The Emporium Hotel Plovdiv - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 116 reviews

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The Emporium Hotel Plovdiv - MGallery Collection - Image 1
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The Emporium Hotel Plovdiv - MGallery Collection - Image 3
The Emporium Hotel Plovdiv - MGallery Collection - Image 4
Kapitan Raycho Str 66, 4000 PLOVDIV, Bulgaria

Description

Hotel extras

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant- Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

Our accommodation(s)

Hotel location

The Emporium Hotel Plovdiv - MGallery Collection

Kapitan Raycho Str 66
4000 PLOVDIV
Bulgaria

GPS:42.142292, 24.758001

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  116 reviews

TripAdvisor Rating  4.7/5  39 reviews

Modern, comfortable and friendly

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very friendly welcome in a modern, clean and comfortable space. A hidden gem in Plovdiv with excellent a la carte breakfast and personable reception and bar staff. Room tech can make simple light switches more complex than required but these are minor niggles. Recommended.

Dear Mr. N., Thank you for your kind and thoughtful review! We’re so pleased to hear that you enjoyed the warm welcome, modern and comfortable atmosphere, and our à la carte breakfast. It’s wonderful to know that our reception and bar staff left a positive impression—we’ll be sure to share your kind words with them. We also appreciate your feedback regarding the room technology. We understand that sometimes convenience can come with a learning curve, and we’re always looking for ways to improve the guest experience. Thank you again for your recommendation—we hope to welcome you back to our hidden gem in Plovdiv soon! Warm regards, Dimitar Tsolyov Front Office Manager

Not at all rewarding for its price

TripAdvisor rating 2.0/5

DafneJerusalem TripAdvisor review

Unfortunately, I was not satisfied. The lobby is huge, and the design is alienating. The room itself gave the feeling of being in a box even though I took a room with a balcony that was supposed to overlook an interior garden that was without flowers. The breakfast is mediocre at best. Certainly not the level of a five-star hotel. On the first day there was a buffet (which also lacked variety) but on the second morning the buffet disappeared, so the meal was poorer. I only liked the apple juice that was squeezed on the spot. In terms of location, about a fifteen-minute walk from the old city and it is better to look for a hotel that is already there

Dear Dafne, Thank you for sharing your thoughts. We're truly sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to provide detailed feedback. While we regret that the room design and breakfast offerings were not to your liking, we strive to create a stay that feels both comfortable and welcoming, and we're continuously working on improving in every area. We’re also disappointed that our garden and its seasonal nature didn’t match what you had envisioned. That said, we're glad you appreciated the freshly squeezed apple juice and would like to kindly highlight the efforts of our reception team, who were happy to assist you with detailed information and personalized communication months in advance of your arrival. We’re proud of the care and attention they provide to each guest. We thank you once again for staying with us and hope that, despite the drawbacks, you were able to enjoy your time in the city. Warm regards,

Amazing hotel! Love it!

TripAdvisor rating 5.0/5

Iskren Y TripAdvisor review

A great experience in a modern and cozy hotel in the heart of our favorite city, Plovdiv. We are definitely planning to visit again this year. We highly recommend the hotel! Very positive and friendly staff. Close to city centre. Nice restaurant nearby.

Dear Peter, Thank you so much for your amazing review! We're absolutely delighted to hear that you had such a great experience at our hotel and that you enjoyed the modern comfort, cozy atmosphere, and central location in beautiful Plovdiv. It means a lot to us that you felt welcomed by our team—we’ll be sure to pass on your kind words to everyone. We’re already looking forward to seeing you again later this year! Warmest regards,

Great private vacation in Plovdiv

TripAdvisor rating 5.0/5

73-liavron Couples - TripAdvisor review

Very luxurious hotel with excellent service . We have been a couple and the service was personal . The rooms are big , luxurious and modern and give you absolute privacy. The toro restaurant serves numerous dishes with affordable prices and it’s a 25 steps away from the hotel. Breakfast is excellent!!!

Dear Guest, Thank you for sharing your wonderful experience! We’re thrilled to hear that you enjoyed a private and luxurious getaway in Plovdiv. It's great to know that you appreciated the spacious and modern rooms, as well as the personal touch from our team—we believe every guest deserves special attention. We're also glad you enjoyed the excellent breakfast and your visit to Toro restaurant just steps away. We hope to have the pleasure of welcoming you back for another relaxing stay soon! Warm regards,

Clean comfortable accommodation

Customer review rating 5.0/5

Dimitris Business - Confirmed reviews ALL

Reception staff and management was excellent and welcoming and making us feel comfortable

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Other web-users rate our hotel

  • 51 reviews 9/10 Location
  • 98 reviews 8.2/10 Room
  • 123 reviews 9.4/10 Service
  • 77 reviews 9.7/10 Vibe
  • 46 reviews 9.1/10 Amenities
  • 46 reviews 7.4/10 Breakfast
  • 38 reviews 7.1/10 Comfort
  • 33 reviews 8.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.