노보텔 마이애미 브리켈 4성

고객 평점 (ALL 평가) 4.3/5 2,724 리뷰

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  • 멋진 전망과 자연 채광을 자랑하는 464.5m² 규모의 회의 공간

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호텔 위치

노보텔 마이애미 브리켈

1500 Southwest 1st Ave
33129 Miami
미국

GPS:25.75996, -80.19911

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,724 리뷰

TripAdvisor 평가  4.5/5  3,465 리뷰

2025으뜸 시설

They dont care about you !!!! Never !!!!

트립어드바이저 평점 1.0/5

564ardaz TripAdvisor 인증 리뷰

I am writing this review to share a serious safety incident that occurred during my stay, as well as my disappointment with how the hotel handled the situation afterward. During our stay, the iron in our room experienced an electrical malfunction that resulted in burning and sparking while in use. This was an alarming and dangerous moment for me and my family. Thankfully, no one was injured, but the potential risk was significant. What made the situation even worse was the hotel’s reaction — or lack of one. No one checked on us, no one apologized, no one called back, and no written acknowledgment was provided. Nothing. Only after I wrote an email did I receive any form of response. I immediately requested clear documentation regarding the incident and the steps taken to prevent it from happening again. Despite multiple written requests, the hotel refused to provide even a basic written incident summary or confirmation of the corrective actions taken. They simply stated that all records were “internal,” which is far from reassuring for a guest who experienced a real safety hazard. A hotel with this level of reputation should understand that guests deserve transparency — especially in situations involving electrical safety. Instead, the lack of communication left us feeling dismissed rather than protected. After the incident, we left the room and later returned to stay four more nights. Even then, we were too afraid to charge our phones in the room at night because we no longer trusted the electrical safety. Additionally, we could not understand why housekeeping did not properly clean the area where the incident happened, despite it being a clear safety and hygiene concern. Safety issues can happen anywhere, but how a hotel responds is what truly reflects its standards. Unfortunately, in this case, the response did not meet even the minimum level of accountability we expected. Such a shame.

Amazing stay except no hot water

트립어드바이저 평점 3.0/5

Justin S Couples - TripAdvisor 인증 리뷰

Stayed here 2 nights. Amazing location! Great rooms and views. Rooms feel up to date and clean. Everything was amazing except for one thing. Hardly any hot water at all. The only time we could get hot water was when we took a shower at 2 am one night. Water was only luke warm. Told the front desk about it and still didn't change the outcome. Wouldn't stay here again for that reason.

Special thank for special welcome/service

트립어드바이저 평점 5.0/5

Margaux D TripAdvisor 인증 리뷰

I would like to warmly thank Laetitia for her great welcome at the restaurant, her availability, her smile as well as her sense of arrangement, I have rarely had such a pleasant welcome. Also ALL these above compliments for Victor in his impeccable service, always a pleasant word with smile when we arrived at the breakfast. Both incredibly kind and sweet people! 🙏

Exceptional stay - Highly recommended Novotel Miami, Brickell

트립어드바이저 평점 5.0/5

amalysm2380 TripAdvisor 인증 리뷰

We had an amazing stay at the Novotel Miami Brickell. The hotel was exceptionally clean, modern, and welcoming from the moment we arrived. The customer service was outstanding—every staff member we interacted with was friendly, helpful, and made us feel taken care of. We stayed for one night before taking a cruise and we arrived a few hours before check in, even though the room was not ready, we were given access to their pool area and eventually we were given a room 1 hour earlier. The location was perfect and made our trip even easier, as we were within walking distance from public transportation (Trolley) and we were able to go to Calle 8, Brickell Mall, etc. I highly recommend this hotel and would definitely stay here again.

Otima Localização

트립어드바이저 평점 5.0/5

Lucasezf21 Couples - TripAdvisor 인증 리뷰

Great hotel, well located, spacious and clean room, reasonably priced parking, beautiful pool view, and excellent bathroom. The water pressure could be improved, and the bathroom lighting could be a bit brighter.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,227 리뷰 8.6/10 위치
  • 1,618 리뷰 7.4/10 객실
  • 1,677 리뷰 7.9/10 서비스
  • 31 리뷰 4.2/10 인터넷 가격
  • 820 리뷰 8/10 청결도
  • 571 리뷰 7.7/10 편의 시설
  • 492 리뷰 8.7/10 분위기
  • 373 리뷰 7.3/10 조식

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