迪拜市中心索菲特酒店 5 星

my first trip to Dubai after one year of stop. Excellent staying at the Sofitel downtown, with a beautiful room and a great assistance from all the staff. A particular thanks to Laura of the guest relations, for a little trouble I had and to the breakfast's team

Nice hotel with impressive rooms and perfect location if you want to enjoy downtown. Depending on the side you have the room it can be a bit noisy, as one of the main roads is next to the hotel. Gym and Spa were nice and well equipped.

I wanted to extend for more 1 week after staying 2 weeks based on the sent offer by Accor for 14 days. So instead of making price discount the Mgr gave a price of usd 225 per night to find out this price is higher than ur website and booking.com So I left and won't return to this hotel again

Great hotel and location. Absolutely loved the professionalism and kindness of all the staff. Wilson has particularly been outstanding and very kind whenever needed. The food was great in all the restaurants and I particularly recommend the cheeseburger from Les Cuisines. Strongly recommend the place.

The location of the hotel is great, minutes walking from Dubai Mall, fountains and downtown area. The views are great as well. Hotel itself is very nice, up to Sofitel standards, staff is professional and attentive. Room isolation is great (unlike many other hotels and buildings in Dubai) so you wont hear much noise from the downtown. I would say that it is super value for the money.

Perfect Location in Downtown for Dubai Mall and Fountains , hotel 5 star , multi Lingual , clean and Tidy , Great Lounge Great staff , Bedroom and Bathroom very clean and kept tidy by Anand who is very Helpful . very central to get to all other tourist spots in Dubai

The hotel is clean with spacious rooms, very close to Dubai Mall and Burj Khalifa. Staffs are very professional, friendly and strive to meet customers satisfaction. The only drawback, which is a very major for me is the disturbing noise caused by the train early morning which is overwhelming. Due to this negativity, I will never come back to this hotel again in the future.

This is a great downtown hotel. I had been contemplating staying at this hotel and talked myself out of it. I was very disappointed with the hotel that I chose. I contacted the Sofitel from our other hotel and they were able to immediately accommodate us. We could not have been happier with the hotel. Customer service in all areas of the hotel was excellent and the location is amazing. Easy access to the metro and to the walkway leading to the Dubai Mall. We are a family of 4 including two boys ages 10 and 15 and we stayed in two rooms with views of the Burj on the 9th floor including breakfast which was delicious. The rooms are very spacious and well designed. The view was incredible from our rooms and the pool and the pool was an oasis right in the middle of downtown. I highly recommend the Sofitel Downtown. You will not be disappointed. It is a great downtown hotel. Thank you Sofitel for accommodating us and making our stay at the hotel wonderful!

Good location with walking route to the Dubai Mall and great view of the Burj Khalifa. Large comfortable room and bathroom. The staff were excellent throughout- attentive, pleasant and professional. Lovely, relaxing pool with view over downtown. We would love to go back.

Booked a room for 7 nights than after couple of days i found that they gave my friends a suite. For a lower price than my room . I made a complain but they refused to be fair . The price policy is unclear and you have to check the rates carefuly before booking otherwise you will pay much more than it deserve .

The presidential suite just amazing with the view of the Burj Khalifa, and commodities. the swimming pool extraordinary view on the Burj Khalifa, and you have different playing areas for the kids. the restaurant the kitchen was unfortunately closed, due to covid 19, but, they have the best foul medammas (red bean) of Dubai. Thanks to the chief. Sabrina, the Guest relation manager, who is simply perfect. She has managed all our requirements and more. Thank you so much Sabrina. Our room was kept with great care Again, a big thank you to Sabrina and Ei.

Very Good experience, excellent service as always. Did online check-in, but did not have any benefits, did not save time on arrival at the reception. I hope there will be free pick up chauffeur from and to dubai mall or Jumeirah beach.

This my 3d stay in this hotel, I like it because of Location, Cleaness, and Staffs, Quiet I like everything in this hotel. My last stay was better because of service quality. In Business Lodge, I met Mr. ABDOU and Miss Joan and they made my stay FORMIDABLE!!!! Thanks

special thanks to Jeric, the Fitness Instructor , coaching you properly and with knowledge. Very central, easy to access by metro or taxi or simply walking at least in February. Sofitel beds , design of the rooms and the surrounding Is stylish and made for the hotel only. Service discreet and effective, La classe a la Francaise.

The Sofitel Dubai Downtown is in a great location, with views of the Burj Khalifa from the lovely infinity pool on the 5th floor. We arrived and our cases were whisked away from us to later be delivered to our room. We were welcomed with a cold drink at reception and served by Jemuel. There was an initial mix up when my Accor Platinum status was not showing up but Jemuel was able to look this up on the system and promised to find us a nice room. The room wasn't ready immediately, so we enjoyed the lovely pool while we waited. It was certainly worth the wait, as the room we were given was amazing! It was a huge suite on the 29th floor. The furniture and amenities of the room were beautiful. With floor to ceiling windows around 3 sides sides of the suite, we had amazing views of both the coast and the Burj Khalifa. The bathroom was huge with a great bath and large shower. The room was spotlessly clean and it was great to have a turn down service in the evening. We were able to access the Club Millesime for afternoon tea and evening canapes. The Club room is beautiful and a lovely place to relax in. The cakes, chocolate and sweets were delicious and the service was great. We also enjoyed our time in the Above 2.0 rooftop bar in the evening, where we had a couple of happy hour drinks and enjoyed the lovely music from the duo. The breakfast buffet was great with an impressive selection. Our stay at Sofitel Dubai Downtown was short but we we treated like VIPs throughout. We would definitely visit again.