Mercure Birmingham West Hotel 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 481 Bewertungen

Bestpreisgarantie
Mercure Birmingham West Hotel - Image 1
Mercure Birmingham West Hotel - Image 2
Mercure Birmingham West Hotel - Image 3
Mercure Birmingham West Hotel - Image 4
Birmingham Road, B70 6TU WEST BROMWICH, Vereinigtes Königreich

Beschreibung

Hotel-Extras

  • Moderner Restaurant- und Barbereich mit beliebten Live-Sportkanälen

  • Freizeitbereich mit Pool, Sauna, Dampfbad und Fitnessstudio

  • Haustierfreundlich

  • Perfekt gelegen direkt an der M5 mit eigenem Parkplatz für bis zu 300 Fahrzeuge

  • Konferenzbereich mit 17 Tagungsräumen

Unsere Unterkünfte

Lage des Hotels

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
Vereinigtes Königreich

GPS:52.513438, -1.976012

Tel
Fax +44 121 609 9937

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere willkommen
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

HOTEL RESTAURANT

Das Restaurant 1896 bietet ein einladendes Ambiente und eine vielseitige Auswahl an internationalen Speisen. Starten Sie mit einem Frühstücksbüfett in den Tag oder genießen Sie abends eine Auswahl aus der besten britischen und internationalen Küche.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  481 Bewertungen

TripAdvisor-Gesamtwertung  4.5/5  461 Bewertungen

Zertifikat für Exzellenz 2024

Generally a good place to stay, but a shortage of vegetarian options.

Note Tripadvisor 4.0/5

Kim T Zertifizierte TripAdvisor Bewertung

On the whole, a good stay. The staff are friendly and helpful, the room was comfortable and clean. I was disappointed by the vegetarian options for dinner; low in sources of protein and not balanced nutrition. On the Sunday evening, there was no vegetarian option at all, though they made me an omelette on request.

Thank you for your review and the 4/5 rating! I am glad to hear you enjoyed the comfort of your room and found our team friendly. I apologize for the limited vegetarian options during your stay. Your feedback on the need for more balanced and protein-rich choices is very helpful, and I will pass it along to our culinary team.

Remembrance weekend stay

Note Tripadvisor 4.0/5

annamG9300AM Zertifizierte TripAdvisor Bewertung

Overall great stay. Initially our early check in room was not ready which was disappointing. Very swiftly resolved by Gerry whose customer service was excellent. Room was fantastic, clean, large tv, nespresso coffee machine with pods provided was a nice touch. Gowns and slippers provided in the room and very nice shower gel, shampoo, conditioner and body cream provided. Bedding was excellent and the duvet and pillows were extremely comfortable. Bed was huge! The leisure facilities are a little tired but the staff and regular gym and spa users made up for it! A very friendly lot. The gym and spa is a monthly members club also and so not solely for the use of hotel customers.You will need a padlock for the lockers as this is not provided. Food in the restaurant is great, and the staff are very accommodating of dietary needs and preferences. If you will require any drinks or snacks for your room I would recommend bringing them with you as there is no easily accessible local shop nearby. The hotel as a whole is very well run. Only member of staff to let them down was the chap ‘welcoming’ us to breakfast. Made us feel like criminals as our room was not in his checking sheet. Once resolved did not apologise for the way we were treated either. Breakfast selection was great and food was piping hot. Great coffee and nice to see oat and soya milk options without having to ask. Overall a positive stay, very close to Birmingham, free parking and we would return. Good value for money the groupon deal.

Thank you for sharing such detailed feedback on your stay over Remembrance Weekend. We are pleased to hear Gerry’s excellent service helped with the initial check-in, and that you enjoyed the comfortable room, amenities, and the great dining experience. It’s wonderful that the friendly atmosphere in the leisure facilities added to your stay, and your notes on breakfast options and dietary accommodations are appreciated. Apologies for the breakfast check-in mix-up; this will be addressed with the team. We look forward to welcoming you back for another enjoyable visit.

Very Mixed

Note Tripadvisor 3.0/5

Ian C Zertifizierte TripAdvisor Bewertung

We chose this hotel as it was convenient for the WBA football stadium. Some pluses: Very good location - easy to get to straight from the M5 Our room looked recently refurbished (still ongoing) - clean and tidy Negatives: Rest of hotel is tired looking - corridor carpets are dirty and needs a paint (again , may be fixed by refurb) Swimming pool area is v tired - changing rooms out of action - we were advised to use disabled toilet which was, frankly, in a disgusting state Fire door directly outside room banged shut everytime someone walked through Biggest negative was attitude of a staff member on reception - just generally disinterested, no eye contact, when we asked to check out, she just took the key card and said nothing, returning to her computer - left a very sour taste and could so easily be fixed (I genuinely wonder why people with this lack of interest in customer service are hired!)

Thank you for taking the time to share your feedback. It’s great to hear that you appreciated the convenient location and enjoyed your recently refurbished room. We are very sorry for the issues you experienced, especially with the condition of the pool changing areas and the noise from the door near your room. Most importantly, please accept our apologies for the service you received at check-out. This is not the level of care and attentiveness we aim to provide, and your feedback will be shared with the team to ensure all staff deliver a warm and professional experience. Thank you again for your honest feedback, which helps us improve.

Great hotel, great location, great staff.

Note Tripadvisor 5.0/5

804steb Zertifizierte TripAdvisor Bewertung

Great experience, convenient location for Anita’s therapies. I came to see Antia to help take away my tension which Anita managed to do brilliantly in one session through massage and mentoring. On arrival, Gerri and Bal provided a great and friendly atmosphere in reception. Very clean room and lovely environment and I will be returning to the hotel to see Anita again.

Thank you for the wonderful feedback. It’s fantastic to hear that your stay was enjoyable and that Anita’s therapies helped relieve your tension in such a meaningful way. We look forward to welcoming you back to Mercure Birmingham West and to another brilliant session with Anita.

Wat een fijn hotel!

Note Tripadvisor 5.0/5

484marijeh Zertifizierte TripAdvisor Bewertung

Wat een fijn hotel. Maar 1 nachtje gebleven maar we hebben het fijn gehad. Vriendelijk personeel, thanks Mairita! De kamer was niet heel groot maar schoon, fijne bedden en hele fijne douche. Fitness en zwembad zijn erg goed. Ontbijt zeer uitgebreid, ook vegan melk aanwezig. Diner: erg lekker. Voor vegans genoeg keuze en niet duur. Hond kost 15 pond, parkeren 7.5. In de buurt zijn snelladers voor ev. Enige minpuntje: geen minibar en fles water op de kamer.

Hartelijk dank voor deze geweldige recensie. We zijn erg blij om te lezen dat u genoten heeft van uw verblijf bij ons en dat u bijzonder tevreden bent over de service van Mairita. Wij hopen dat wij u snel weer mogen zien.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

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  • 450 Bewertungen 5.5/10 Sauberkeit
  • 340 Bewertungen 7.6/10 Frühstück
  • 235 Bewertungen 5.7/10 Preis-Leistungs-Verhältnis
  • 178 Bewertungen 5.7/10 Wellnessbereich

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (Bei der Ankunft im Hotel können entsprechend den geltenden lokalen Vorschriften bestimmte Steuern anfallen (z.B. Kurtaxe).) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.