ibis Styles Paris Romainville

Nous avons séjourné une nuit avec mon épouse sur cet hôtel. Le personnel était agréable ainsi que la décoration et la qualité du petit déjeuné. Hélas du points noirs, le parking payant a 20€ la nuit ce qui n’est vraiment pas neutre mais surtout notre matelas présentait un défaut qui m’a fait me lever avec mal au dos. Hélas l’objet d’un hôtel c’est avant tout de dormir dans de bonnes conditions. J’ai signalé le problème à la direction qui a mis une semaine pour me répondre que cela provenait du sur matelas qui avait bougé, alors merci de me prendre pour un imbecile à 50 ans qui n’est pas capable de bouger le sur matelas!! Non si celui ci a bougé c est justement car ma nuit a été catastrophique à cause de l’état du matelas qui forme un creux. La direction m’explique que la durée de vie d’un matelas est de 8 à 10 ans, dans une maison peut être certainement pas dans un hôtel….Bref à éviter si vous voulez bien dormir …

équipe très sympathique, aux petits soins, attentionnée. Installations modernes et confortables. Petit déjeuner au top! Hôtel très bien tenu, au delà des attentes de la gamme. A 5 min du métro à pied! Rapport qualité prix indiscutablement remarquable

We had the pleasure of staying at the hotel, IBIS STYLES PARIS ROMAINVILLE (F), over the weekend of 24 to 26 May 2024 and would like to share our positive experience. The stay was extremely pleasant. All the hotel staff were very friendly and helpful. We would like to make a special mention of Mrs Sukhman from reception, who was exceptionally attentive. She helped us find accommodation at another hotel in the same chain when our flight was cancelled and the hotel was full, making it impossible for us to stay any longer. The room we stayed in was very comfortable and clean, giving us a great night's rest. Breakfast offered a wide variety of options and the atmosphere was calm and inviting. We were very pleased with our stay at this hotel and would like to express our gratitude to all the staff who made our experience so enjoyable. If we return to Paris, we will come back to this hotel.

Terrible customer service from the Black lady at the reception, I had already booked my room which she told me was available on the spot ( 17 April 2024) when she debited my visa card, she then told me the room was only available at 13pm. I had flown from Montreal to Paris and arrived @9am at the hotel, I then asked if she can accommodate an early checking she reply NO. I then cancel my booking she automatically pulled her teeth, and mumbling in French with her colleague. I had stayed the hotel before and met a really nice gentlemen at the reception but yesterday service was so awful, she didn't even manage to try to see what she can do. I guest these days having a fidelity card or being a member doesn't mean much. Ibis Romainville you are done to me.

Great hotel, is located right next to a mini retail park with restaurants and a supermarket for buying essentials. Rooms are very well decorated, very clean and soundproof. It is a 6 minute walk to the nearest metro and I felt very safe being there alone. Breakfast options are also decent, receptionist are very friendly and helpful. I thoroughly enjoyed my stay.