Fairmont El San Juan Hotel bintang 5

Catatan tamu Avis (Peringkat ALL) 4.0/5 1.282 ulasan

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Keistimewaan hotel

  • Labeled ALLSAFE

  • Iconic hotel located on award-winning Isla Verde Beach

  • Four pristine pools with cabanas to enjoy

  • Newly renovated guest rooms, suites and villas

  • Wellness spa and fitness center

Akomodasi kami

Lokasi hotel

Fairmont El San Juan Hotel

6063 Av Isla Verde
00979 San Juan
Puerto Rico

GPS:18.442995, -66.019684

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Peringkat ALL  4.0/5  1.282 ulasan

Peringkat TripAdvisor  4.0/5  1.686 ulasan

Fairmont - San Juan PR - fair stay - nothing spectacular for the price

Catatan Tripadvisor 3.0/5

lill2441 Ulasan TripAdvisor tersertifikasi

Beautiful lobby. I must say, when walking in I was impressed with the beautiful wood ceilings and carvings. The bar areas were very nice as well. However, for the price we paid, I feel that the hotel cleaniness and service was sub-par. First, we asked on our first day to have our patio furniture cleaned off (bird poop everywhere - see pics). It was never done. We paid for a beach front villa. The room smelled musty and was not completely clean (see pics); mold in bathroom drawer, dust on floor, furniture broken, and it was an adjoining room so we got to hear a crying baby and people upstairs from us as well walking around. We made the best of it and the ocean was fantastic. The two pools were nice (could have been cleaner by the swim up bar area) but that is to be expected as people sit in the pool and drink. However, when we walked around the pool in the morning, it seemed that there was still garbage around the pool area not cleaned up from the day before. We had breakfast included and it was very good, and very fresh. However, please be CAREFUL when checking out. Check your hotel bill carefully. We left a cash tip for our waiter/waitress every morning. The staff at the breakfast area decided to give themselves another tip and charge it to the room! YES, THEY CHARGED THEIR OWN TIP! When we were checking out and going over the bill, we didnt understand the 12.00 or 15.00 dollar charges. The hotel staff agent said it was a tip for breakfast! We told them we gave cash and they did take it off our bill. I am sure this happens often and people do not even realize it. We did have a hamburger at the grill by the pool one day and it was 25.00 for ONE burger! Expensive! There is a chillis across the street so you are better off going there for a burger. Also, there was a lot of cracking cement areas so be careful when walking around the pool.

Great time!

Catatan Tripadvisor 4.0/5

Jeannie T Ulasan TripAdvisor tersertifikasi

We went with family and friends. The pools are great, bar service at the pool is perfect as well. The beach is fun and clean and you can jet ski steps away. The food was good everywhere along with the service throughout the hotel. There was a leak in our room but that did not change the great time we had. We will definitely be back.

Thank you so much for your kind review! We are delighted to hear that you and your family and friends had a great time at our hotel. It's wonderful to know that you enjoyed our pools, bar service, beach, and food. We apologize for the inconvenience caused by the leak in your room, and we appreciate your understanding. We are thrilled that it did not affect your overall experience, and we look forward to welcoming you back in the future.

Exellent experience

Catatan Tripadvisor 5.0/5

Enrique S Ulasan TripAdvisor tersertifikasi

The Fairmont hotel left us with such a great feeling of hospitality that we will surely return, the place is beautiful, the service is amazing and the experience we had in the "Lobby" was great thanks to Alejandra Guines who gave us 5-star service

Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience at Fairmont El San Juan. It’s delightful to know that our hospitality left such a great impression and that you enjoyed your time in the lobby. We are especially pleased to hear that Alejandra Guines provided you with 5-star service. We will make sure to share your kind words with her and the rest of our team. We look forward to welcoming you back for another memorable stay.

Great location

Catatan Tripadvisor 5.0/5

Carmen H Ulasan TripAdvisor tersertifikasi

Wished we would have stayed during the weekend to catch the club open. So many activities. Loved the casino, beach and hotel amenities! Live music nightly. Access to beach. Close to airport. Need a good 5 days or more for 1st timers. Lots to do.

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us and appreciated our great location, amenities, and live music. It's fantastic that you found plenty to do and loved the access to the beach and the proximity to the airport. We would love to welcome you back during the weekend so you can experience the club and even more activities. Thank you for choosing our hotel, and we hope to see you again soon for another great stay!

Home away from home!

Catatan Tripadvisor 5.0/5

catherinefX5129RM Ulasan TripAdvisor tersertifikasi

My home away from home If you are looking for a stunning luxury vacation hotel in Puerto Rico, search no further. The Fairmont El San Juan Hotel has all you can ever want for a top of the line leisure getaway. Beautiful pools, numerous food and beverage outlets, stunning beach, and large rooms that will make it difficult to leave!! As far as the team, service is always top-notch, but I must shout out to a few consistent rock stars: Miguel (pool bartender), Martin, Oscar, and Joel (beach attendants), who always make my visit that more special. This property is my constant go to for a fun, relaxing, and treat myself type of visit. Thank you to the team at the Fairmont El San Juan for always making me feel at home.

Thank you for your fantastic review! We are thrilled to hear that you consider our hotel your "home away from home" and enjoyed all the amenities and services we offer. Your kind words about our beautiful pools, stunning beach, and top-notch service are truly appreciated. We're especially pleased to know that Miguel, Martin, Oscar, and Joel made your stay even more special. We will be sure to pass along your compliments to them. It's wonderful to know that our property is your go-to destination for a fun, relaxing, and indulgent getaway. Thank you for your continued trust in Fairmont El San Juan Hotel. We look forward to welcoming you back for another memorable stay soon!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 539 ulasan 8.7/10 Lokasi
  • 1.021 ulasan 5.6/10 Kamar
  • 2.255 ulasan 8.7/10 Pelayanan
  • 725 ulasan 8.2/10 Makanan
  • 574 ulasan 9/10 Kolam
  • 413 ulasan 9.4/10 Pantai
  • 391 ulasan 4.2/10 Kebersihan
  • 351 ulasan 3.1/10 Kesepadanan nilai

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