ソフィテル北京セントラル 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 16 件のレビュー

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ソフィテル北京セントラル - Image 1
ソフィテル北京セントラル - Image 2
ソフィテル北京セントラル - Image 3
ソフィテル北京セントラル - Image 4
No 2 Jianguomen South Avenue, Chaoyang District, 100022 BEIJING, 中国

説明

ホテルのその他の情報

  • The fitness center features most state of the art Technogym Artist series.

  • Well-equipped with Bluetooth sound system and a round bathtub in king bed rooms and suite.

  • Indulge yourself with our 2 signature restaurants and 1 lounge plus an outdoor garden.

  • Surging skyline and electrifying nightlife that boldly defines China's Capital.

  • Nestled in Beijing's bustling downtown diplomatic and commercial district.

当ホテルの客室

ホテル所在地

ソフィテル北京セントラル

No 2 Jianguomen South Avenue, Chaoyang District
100022 BEIJING
中国

GPS:39.906274, 116.436733

電話番号
ファックス +86 10 8590 1688

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  16 件のレビュー

トリップアドバイザーの評価  5.0/5  5,404 件のレビュー

Terrible customer service

トリップアドバイザーの評価 1.0/5

wendyl23 ファミリー - トリップアドバイザー認証口コミ

Worst customer service. Asked the concierge on spa prices at the hotel and he told me to look it up myself. Also asked to help make reservation at a restaurant and call a taxi and they also refused and told us figure it out ourselves! Rooms smelled like cigarette smoke and had shower water was leaking into room. Overall expected much better customer service from top tier hotel. Would not return

Dear Guest, We sincerely apologize for the inconvenience brought to you, we have conducted a training to the concierge team of customer service, specially the service attitude. and the room division has been focus on the room smell and inspect rooms on daily basis. a replacement of wall paper has been started this year and would been accomplished soon. thank you for your comments and suggestion and apologize again.

Nice Hotel, Good Location

トリップアドバイザーの評価 4.0/5

wltam013 Couples - トリップアドバイザー認証口コミ

The hotel is situated at the city centre, a very convenient location. I stayed 4 nights here and I was satisfied with the hotel service during my stay in particular my room. It was very clean and spacious. I was also impresses by yesterday exceptionally good service of the Chinese restaurant and the Cafe. One point I would like to raise for improvement is the bar which was closed so early at 9:00 p.m. All in all, Sofitel Beijing Central is nice hotel and cost effective.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Bad Service

トリップアドバイザーの評価 1.0/5

ygj377 ビジネス - トリップアドバイザー認証口コミ

酒店没有打电话询问是否要退房就直接扣了押金，但我的订单是需要公司结算，导致我付了两笔钱，而且退款到现在也没退给我，工作人员反应非常慢和推诿，没想到雅高的酒店已经这样了 The hotel deducted the deposit without calling to inquire whether I wanted to check out, but my order was supposed to be settled by the company, which led to me paying twice. Moreover, the refund has not been returned to me yet, and the staff's response has been very slow and evasive. I didn't expect the Accor hotels to have deteriorated to this extent.

尊敬的宾客，感谢您对酒店的点评！对于您在酒店入住期间的经历，我们深表遗憾。您的宝贵意见对我们非常重要，我们会将意见告知相关部门以提高服务质量。若您下次至此，希望能再次预订本酒店，给我们一个机会致歉。期待再次光临！

An ideal hotel in central Beijing

トリップアドバイザーの評価 5.0/5

CN18386 ビジネス - トリップアドバイザー認証口コミ

The hotel is located in central Beijing with easy accesses to business sites and tourist attractions in town. Good value for the money. Friendly and helpful staff, and clean rooms.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Fantastic hotel loved every minute of it

トリップアドバイザーの評価 5.0/5

Bruno M Friends getaway - トリップアドバイザー認証口コミ

Fantastic hotel after reading so many reviews of the last few visits I was a little bit hesitant to visit this hotel however reviews before were wrong, small lauguage barrier is all I will say however, breakfast was fantastic rooms with huge and amazing pool was great. Didn’t see anything like the comments before about the hotel. Yes, the rooms may be a little bit worn but all hotels are and this is not a new hotel. I didn’t feel that this hotel at all was dark and dreary, and after seeing some of the negative comments before I highly disagree with their view on this hotel, it is a five star hotel and a five star service and a Sofitel brand hotel, highly recommend trying this place location was fantastic. Very easy to get to from the train station which is only two minutes walk.

Dear guest, thank you so much for your praise, we are very glad to hear that and will share it with all the staff. its always so important to have comments from all guests to improve ourselves. thank you again and hope to see you again soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 23 件のレビュー 8.7/10 インターネット
  • 2,486 件のレビュー 8.8/10 快適さ
  • 1,561 件のレビュー 8.9/10 清潔さ
  • 1,401 件のレビュー 8.6/10 朝食

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周辺の他の施設

Beijingのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。