Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

Punteggio Tripadvisor 4.5/5 1.051 recensioni

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree - Image 1
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Descrizione

I plus dell'hotel

  • Wireless Internet Connection

  • Floor to ceiling windows with city view

  • Direct connection to Pavilion Kuala Lumpur Mall

Le nostre sistemazioni

Posizione dell'hotel

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

170 Jalan Bukit Bintang, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

Coordinate GPS:3.148601, 101.714946

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  4.5/5  1.051 recensioni

Certificato d'eccellenza 2024

Pelayanan hotel buruk di bagian Food and beverage

Punteggio Tripadvisor 3.0/5

Ivi L Recensione certificata TripAdvisor

Saya tiba 30 desember 2024 malam , saya bayar extra bed dengan sarapan tapi keesokan pagi saya mau sarapan , saya ditolak katanya extra bed saya tidak dengan sarapan , terpaksa sarapan saya urus manual potong deposit di resepsionis , saya juga mengurus untuk breakfast 2 hari selanjut nya , dan dipastikan oleh resepsionis kalau untuk hari selanjut nya saya tinggal masuk sarapan saja , karena sudah di update di sistem , di hari kedua saya pergi sarapan ternyata saya juga ditolak oleh karyawan perempuan yang bertugas di pintu masuk sarapan , sungguh memalukan karena sudah ditolak dua kali di depan umum dimana ada tamu lain juga yang melihat saya ditolak dengan tegas , sungguh mengecewakan saya prosedur hotel kayak begini , sungguh kacau , tidak sebanding dengan bintang hotel , lebih mirip ke hotel bintang satu saja

Dear ivil2025, Thank you very much for choosing Pavilion Hotel, following your recent stay in Kuala Lumpur. We are truly saddened to learn that your stay was not as memorable as you had anticipated, due to our lapses in service, particularly the multiple rejections at the breakfast venue. This is not the level of service we strive to provide our guests, and we are deeply concerned about the negative experience you encountered. We are investigating this matter thoroughly to understand the root cause and take immediate corrective action. This includes reviewing our internal procedures, retraining our staff, and ensuring clear communication regarding breakfast inclusions for extra beds. I hope your experience on this particular visit will not deter you from returning to our hotel, ivil2025. We truly hope for an opportunity to welcome you back, in the near future. Best regards, Rudy Oretti General Manager

市中心的酒店

Punteggio Tripadvisor 5.0/5

IsaacHsiao In famiglia - Recensione certificata TripAdvisor

很棒的飯店,很乾淨,又在市中心,所以逛街也很方便。飯店樓下就是精品店,所以買東西逛街都很方便。 缺點是,飯店的冷氣很冷,就算關起來還是很冷。

Dear IsaacHsiao, Thank you very much for taking the time to leave your delightful review, following your recent stay at Pavilion Hotel Kuala Lumpur. We are glad you enjoyed the convenient location and cleanliness of the hotel. Meanwhile, we appreciate you bringing the air-conditioning issue to our attention. Your comfort is our priority, and we apologise for any inconvenience this may have caused. We take guest comfort very seriously and will be investigating the ventilation system in the room you occupied, to identify and rectify the problem, as soon as possible. Thank you once again, for choosing to stay with us IsaacHsiao, and we truly look forward to welcoming you back to our hotel very soon. Best regards, Rudy Oretti General Manager

Удобное расположение.

Punteggio Tripadvisor 5.0/5

Ascendenta In coppia - Recensione certificata TripAdvisor

От аэропорта 30 минут. Быстрое заселение. Просторный номер с видом на город. Жили на 13А этаже. На нем же расположен Lounge club. Работает с 17:30 до 19:30. Предлагается легкий ужин с напитками. Бассейн работает до 22:00. На открытом воздухе. Вид симпатичный на город. Завтрак достаточный, любимая лапша), европейский, индийский, малайзийский. Свежевыжатый сок, кофе, сладости. Много улыбок, вежливый персонал. В номере удобная кровать, мягкие подушки, воздушное одеяло. Розетка для русской зарядки есть) А когда вы будете готовы выйти в город, то все близко и удобно). На шопинг просто спускаетесь вниз до 3 этажа.

Dear Ascendenta, Thank you very much for writing such a wonderful recommendation after your recent stay at Pavilion Hotel Kuala Lumpur. We are pleased to hear that you enjoyed our convenient location, spacious room, and delicious breakfast. We are also glad that you found the Lounge Club and pool to be relaxing and enjoyable. Thank you once again for choosing our brand for your travels Ascendenta, and we truly look forward to welcoming you both back, in the near future. Best regards, Rudy Oretti General Manager

滿意👍🏻

Punteggio Tripadvisor 5.0/5

Maps21075569597 In famiglia - Recensione certificata TripAdvisor

满意👍🏻JingYee很有礼貌有笑容服务态度很好👍🏻是位细心服务员,给妳多个👍🏻👍🏻👍🏻👍🏻👍🏻,Pavilion Hotel Kuala Lumpur是一间非常不错的旅店,干净整洁环境不错的好地方,棒👍🏻好

Dear Maps21075569597 Thank you very much for taking the time to detail your recent stay, at Pavilion Hotel Kuala Lumpur. It is indeed a pleasure to receive such a nice review highlighting our hospitable service, by JingYee. Your thoughtful words will be shared with her and the entire team, whom I am sure will be thrilled and inspired to continue to deliver exceptional customer service. Thank you once again for your patronage Maps21075569597, and we look forward to welcoming you back to our hotel, very soon. Best regards, Rudy Oretti General Manager

Comme à la maison

Punteggio Tripadvisor 5.0/5

hace2015 Da solo - Recensione certificata TripAdvisor

J’ai séjourné 11 nuits à l hôtel pavillon: c’était top. Emplacement merveilleux pour moi . Tout à côté à pieds : 7 min du Nouveau Centre TRX, 15 min de KLCC, 8 min du marché de nuit etc . Donc pas besoin de l’application grab 😂😓sauf pour aller à Putrajaya. Concernant le club je remercie toute l’équipe ( Aiman, Teven,Sabree, Natasha) qui ont été d’une aide précieuse. L’emplacement joue un rôle important dans mon choix d hôtel mais aussi le staff. Et donc l’équipe du club fait que je choisis cet hôtel . Toujours souriant, aimable et surtout très patient . En gros une équipe très professionnelle. Je recommande

Dear hace2015 Thank you for leaving such a wonderful review and generous rating, for your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted to hear that our hotel's convenient location and the exceptional service from our Club Floor team contributed to a wonderful stay. We appreciate your kind words about Aiman, Teven, Sabree, and Natasha. Their dedication to providing excellent customer service is a testament to our team's commitment to creating unforgettable experiences for our guests. Thank you once again for your gracious recommendation hace2015, and we sincerely hope to continue to be your hotel of choice, for many visits to come. Best regards, Rudy Oretti General Manager

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