Mercure Birmingham West Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 484 recensioni

Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
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Descrizione

I plus dell'hotel

  • Moderna area ristorante e bar con famosi canali sportivi in ​​diretta

  • Centro ricreativo con piscina, sauna, bagno turco e palestra

  • Animali ammessi

  • Perfettamente situato appena fuori dalla M5 con parcheggio interno con spazio per 300 veicoli

  • Struttura congressuale con 17 sale riunioni

Le nostre sistemazioni

Posizione dell'hotel

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
Regno Unito

Coordinate GPS:52.513438, -1.976012

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

HOTEL RESTAURANT

Il Restaurant 1896 offre un'atmosfera accogliente e un menu eclettico di delizie internazionali. Iniziate la giornata con una colazione a buffet o concludete la serata scegliendo da un menu della migliore cucina britannica e internazionale.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  484 recensioni

Giudizio TripAdvisor  4.5/5  462 recensioni

Certificato d'eccellenza 2024

Perfect Spa Hotel with Outstanding Service

Punteggio Tripadvisor 5.0/5

Praveen L Recensione certificata TripAdvisor

Fantastic find! This spotlessly clean hotel offers the complete package. Reception staff (Marita and Stefan) were welcoming and professional. The highlight was discovering Anita's holistic therapies in their excellent spa facilities. Topped off the experience with a delicious vegan Penang curry in the restaurant, where Svetlana provided great service. Already planning my return visit for more of Anita's treatments and the wonderful spa experience!​​​​​​​​​​​​​​​​

What an absolutely glowing review - thank you so much! I am thrilled that your stay was a perfect blend of relaxation, fantastic service, and culinary delights. Marita, Stefan, Anita, and Svetlana will be over the moon to hear they made your visit so special. We cannot wait to welcome you again for another outstanding stay. Kind regards, Rad / Front Office

Generally a good place to stay, but a shortage of vegetarian options.

Punteggio Tripadvisor 4.0/5

Kim T Recensione certificata TripAdvisor

On the whole, a good stay. The staff are friendly and helpful, the room was comfortable and clean. I was disappointed by the vegetarian options for dinner; low in sources of protein and not balanced nutrition. On the Sunday evening, there was no vegetarian option at all, though they made me an omelette on request.

Thank you for your review and the 4/5 rating! I am glad to hear you enjoyed the comfort of your room and found our team friendly. I apologize for the limited vegetarian options during your stay. Your feedback on the need for more balanced and protein-rich choices is very helpful, and I will pass it along to our culinary team.

Remembrance weekend stay

Punteggio Tripadvisor 4.0/5

annamG9300AM Recensione certificata TripAdvisor

Overall great stay. Initially our early check in room was not ready which was disappointing. Very swiftly resolved by Gerry whose customer service was excellent. Room was fantastic, clean, large tv, nespresso coffee machine with pods provided was a nice touch. Gowns and slippers provided in the room and very nice shower gel, shampoo, conditioner and body cream provided. Bedding was excellent and the duvet and pillows were extremely comfortable. Bed was huge! The leisure facilities are a little tired but the staff and regular gym and spa users made up for it! A very friendly lot. The gym and spa is a monthly members club also and so not solely for the use of hotel customers.You will need a padlock for the lockers as this is not provided. Food in the restaurant is great, and the staff are very accommodating of dietary needs and preferences. If you will require any drinks or snacks for your room I would recommend bringing them with you as there is no easily accessible local shop nearby. The hotel as a whole is very well run. Only member of staff to let them down was the chap ‘welcoming’ us to breakfast. Made us feel like criminals as our room was not in his checking sheet. Once resolved did not apologise for the way we were treated either. Breakfast selection was great and food was piping hot. Great coffee and nice to see oat and soya milk options without having to ask. Overall a positive stay, very close to Birmingham, free parking and we would return. Good value for money the groupon deal.

Thank you for sharing such detailed feedback on your stay over Remembrance Weekend. We are pleased to hear Gerry’s excellent service helped with the initial check-in, and that you enjoyed the comfortable room, amenities, and the great dining experience. It’s wonderful that the friendly atmosphere in the leisure facilities added to your stay, and your notes on breakfast options and dietary accommodations are appreciated. Apologies for the breakfast check-in mix-up; this will be addressed with the team. We look forward to welcoming you back for another enjoyable visit.

Wat een fijn hotel!

Punteggio Tripadvisor 5.0/5

484marijeh Recensione certificata TripAdvisor

Wat een fijn hotel. Maar 1 nachtje gebleven maar we hebben het fijn gehad. Vriendelijk personeel, thanks Mairita! De kamer was niet heel groot maar schoon, fijne bedden en hele fijne douche. Fitness en zwembad zijn erg goed. Ontbijt zeer uitgebreid, ook vegan melk aanwezig. Diner: erg lekker. Voor vegans genoeg keuze en niet duur. Hond kost 15 pond, parkeren 7.5. In de buurt zijn snelladers voor ev. Enige minpuntje: geen minibar en fles water op de kamer.

Hartelijk dank voor deze geweldige recensie. We zijn erg blij om te lezen dat u genoten heeft van uw verblijf bij ons en dat u bijzonder tevreden bent over de service van Mairita. Wij hopen dat wij u snel weer mogen zien.

Buon Hotel

Punteggio Tripadvisor 5.0/5

porfiria65 Recensione certificata TripAdvisor

Buon Hotel, con parcheggio spazioso e free of charge. Ho soggiornato una sola notte ( per lavoro) in una camera comoda silenziosa e soprattutto pulita , materasso comodissimo con ampia scelta cuscini. Frigo bar gratuito con macchina per caffè/the. Accappatoio per zona piscina e spa disponibile. Ristorante con una discreta scelta come anche la colazione. Personale al desk e al ristorante cortese e cordiale. Quindi complessivamente un ottimo servizio.

Cara porfiria65, Grazie mille per aver dedicato del tempo a lasciare un feedback sulla tua esperienza qui al Mercure Birmingham West! Siamo molto felici di sapere che hai trascorso un piacevole soggiorno con noi. Cordiali saluti, Rad / Front Office

In collaborazione con TripAdvisor

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