Fairmont Tokyo 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.7/5 975 Bewertungen

Bestpreisgarantie
Fairmont Tokyo - Image 1
Fairmont Tokyo - Image 2
Fairmont Tokyo - Image 3
Fairmont Tokyo - Image 4
1-1-1 Shibaura, Minato ku, 1050023 TOKYO, Japan

Beschreibung

Hotel-Extras

  • Mitten in Tokyo gelegen, in der Nähe des Flughafens Haneda, Ginza und Shinagawa.

  • Der Blick streift über den Himmel, die dynamische Energie der Stadt und die Ruhe der Bucht.

  • 217 große Zimmer, davon 74 Fairmont Gold, alle mit Blick auf die Bucht oder den Tokyo Tower.

  • Mehrere Gastronomiekonzepte in 5 Restaurants und 2 Bars, alle mit Aussicht und Außenterrasse.

  • Wellnesserlebnisse im Fairmont Spa, 20-Meter-Infinity-Innenpool und 24-Stunden-Fitnessstudio.

Unsere Unterkünfte

Lage des Hotels

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 TOKYO
Japan

GPS:35.650898, 139.757598

Tel

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere willkommen
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.7/5  975 Bewertungen

Note Kundenmeinungen 5.0/5

Christian K. Familien - Bestätigte Mitteilungen ALL

Wunderschönes, erst kürzlich eröffnetes Fairmont mit gigantischem 360° Ausblick, das keine Wünsche offen lässt. Die Mitarbeiter waren extrem kundenorientiert, ohne dass es übertrieben war. Tolles Spa mit Pool. Sehr gute Gold Lounge.

Dear Christian K., Thank you very much for taking the time to share such a detailed and thoughtful review following your family stay with us. We are truly delighted to know that your overall experience was so positive and that our unique waterfront location left a lasting impression. It is wonderful to read that you enjoyed the spa and pool facilities, the Gold Lounge, and the comfort and cleanliness of your accommodation. Your kind words about our team are especially appreciated. Providing attentive, genuine service is very important to us, and we are pleased to know that this approach enhanced your stay. We will also be happy to pass along your recognition to Cem, who will be encouraged by your feedback. At the same time, we value your honest comments regarding the breakfast selection and the arrival experience. Your feedback helps us identify where we can further refine our services, and we are actively reviewing these areas to ensure they better reflect the high standards you experienced throughout the rest of your stay. Thank you once again for choosing to stay with us. It would be a pleasure to welcome you and your family back in the future and to create another memorable experience for you. Warm regards, Zulkiflee Januar Hotel Manager, Fairmont Tokyo

Note Kundenmeinungen 5.0/5

Leonard K. Familien - Bestätigte Mitteilungen ALL

Es war eine unfassbare Erfahrung! Von der ersten Sekunde an taucht man in eine andere Welt und kommt sofort runter. Der Service war der beste den ich je hatte und lässt wirklich keine Wünsche offen.

Dear Leonard K., Thank you very much for taking the time to share such a wonderful review of your recent stay with us. It is truly a pleasure to read that your experience felt incredible from the very first moment and that you were able to relax and immerse yourself in a different world. Knowing that our service was the best you have ever experienced means a great deal to the entire team. Your kind words about our friendly and professional staff are greatly appreciated. We will be sure to share your compliments with everyone, including the teams at Driftwood and our bars. They will be delighted to hear that both the cuisine and cocktails made such a positive impression. We are equally pleased to learn that every aspect of your stay, from arrival to departure, met your expectations so completely. Your feedback encourages us to continue providing the thoughtful hospitality and warm atmosphere that we strive for every day. It would be our pleasure to welcome you and your family back again whenever your travels bring you this way. Please feel free to reach out to us if there is anything we may prepare in advance to make your next visit even more memorable. Warm regards, Zulkiflee Januar Hotel Manager, Fairmont Tokyo

Note Kundenmeinungen 4.5/5

Daniel A. W. Familien - Bestätigte Mitteilungen ALL

Sehr freundliches Personal

Dear DANIEL A. W., Thank you very much for taking the time to share your impressions of your recent stay at Fairmont Tokyo. We are delighted to know that our location and the view of Tokyo Tower added enjoyment to your family trip and that our team, especially the French Canadian staff you kindly mentioned, made a positive impact on your experience. At the same time, I appreciate your feedback regarding the room, breakfast selection and WiFi speed. Your comments are extremely valuable and will be shared with the respective departments so we can refine our offerings and ensure an even more seamless stay for you in the future. It would be our pleasure to welcome you and your family back again, and we hope your next visit will exceed every expectation. Warm regards, Zulkiflee Januar Hotel Manager, Fairmont Tokyo

