks, fresh seafood, and signature cocktails, all set against a vibrant atmosphere filled with live music, DJs,
Crudo Sushi at The Lobby
Savor sushi, signature cocktails, and selections from a deep and diverse wine list. Your favorite rolls, sashimi, and nigiri pair with other light bites, in our iconic lobby, featuring vibrant live entertainment 7 days.
IL SOLE PIZZERIA
This casual, family-run restaurant is an ode to authentic Italian fare. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings.
Banyan Tree Grill
Indulge in comfort food from around the world as you admire our historic banyan tree that dates back over 300 years
Sushi by Bou
The classic Sushi By Bou experience includes a timed chef's choice 12-piece omakase. Come early, and stay late, to enjoy Sushi By Bou's craft cocktails, imported sake selection, and high-energy vibes.
Halaman dari
CHANDELIER BAR
Savor classic and signature cocktails or glasses of sparkling champagne under the radiant aura of our iconic Czechoslovakian Crystal Chandelier centerpiece, also known as the Grande Dame. This is the epicenter of Fairmont El San Juan Hotel's elegant night
RUM BAR
This timelessly Puerto Rican bar radiates the warm glow of the island's signature spirit: rum. Sip on cocktails crafted by award-winning mixologists and immerse yourself in an authentic San Juan bar experience.
WINE BAR
Dive into a deep selection of wines beneath the elegant and inviting glow of our lighting sculpture. Bask in stunning architecture, timeless decor, and excellent vintages from esteemed vineyards. This sophisticated atmosphere never goes out of style.
CHICO CABARET
In 1958, it was the hotel's speakeasy, a cozy secluded lounge hidden from The Lobby and originally designed and named after a famous speakeasy in Manhattan. Chico Cabaret recreates vibrant traditions, old and new, with an emphasis on curated entertainment
SWIM-UP BAR
Make a splash or simply bask in the sunny atmosphere in our Swim-Up Bar. Savor unique cocktails and island-inspired décor, both inside and outside of the pool. Grab a drink where every day is extraordinary.
BRAVA Night Club
This is the place to see and be seen in San Juan. Energy, excitement, and late-night dancing create an atmosphere to rival the best clubs in the world. Don't miss your chance to visit one of Puerto Rico's best nightlife destinations.
The Lobby
Adorned with a dazzling Czechoslovakian crystal centerpiece, stands as the epicenter of entertainment in Puerto Rico. Here, guests can indulge in signature cocktails, an extensive wine list, and exquisite sushi and tapas. Featuring daily entertainment.
Foxwoods El San Juan Casino
Step into a gaming paradise. Foxwoods El San Juan Casino is Puerto Rico's most exciting gaming venue. Owned and operated by the Mashantucket Pequot Tribal Nation, the Casino brings world-class gaming and unparalleled service to the Caribbean.
4 sarapan
Kolam renang
Pusat kebugaran
Experience our sky lab and take your fitness routine to new heights in a unique outdoor rooftop facility.
Spa
At Fairmont El San Juan Hotel, partnering indulgence and wellness feels natural, because a healthy life includes fresh, flavorful opportunities for both.
Pertemuan dan Acara
- Jumlah Ruang Pertemuan
- 10
- Permukaan ruangan terbesar
- 1026 m² / 11040 sq ft
- Kapasitas maksimal
- 1158
- Kapasitas maksimum untuk jamuan makan
- 800
Pernikahan
Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets.
Ulasan tamu kami
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami
Cari tahu selengkapnyaNOT RECOMMENDED, DO NOT SATY HERE

Catatan Tripadvisor 1.0/5
JoseSolivan Keluarga - Ulasan TripAdvisor tersertifikasi
Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience during what was meant to be a very special celebration for your son. Please accept our sincere apologies for the inconvenience caused and for not meeting your expectations during your stay. We understand how important this occasion was and regret that the room situation impacted your experience. While we do our best to honor all reservations as requested, unforeseen operational challenges sometimes affect our ability to do so, and for that, we are deeply sorry. Our intention is never to cause disappointment, and we regret that this was the impression left. We are committed to learning from this and improving to better serve our guests in the future. If you’d be open to continuing this conversation, please contact us directly. We would welcome the opportunity to make amends.
Five star stay

Catatan Tripadvisor 5.0/5
I7425MBalexp Friends getaway - Ulasan TripAdvisor tersertifikasi
Dear Alex P, Thank you for taking the time to share your wonderful experience at Fairmont El San Juan Hotel. We are delighted to hear that your stay for the bachelor party was incredible and that our team was able to resolve the booking issue efficiently. Your kind words about our stunning property and attentive housekeeping staff, particularly Gloria, are truly appreciated. We are thrilled that you enjoyed our amenities, including the pools, restaurants, and the vibrant nightlife at Club Brava. It is fantastic to know that you found our location convenient for exploring the beautiful surroundings of San Juan. Moreover, we are glad that Yvonne Ramos made a significant impact on your stay with her exceptional service. We will surely pass along your compliments to her. Thank you for recommending our hotel to others, and we look forward to welcoming you back for another memorable experience. Best regards, Fairmont El San Juan Hotel
Mediocre and very expensive

Catatan Tripadvisor 3.0/5
Carol Z Ulasan TripAdvisor tersertifikasi
Dear Carol Z, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the vibrant atmosphere of our lobby bars and casino. However, we sincerely apologize that other aspects of your experience did not meet your expectations. We regret to learn about the challenges you faced with our service and the condition of your room. Cleanliness and maintenance are of utmost importance to us, and we take your comments seriously. Our team is dedicated to providing a high standard of service, and we are disappointed that we fell short during your visit. We appreciate your review and your intention to return for the lively ambiance. We hope you might reconsider staying with us in the future and allow us the opportunity to provide a better experience. Best regards, Fairmont El San Juan Hotel
Wonderful

Catatan Tripadvisor 5.0/5
lcenteno19 Ulasan TripAdvisor tersertifikasi
Dear lcenteno19, Thank you for taking the time to share your wonderful experience at Fairmont El San Juan Hotel. We are delighted to hear that you enjoyed your stay, particularly the comfortable accommodations, friendly staff, and our wide range of amenities. It is heartwarming to know that our team contributed positively to your visit. We appreciate your feedback regarding the dining options and understand that our prices may be on the higher side. We strive to offer a variety of dining experiences both within the hotel and in the surrounding area, and we are glad you discovered local favorites. We hope to welcome you back for another memorable stay in the future.
The most amazing resort experience

Catatan Tripadvisor 5.0/5
Racquel M Friends getaway - Ulasan TripAdvisor tersertifikasi
Dear Racquel M, Thank you for your kind words regarding your recent stay at Fairmont El San Juan Hotel. We are delighted to hear that you had such a wonderful experience and that our team members, including Kenneth, Carols, Luis, Jerry, and Charlene, contributed positively to your visit. It is always our goal to provide exceptional service and create unforgettable memories for our guests. We look forward to welcoming you back for another amazing stay in the near future.
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