Mercure Cardiff North Hotel 4성

고객 평점 (ALL 평가) 3.9/5 328 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, 영국

호텔설명

호텔 추가 정보

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

숙박

호텔 위치

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
영국

GPS:51.508327, -3.147213

전화
팩스 +44 20 4602 9658

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

The Bay Restaurant

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  328 리뷰

TripAdvisor 평가  4.0/5  361 리뷰

£200 to park here apparently!

트립어드바이저 평점 1.0/5

Pioneer310047 TripAdvisor 인증 리뷰

Avoid this hotel! Just received £200 of parking charges for staying in the hotel in Dec. And yes, I used the tablet in the reception to confirm my car details. Never staying here again!

Dear Guest: Thank you for bringing this matter to our attention. We are very sorry to hear about your experience and understand how frustrating and disappointing it must be to receive a parking charge notice after completing your vehicle details as instructed. Please accept our sincere apologies for the inconvenience this has caused. This is certainly not the experience we want any of our guests to have. We take issues like this very seriously and would appreciate the opportunity to investigate what happened with our parking management provider on your behalf. We kindly ask you to contact the hotel directly with your booking details and vehicle registration so we can look into this matter and do our best to support you by cancelling the fine. Your feedback is invaluable to us, and we truly regret that this situation has impacted your impression of our hotel. Once again, please accept our apologies, and we hope to have the chance to restore your confidence in our service.

First night the room was ok but the second night room 23 was very mould and dangerous

트립어드바이저 평점 1.0/5

Albert S TripAdvisor 인증 리뷰

The first night was ok but the second night was ruined by very mould room 23. This is unacceptable for any person to stay in

Dear Albert, Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of room 23 during your second night. We take cleanliness and safety very seriously and will review your comments to ensure we maintain our standards. Kind Regards, Atanas Mladenov, Front Office Manager

Disappointing!

트립어드바이저 평점 2.0/5

sheila f TripAdvisor 인증 리뷰

We were extremely disappointed with this hotel. Room ok but only a tiny rail with 4 hangers and no drawers or storage for clothes etc. The food was a bunfight buffet which was lukewarm and they kept running out. This was a Christmas holiday through Grand UK and this hotel should never have been chosen as it's really only suitable for overnight stays or business meetings. I won't be going back!

Dear Sheila, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations and that you were left feeling disappointed. We appreciate your comments regarding the room storage and the buffet service, and we apologise that the dining experience in particular fell short. This is certainly not the standard we aim to provide, and your feedback has been shared with both our accommodation and food & beverage teams for review. We understand your frustration, especially as part of a holiday package, and we regret that we were unable to deliver a more enjoyable experience on this occasion. Thank you again for bringing these concerns to our attention. Kind regards, Atanas Mladenov, Front Office Manager

Lovely hotel. Close to centre

트립어드바이저 평점 4.0/5

I914ZPcb TripAdvisor 인증 리뷰

Lovely hotel. Second time we’ve stayed here. Easy check in and check out. Parking is £10 a night, unless you have blue badge then there’s no charge. Room clean. Breakfast was great, had plenty of choice. Staff all seemed happy. Only had one little issue, the window didn’t shut fully. Besides that, great hotel.

Dear Guest, Thank you for your lovely review and for choosing to stay with us again — we’re delighted to hear it was another enjoyable visit. It’s great to know you found check-in and check-out easy, the room clean, and that you enjoyed the breakfast selection. We’re also pleased your interactions with the team were positive. Thank you for mentioning the window issue — we apologise for the inconvenience and have shared this with our maintenance team to ensure it’s addressed. We appreciate you bringing it to our attention. We look forward to welcoming you back for a third stay in the future. Kind regards, Atanas Mladenov, Front Office Manager

Great service

트립어드바이저 평점 5.0/5

ST10AW TripAdvisor 인증 리뷰

Great service from Mohammed Jan. Food was generally good, but avoid the sticky toffee pudding, worst I’ve ever had. Tasted more like chocolate cake, very disappointing.

Dear Guest, Thank you for your feedback and for highlighting the great service from Mohammed Jan — we’ll be sure to pass on your kind comments to him. We’re pleased to hear you generally enjoyed the food, but we’re sorry to learn that the sticky toffee pudding didn’t meet expectations. That’s certainly not the experience we aim to provide, and your comments have been shared with our kitchen team for review. We appreciate you taking the time to let us know and hope to welcome you back again soon. Kind regards, Atanas Mladenov, Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 606 리뷰 7.4/10 위치
  • 1,374 리뷰 6.6/10 객실
  • 1,516 리뷰 8.7/10 서비스
  • 13 리뷰 8.6/10 인터넷 가격
  • 604 리뷰 6.1/10 청결도
  • 414 리뷰 7/10 조식
  • 295 리뷰 5.6/10 편의 시설
  • 38 리뷰 3.3/10 웰니스 센터

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