Note Kundenmeinungen 5.0/5

Oliver M. Alleinreisende - Bestätigte Mitteilungen ALL

Alles perfekt organisiert, super Hotelzimmer, tolles Essen, tolle Aussicht, gutr Lage

Dear OLIVER M., Thank you very much for choosing Fairmont Tokyo and for taking the time to share your wonderful review. We are delighted to learn that you enjoyed our facilities, your guestroom, the quality of our cuisine, as well as the views and convenient location. It is particularly rewarding to see your perfect scores for accommodation, cleanliness, breakfast, our team, Wi-Fi and departure experience, along with your high ratings for arrival and the booking process on our official website. Your kind words will be proudly shared with all colleagues as encouragement to continue delivering a seamlessly organized and comfortable stay for our guests traveling on their own. We look forward to having another opportunity to welcome you back on your next visit to Tokyo and to creating another memorable stay. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo

Note Kundenmeinungen 2.5/5

Binyang X. Familien - Bestätigte Mitteilungen ALL

Schöne Aussicht, enttäuschender Service Die Aussicht auf den Tokyo Tower ist sehr schön und wirklich beeindruckend. Leider war der Service nicht gut und sehr langsam. Beim Frühstück mussten wir fast eine Stunde warten, bis das Hauptgericht serviert wurde. Die Getränke kamen auch erst, nachdem wir zweimal nachgefragt haben. Der Guest Service war ebenfalls sehr langsam. Nach einer Stunde gab es keine Antwort, und ans Telefon ging niemand. Am Ende mussten wir selbst zur Rezeption gehen. Dort wurde uns gesagt, dass die gewünschten Sachen in das falsche Zimmer gebracht wurden. Auch beim Check-out gab es Probleme. Wir mussten selbst sagen, welche Getränke wir aus der Minibar genommen haben, und die Rechnung wurde sehr langsam erstellt. Nur die Aussicht entspricht einem Fünf-Sterne-Hotel. Für diesen Service bin ich in Zukunft nicht bereit zu bezahlen.

Dear Binyang X., Thank you for being a member of our ALL Accor loyalty programme and for sharing such detailed feedback about your recent stay. We are grateful you chose to stay with us, but I sincerely apologize for the significant service shortfalls you experienced. This is not the level of hospitality we strive to provide, and I truly appreciate your candor in explaining where we failed to meet your expectations. While we are pleased to know you found the view of Tokyo Tower impressive and your accommodation clean, it is clear that our service, from breakfast and guest services to check-out, was unacceptably slow and inattentive. Waiting nearly an hour for a breakfast course, having to repeatedly ask for drinks, and receiving no response from guest services for over an hour are not standards we accept. It is equally disappointing to hear that our team's attentiveness at reception and during your departure did not make you feel welcomed or valued, especially as a returning guest. Your specific points regarding the lack of variety in the breakfast menu and the procedural issues with minibar billing and checkout have been noted and will be reviewed directly with the respective department heads. We are also reinforcing training with our front desk team to ensure a more proactive and guest-facing presence. We deeply regret that your experience has impacted your willingness to return. Your feedback is invaluable as it highlights critical areas we must improve. Should you be open to giving us another opportunity in the future, please contact me directly. It would be our privilege to personally oversee your arrangements to ensure a stay that fully reflects the quality and attentive service you should always expect from us. Thank you again for your honest review. Sincerely, Zulkiflee.J Director of Operations Fairmont Tokyo

So bewerten andere Internetnutzer unser Hotel

  • 193 Bewertungen 8.1/10 Lage
  • 506 Bewertungen 9.3/10 Zimmer
  • 585 Bewertungen 8.1/10 Service
  • 345 Bewertungen 9.6/10 Stimmung
  • 307 Bewertungen 9.2/10 Ausstattung
  • 271 Bewertungen 8.2/10 Essen
  • 153 Bewertungen 8.9/10 Komfort
  • 121 Bewertungen 9.1/10 Pool

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