Ibis Samarinda

Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us. We are absolutely thrilled to hear that you and your husband had a pleasant time during your visit. It's truly rewarding to know that you enjoyed your dinner and that our team’s friendly and polite service contributed to your enjoyment. Your feedback motivates us to continue upholding the high standards that we strive for. We look forward to the pleasure of welcoming you back on your next visit. Thank you again for choosing us – we truly appreciate your support! Warm regards, Seto Marsono General Manager

Dear Mr. Johannes Sinaga, Thank you for taking the time to share your wonderful review on our TripAdvisor page. We truly appreciate your thoughtful feedback, and we are delighted to hear that you had such a memorable stay at ibis Hotel Samarinda. Your kind words about our stunning lobby, spacious rooms, and the warm hospitality of Pak Aditya, Pak Richardo, Ibnu, and Sharen are truly appreciated. We will be sure to pass along your compliments to them. We are also pleased that our unique mirror art, created by our talented artists Shinta and Adi Firman, made such a lasting impression on you. We always aim to provide special touches like our small amenities and breathtaking views to enhance your stay. Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back to ibis Hotel Samarinda for another exceptional experience. Warm regards, Seto Marsono General Manager

Dear Value Guest, Thank you for sharing your feedback with us! We're delighted to hear that you had a pleasant stay and enjoyed the pillows, bed, food, and service. We also appreciate your constructive comments regarding the Wi-Fi, electric sockets, and the air conditioning. We understand how important these aspects are, and we will look into improving the Wi-Fi speed and ensuring that the electric sockets are in optimal condition for our guests. As for the AC, we will also monitor and evaluate its performance to ensure it provides the best comfort during your stay, especially in Samarinda’s warm climate. We are glad that, overall, you had a nice experience, and we look forward to welcoming you back on your next visit. Your feedback helps us to continually improve our services! Warm regards, Seto Marsono General Manager

Dear Mrs. Lita Cisiliana, Thank you so much for your kind words and for sharing your wonderful experience at ibis Samarinda. We are thrilled to hear that you felt welcomed and appreciated the thoughtful preparations we made for your arrival. It is always our goal to ensure our guests feel at home, and we’re delighted that our team was able to make your stay special. All your feedback means a lot to us. We will continue to strive to deliver the highest level of hospitality and create memorable experiences for all our guests. We look forward to welcoming you back in the future. Best Regards, Seto Marsono General Manager

Dear Value Guest, Greeting from ibis Hotel Samarinda, Thank you for share your opinion of your stay with us online on TripAdvisor. What a joy to learn that you stay could be amazing one. We strive to accommodate all our guest and their needs and I am sure Ms. Shinta will be excited to hear your kind comment towards her. We thank you for sharing remarks with us and look forward to welcome you back in the future. Best regards, Seto Marsono General Manager