Mercure St Helens

Giudizio clienti (Valutazione ALL) 4.2/5 637 recensioni

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Descrizione

I plus dell'hotel

  • Un hotel certificato ALLSAFE Clifton

  • Wedding facilities capable of accommodating 250 guests

  • 3 fully-equipped meeting rooms for up to 200+ guests

  • On-site restaurant & bar with BT Sports

  • On-site lesuire facilities available for all guests

Le nostre sistemazioni

Posizione dell'hotel

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
Regno Unito

Coordinate GPS:53.44994, -2.73679

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

92 RESTAURANT

Il brioso, luminoso e vivace ristorante 92 è il luogo perfetto per apprezzare buon cibo e una calorosa accoglienza. Essendo un accogliente hotel familiare, il ristorante offre un'ampia gamma di piatti freschi per soddisfare anche i palati più sofisticati.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  637 recensioni

Giudizio TripAdvisor  3.5/5  148 recensioni

Stay clear - awful!!

Punteggio Tripadvisor 1.0/5

maxinej320 In coppia - Recensione certificata TripAdvisor

Booked here for our anniversary as we were going to the theatre. Walked into our room, and it absolutely stunk of damp! The bedding also smelt of damp. Went to reception who moved us to a worse room that also smelt and was right next to the lift, so not only did it smell, it was noisy. Should have complained again, but felt it a waste of time as all rooms must be the same and the receptionists weren't the friendliest either. Booked for breakfast - just awful. Burnt sausage, no eggs, overcooked beans, no juice. It was empty as well, so no excuse! I ended up having a porridge pot - £15 for porridge! Outdated, smells, miserable staff, and food awful. STAY AWAY!!

Excellent location and reasonable room rate

Punteggio Tripadvisor 5.0/5

Stbeds Recensione certificata TripAdvisor

Very central hotel with free car parking Staff very pleasant and my bedroom was very nice excellent wi-fi connection had nice meal in the bar lounge which was rather lovely good selection of beer on tap Leisure club was too warm for me however nice staff and good facilities I hope to return in January

Excellent hotel

Punteggio Tripadvisor 4.0/5

Graham35148 In coppia - Recensione certificata TripAdvisor

Excellent service with the reception, restaurant and bar, good value, one area of improvement would be the sealing of the shower screen to stop the water running onto the floor and the correct plug in the sink to avoid water splashing out.

Cashless which sucks

Punteggio Tripadvisor 4.0/5

katiethefabsinger Recensione certificata TripAdvisor

Comfy room, the 9th time I have stayed there over the years. They changed my booking from a privilege to a standard without my consent but when I complained a received a refund. It's cashless which is a bummer. I won't be staying there anymore because of this.

Achtung Parkplatzfalle

Punteggio Tripadvisor 2.0/5

Franz E Recensione certificata TripAdvisor

Das Hotel wäre mit der Bewertung Mangelhaft schon gut bedient. Aber abgesehen davon ist der Parkplatz eine Falle. Man muss das Fahrzeug an einem Automaten registrieren, bekommt aber kein Ticket. Tritt ein Fehler auf, den man ohne Ticket nicht erkennen kann bekommt man eine Anzeige wegen Falschparken. Da ich ein Gast war und alle Belege habe, sah ich darin kein Problem. Allerdings hat die Tatsache, dass ich ein Gast war, weder das Hotel noch die Parkplatzüberwachungsfirma interessiert und es wurden trotz der Belege alle Berufungen abgewiesen, was bedeutet, dass ich nun eine Strafe im Wert von GBP 100,- bezahlen darf. Vielen Dank für das gute Service.

Dear Guest, Thank you for taking the time to review your visit to the Mercure St Helens. I regret to hear that you have received a parking fine it appears that you missed to follow the signs in the parking and in the Hotel Lobby. Our Car Park is managed by a third party - Parking Eye, the terms and conditions are outlined on over 14 parking signs in the car park, the sign as you enter the car park and also the pull up banner located onsite the hotel reception. If you contact our reception team a member of the team would be more than willing to assist you with the appeal, however I must remind you that it is the responsibility of the driver to register their vehicle and to adhere to the guidelines of the car park chosen. Kind regards Mercure ST Helens

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 334 recensioni 9.6/10 Posizione
  • 775 recensioni 7/10 Camera
  • 646 recensioni 8.5/10 Servizio
  • 349 recensioni 7.3/10 Pulizia
  • 227 recensioni 6.7/10 Colazione
  • 212 recensioni 6.3/10 Cibo

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