Mercure Liege City Centre 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 672 件のレビュー

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Mercure Liege City Centre - Image 1
Mercure Liege City Centre - Image 2
Mercure Liege City Centre - Image 3
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Quai Saint Leonard 36, 4000 LIEGE, Belgium

説明

ホテルのその他の情報

  • Six impressive historic period rooms with natural daylight

  • Secure paid private parking with direct access to the hotel

  • Beautiful terrace and attractive gardens

  • Enjoy breakfast with healthy options and local specialities

  • Green Key label

当ホテルの客室

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ホテル所在地

Mercure Liege City Centre

Quai Saint Leonard 36
4000 LIEGE
Belgium

GPS:50.6489218, 5.5897098

電話番号
ファックス +32 4 227 45 75

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LA LINIÈRE

Let yourself be charmed by our authentic and seasonal cuisine, served in a friendly bar a manger spirit.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  672 件のレビュー

トリップアドバイザーの評価  4.0/5  907 件のレビュー

Nice view of the river in the 7th floor

トリップアドバイザーの評価 4.0/5

rock203 Couples - トリップアドバイザー認証口コミ

The hotel was ok, staff were ok, room was ok, we were in the 7th floor facing the river which was a nice view. The hotel was completely separate from the hotel which was a bit weird but it was a nice bar, the car park had easy access was great as well had a bike with us.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted that you enjoyed the serene river view from the comfort of your room, found our bar's unique setting to your liking, and appreciated the convenience of our accessible parking facilities. It is wonderful that you felt at ease bringing along your bike and were able to benefit from the easy access our car park provides. We look forward to welcoming you again. Best wishes, Vanessa SARI, General Manager

Rude check-in service. Would not recommend. Management notified - no response received. Very poor.

トリップアドバイザーの評価 1.0/5

Justgo909 トリップアドバイザー認証口コミ

Deep dissatisfaction with the check-in experience at Mercure Liege City Centre. The behavior of the young woman at the check-in desk was extremely rude and unprofessional. Even a colleague in the office opposite the check-in area was visibly shaking her head at the young woman’s behavior, highlighting just how inappropriate it was. Once in my room, I immediately notified management by email and private social media - I am yet to receive a response. This sums up their customer service!

Dear Guest, Thank you for taking the time to share your feedback. Our team strives to provide a warm and efficient service to all our guests, and we are truly saddened to learn that we fell short of our goal during your visit. We take such matters very seriously. Please rest assured that your comments will be shared with our team as an opportunity for us to review our service standards. While we never wish for our guests to have anything less than a stellar stay, we appreciate that you brought these concerns to our attention. We are committed to ensuring our guests experience the high level of hospitality that Mercure is known for, and we are disappointed that we did not meet these expectations on this occasion. We hope you will return for an improved experience in the future. Kind regards, Vanessa SARI, General Manager

Modern hotel in an ancient building.

トリップアドバイザーの評価 4.0/5

jglaw Couples - トリップアドバイザー認証口コミ

Located in a nicely restored monastery the hotel has a good feel, with a modern and attractive lobby. We had a good sized room on the third floor, with a queen size bed and a rather hard mattress. Coffee corner, no slippers no bathrobes. The hotel has an exit on the river boardwalk, makes a nice 20 minutes walk to the city center. Gated paying parking, partly underground, 4 charging points. Breakfast is served in the authentic monastery hall.

Dear Guest, Thank you for taking the time to let us have your feedback concerning your visit to our hotel. We're delighted to hear that you appreciated the unique blend of modern amenities within our historical building and enjoyed your room's generous size. It's also wonderful to know that our location allowed for pleasant riverside strolls into the city center. We take pride in the authentic ambiance our monastery hall provides during breakfast and are glad it added to your experience. Regarding the mattress firmness, we strive to cater to various guest preferences and offer a pillow menu for added comfort. While bathrobes and slippers are a standard provision in our Privilege rooms, we're always happy to supply additional amenities upon request at reception. We hope the secured parking with charging points added a layer of convenience to your visit. We hope to welcome you back on a future occasion. Best wishes, Vanessa SARI, General Manager

Great en route stop over

トリップアドバイザーの評価 5.0/5

226janw トリップアドバイザー認証口コミ

Brilliant hotel as a stop over on our way to Italy on a coach tour. Our rooms were great but could have done with a centre light fitting as a bit dark and dingy. The breakfasts were great. So much choice and all tasted very fresh. The coffee was very good too.

Dear Jan, Thank you for taking the time to share this feedback. We're thrilled to hear that you found our hotel to be a great stopover and appreciated the extensive breakfast options and the freshness of the food. It's wonderful to know that our coffee met your expectations as well. Regarding the lighting in the rooms, we strive to maintain the historical character of our building while providing comfort, and we regret if the ambience was not to your satisfaction. Our team is dedicated to ensuring a pleasant stay, and we'll certainly consider your feedback as we continuously seek to improve our guest experience. We hope to have the pleasure of welcoming you back in the future. With best wishes, Vanessa SARI, General Manager

EXTRAORDINARY FRIENDLY hotel. Can't talk enough about the staff. Have not met anyone that complained about this place.

トリップアドバイザーの評価 4.0/5

yonasmekuriab トリップアドバイザー認証口コミ

Mercure Hotel, Liege City Center is definitely one of the best hotels I have stayed at. This hotel always gives me the feeling that I have come home. I travel a lot and am always happy to come here. There are some hotels I feel like I have to go to but not this hotel. The improvements are amazing and it won't be long before this hotel turns into a fantastic place. The location of the hotel is amazing. One is walking distance away from everything. There is a supermarket behind the hotel. All kinds of restaurants within a walking distance. Laundries within 10 minutes. The staff?....Just plain super. Very helpful I mean these people go out of their way and do things they don't even have to do to satisfy us. Janique, Gregory, Ludivine and many others whose names I cannot remember now (everybody really) at reception, are total professionals. Momo and Benedicte in the restaurant are like caring friends. Rooms are clean. Caring housekeeping staff. I am just happy to come to Liege always.

Dear Guest, Thank you for your review. We're thrilled to hear that our staff's friendliness stood out during your stay, and it's heartening to know that Janique, Gregory, Ludivine, and the rest of our reception team made such a positive impression with their professionalism. Your compliments for Momo and Benedicte in our restaurant as caring friends is truly appreciated; our team strives to offer that 'home away from home' feeling you've described. We're also glad that the cleanliness of our rooms and the dedication of our housekeeping team contributed to your enjoyable experience. It's wonderful to learn that our central location, within walking distance of La Batte Sunday Market and various restaurants, added convenience to your visit to Liège. We look forward to welcoming you back. Best regards,

との提携 TripAdvisor

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