21C Museum Hotel Lexington

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.426 beoordelingen

21C Museum Hotel Lexington - Image 1
21C Museum Hotel Lexington - Image 2
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21C Museum Hotel Lexington - Image 4

Omschrijving

Extras van het hotel

  • Unieke ervaring waarin hedendaagse kunst samenkomt met luxe, zuidelijke gastvrijheid.

  • Innovatieve en lokale gerechten met roterende tentoonstellingen in Lockbox Restaurant.

  • Roulerende hedendaagse kunsttentoonstellingen in lijn met de wereldwijde moderne kunst

  • Speciaal ontworpen eigentijdse inrichting, badjassen en badkamerproducten van Malin+Goetz.

  • Kamers hebben een hoog plafond en grote historische ramen

Onze accommodaties

Hotel locatie

21C Museum Hotel Lexington

167 West Main Street
40507 LEXINGTON
Verenigde Staten

Gps:38.047194, -84.4975089

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

LOCKBOX

Chef-kok Jonathan Searle gebruikt lokale hoogwaardige ingrediënten uit de Bluegrass-regio in zijn bedachtzame bereidingsprocessen en kooktechnieken in een moderne setting. Ruimte met historische kenmerken en individuele of gemeenschappelijke tafels.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.426 beoordelingen

TripAdvisor score  4.4/5  1.131 beoordelingen

Nice boutique feeling with local flair and an art angle that has kept the interesting angle despite now being in a chain

Tripadvisor-waardering 5.0/5

U1373ZQPD Zaken - Gecertificeerde beoordeling door TripAdvisor

We have been here a number of times. The service is attentive and friendly. The rooms are nicely done with a bit of flair given the art concept. The in room coffee is espresso based which is a nice touch. If you have an option get a high floor king for the view and less noise. The restaurant has a limited menu but reasonably creative in a good way in comparison to other also good restaurants in town. We always enjoy seeing the rotating exhibits of art each time we come. The price can vary rather dramatically based on events so do check options and dates before choosing.

Not the boutique hotel experience we thought we were getting

Tripadvisor-waardering 2.0/5

Cally S Gecertificeerde beoordeling door TripAdvisor

The room was clean, however out experience wasn’t the same quality we have enjoyed in the past. The staff wasn’t as helpful when we had issues and things just weren’t up to snuff. The inroom coffee maker never did work right and when we asked about it, the staff didn’t take us seriously. We were rushed out before checkout time, with the maid trying to come in several hours before we had even gotten up. Our tv never did work right either and a staff member was sent up who told us that he couldn’t help the situation. We ate at lockbox and it was ok. The food was good, but the service and experience were lack luster. As far as a boutique hotel experience, they missed the mark for us.

Disappointed seasoned 21c fans…

Tripadvisor-waardering 4.0/5

Excursion37982671505 Gecertificeerde beoordeling door TripAdvisor

As seasoned 21c loyalists, we have come to expect a particular level of service and experience from the brand. This was our 16th visit to a 21c property and 4th time visiting our hometown location in Lexington, KY. The overall experience was a mixture of what we have come to love about the brand and some disappointments. Disappointments started hours before we arrived at the hotel. Given it was Tuesday, we hoped for the possibility for an early check-in. When we called, Delaney (sp?) told us it was first come first served for early check-in. When we arrived at 12:30 PM, we informed that no rooms were available, but she took our number and said we would be contacted as soon as a room became available. When we checked back in at 2:00 PM, we were told there were still no rooms available. When we returned to the desk at 3:15 PM, there were additional employees who checked and told us our room was available. We mentioned that we were expecting a call, we were told "we have been very busy checking in a lot of other guests and at least we got you in now." While we understand an early check-in is not guaranteed, we expected more communication and information than we were given. Once in the room, we were met with additional disappointments. All the toiletry containers were near empty and ran out before we left the next day. When we went to make coffee, one of the water bottles had a missing seal and was half empty. The water reservoir in the coffee maker contained water of a questionable age and origin. The highlight of the visit was our Lockbox bartender Shaun (sp?) who turned a lackluster check-in experience into a wonderful mid-day libation and meal. He greeted us enthusiastically, recommending a craft cocktail from the menu and letting us know what food options were available from the kitchen. He engaged us in conversation and was very in-tune with our energy, providing a much-needed turnaround in our initial experience.

Meh - wouldn’t come back

Tripadvisor-waardering 2.0/5

144lizf Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Hotel is boutique and interesting n decor, overall the room and facility was pretty basic. The Shower wasn’t clean and there were ‘crumbs’ in the bed linens. Overall the Staff was friendly - restaurant / bar closes early at 9:30, which is a detractor.

Hello, I am sorry that your stay fell short of your expectations. I will be addressing the issues you experienced as so they are corrected moving forward. Please let us know if you have anything more to share. Till next time, Sarah and Lex Team

Amazing.

Tripadvisor-waardering 5.0/5

Erik M Gecertificeerde beoordeling door TripAdvisor

Amazing stay, I really enjoyed my time there. The museum was nice to walk around and look at as well as it was nice to have a Nespresso machine in the room. The location was great, and there’s plenty of things to do around the hotel. I would recommend this to a friend.

Thanks for your review! We look forward to hosting you again in the future! Best, Sarah

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 490 beoordelingen 9/10 Locatie
  • 822 beoordelingen 6.9/10 Kamer
  • 686 beoordelingen 7.6/10 Service
  • 20 beoordelingen 2.2/10 Wifi
  • 285 beoordelingen 4.8/10 Netheid
  • 274 beoordelingen 7.6/10 Eten
  • 219 beoordelingen 5.6/10 Voorzieningen
  • 123 beoordelingen 7.8/10 Bar en Dranken

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