ibis Liège Seraing 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 510 件のレビュー

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ibis Liège Seraing - Image 1
ibis Liège Seraing - Image 2
ibis Liège Seraing - Image 3
ibis Liège Seraing - Image 4
Route du Condroz 15b, 4100 BONCELLES, ベルギー

説明

ホテルのその他の情報

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • 4 minutes by car from Country Hall de Liège

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

当ホテルの客室

ホテル所在地

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
ベルギー

GPS:50.567715, 5.552108

電話番号
ファックス +32 4 338 45 11

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • バー
  • 全館禁煙

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  510 件のレビュー

トリップアドバイザーの評価  3.9/5  451 件のレビュー

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トリップアドバイザーの評価 5.0/5

Trip33548798788 トリップアドバイザー認証口コミ

Dear staff, thank you to all the hotel staff for your kindness and professionalism. Thank you so much for keeping everything clean and comfortable. I really appreciate your hard work and friendly attitude. Best wishes, [Yevhenii from 105]

Dear Guest, Thank you for your great feedback. We're delighted you enjoyed your stay at ibis Liège Seraing. Our team takes pride in maintaining clean, comfortable spaces while delivering professional service. That you noticed our daily efforts to create welcoming environments makes our work rewarding. We look forward to welcoming you again soon. Best regards, Ovidiu CHITAS, General Manager

Avoid this hotel!

トリップアドバイザーの評価 1.0/5

sawadee_1 Couples - トリップアドバイザー認証口コミ

Avoid this hotel Check-in was fine, but everything after was unacceptable. Bathroom had mould and cobwebs in the lights — basic cleanliness was ignored. A staff member entered my room without knocking while I was naked, a shocking breach of privacy. My confirmed booking for a double bed was ignored, and I was given two singles pushed together. Platinum status benefits were not recognised at all. The room was eventually comped, but that does not undo the poor standards or the humiliation. This hotel does not meet Accor’s brand level.

Dear Sawadee, Thank you for taking the time to share your feedback. I am truly sorry to read about your experience, which clearly fell short of the standards we strive to uphold at our hotel and within the Accor brand. Please accept our sincere apologies for the issues you encountered, notably the cleanliness concerns, the inappropriate room entry, and the non-recognition of your ALL – Accor Live Limitless Platinum status benefits. I fully understand how disappointing and upsetting this must have been for you. We take your comments very seriously, and I assure you that corrective actions have already been implemented with our housekeeping and front office teams to ensure such incidents do not happen again. While I am glad that we were able to offer compensation during your stay, I recognise that this does not erase the inconvenience and distress caused. Your experience is not representative of the service and care we aim to provide every guest. I sincerely regret that we did not provide the experience you expected and deserved, and I hope we will have the chance to welcome you again in the future under better circumstances. Best wishes, Ovidiu CHITAS, General Manager

Pleasant

トリップアドバイザーの評価 5.0/5

Ysabelle V トリップアドバイザー認証口コミ

Very friendly personal and flexible regarding check in and check out time. Nice breakfast. Perfectly situated for golfers playing at Sart Tilman (no car needed).

Dear Abelle, Thank you for taking the time to share this feedback. We're delighted your experience matched your expectations. Our team takes pride in providing adaptable service timelines and morning offerings that fuel great days. The convenience of our location for golf enthusiasts like yourself always makes us smile knowing we're part of memorable stays. We look forward to welcoming you back on a future occasion. Best regards, Ovidiu CHITAS, General Manager

Amazing work of staff

トリップアドバイザーの評価 5.0/5

Dream08387569209 トリップアドバイザー認証口コミ

We really liked this hotel. It is very clean. Cleaning rooms is done every day, the staff is very kind and pleasant. We were warmly welcomed at the reception. I also liked the breakfast, it's very tasty. Everything is professional. I will advise this hotel to my friends.

Dear Guest, Thank you for this great review. We are truly thankful for your kind remarks on our hotel's standards and service. We are delighted that you appreciated the cleanliness of our rooms, which we ensure are maintained daily, and the warm welcome provided by our staff. It is also gratifying to hear that our breakfast offering, which includes a variety of hot and cold options, met your expectations and added to the enjoyment of your stay. We look forward to welcoming you back soon. Kind regards, Ovidiu Chitas, General Manager

Did Exactly What It Said On The Tin

トリップアドバイザーの評価 5.0/5

JoeCBansteadUK トリップアドバイザー認証口コミ

Stayed for 2 nights in May. Easily found with old school GPS satnav. We stayed for the WEC Spa meeting - the circuit being less than an hour away. Getting into the parking at the circuit is however a totally different story! Limited parking directly in front/to side of hotel, but plenty of spaces adjacent with the restaurant/shopping complex. Friendly, efficient and good English speaking staff throughout. Rooms are as to be expected, compact, clean and comfortable. All seem to be quiet despite the nearby complex as above. The only room niggle was the lack of a coffee/tea station. The excellent hot/cold buffet breakfast was to a higher standard than the 3 stars for the hotel. Plenty of choice and surprisingly good coffee from the automated machines. Decent value for a peak/busy weekend. Would use again.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to know that our staff's friendliness and efficiency made a positive impact on your experience. It is always our aim to provide service that speaks volumes in terms of hospitality. However, we regret the inconvenience caused by the absence of a coffee and tea station in your room. We understand the comfort it can bring, and while this amenity is not a standard feature at ibis hotels, we hope that our other facilities were to your satisfaction. It is particularly gratifying to hear that you found our rooms to be clean and comfortable, ensuring a quiet and restful stay. Furthermore, your kind words about the quality of our hot and cold buffet breakfast are much appreciated, and we're glad you enjoyed the selection available. Ensuring our guests start their day with a good meal is a priority for us. We hope to welcome you back. All the best. Ovidiu Chitas, General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。