迪拜 SLS 酒店和公寓 5 星

客户意见评级 (ALL 评级) 4.2/5 3,191 评论

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Marsi Drive, 商业湾, 124862, 124862 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 现代时尚的内饰、艺术品和格调

  • 每间客房和住宅均配有精致的设计和私人阳台

  • 六大著名烹饪品牌和休闲场所

  • 两个屋顶无边泳池，可欣赏无与伦比的迪拜天际线美景

  • 别致的日间休闲区和标志性的屋顶夜生活场所

我们的客房

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酒店位置

迪拜 SLS 酒店和公寓

Marsi Drive, 商业湾, 124862
124862 迪拜
阿拉伯联合酋长国

GPS:25.18492, 55.29227

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  3,191 评论

客户意见评级 2.5/5

Silu R. 朋友住宿 - 所有已确认评论

大堂服务人员服务态度需提高

Dear Silu R., Thank you for sharing your feedback. We regret the service attitude of the lobby staff and will focus on it as a point of improvement. Your opinion is crucial to us, and we will strive to enhance the quality of our services. Best regards, SLS Dubai Hotel & Residences

客户意见评级 1.0/5

Yao T. 朋友住宿 - 所有已确认评论

我们自己带的饮料在酒店喝，问酒店要点冰块还要收费！

Dear Yao, T. Thank you very much for taking the time to share your feedback following your stay with us. We truly appreciate your honesty. I am sincerely sorry to learn that your check-in experience was inconvenient and took longer than expected, especially given the circumstances of arriving separately from your friends. I fully understand how disappointing it must have been after you had already confirmed in advance that providing the booking number would allow you to check in smoothly. Please accept my sincere apologies for the confusion and frustration this caused. This is certainly not the level of flexibility or hospitality we aim to provide, and your experience does not reflect the standards we set for our arrival experience. Your feedback has been carefully reviewed with the team to ensure clearer communication and a more accommodating approach in similar situations moving forward. We are grateful that you brought this to our attention, as it helps us improve and deliver a more seamless experience for our guests. We truly value your stay and hope to have the opportunity to welcome you back in the future for a much smoother and more enjoyable experience from the very first moment.

客户意见评级 5.0/5

Ruiyun H. 情侣住宿 - 所有已确认评论

中国台湾姑娘江小姐的专业温暖留下深刻印象

尊敬的黄瑞云， 感谢您抽出宝贵时间分享您的反馈。我们很高兴您对我们的地理位置和江小姐的服务表示满意。期待您的下次光临，祝您一切顺利。 SLS Dubai Hotel & Residences

客户意见评级 4.0/5

Huabin Y. 朋友住宿 - 所有已确认评论

遇到了一些问题，但顺利给解决了，不过假期涨价太多，导致性价比比较低。

尊敬的Huabin Y.， 感谢您对我们酒店的反馈。我们很高兴您在遇到问题时得到了有效解决。关于假期价格的调整，我们会认真考虑您的意见，以便为未来的客人提供更好的体验。 祝好， SLS Dubai Hotel & Residences

客户意见评级 4.5/5

Shichai W. 家庭住宿 - 所有已确认评论

多很好，唯有我们跟家人一起，我们先退房，mini酒吧喝的跟税多已经给钱了。其他人退房时非说我们退房时没有付钱。还要把钱扣在哪里。争论了20分钟才把钱退回来，以为我们站他便宜似的。

Dear Mr. W., Thank you for your positive feedback regarding the location and service of our hotel. We sincerely apologize for the situation you encountered during check-out. We will take this feedback seriously in order to improve our processes and ensure a smoother experience for every guest. We look forward to your next visit. Best regards, SLS Dubai Hotel & Residences

其他网络用户评价我们的酒店

  • 616 评论 8.4/10 位置
  • 1,721 评论 7.9/10 房间
  • 2,908 评论 8.3/10 服务
  • 10 评论 5.9/10 上网
  • 763 评论 9.4/10 氛围
  • 529 评论 5.5/10 舒适度
  • 502 评论 6.8/10 清洁度
  • 268 评论 8.6/10 早餐

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