Mercure Penang Beach

Mercure Penang Beach 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.1/5 1.131 comentários

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Extras do hotel

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Localização do hotel

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Nossas acomodações

Mercure Penang Beach features 220 cosy Non Smoking rooms and a wide variety of room configurations, overlooking the Andaman Sea. Perfect for rest and relaxation.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.1/5  1.131 comentários

Classificação no TripAdvisor  4.0/5  1.528 comentários

Family Vacation

Classificação TripAdvisor 4.0/5

jesmitkaur Família - Avaliação certificada TripAdvisor

Overall, the beach resort was ok. Check-in was too long as there was only 1 person at the counter. You may want to increase number of staff there to speed up the process. Room was good with sea view and the beach wasn't too crowded as compared to Batu Feringgi, so recommended. Distance to town was about 20 mins which is quite ok. Breakfast spread can be improved further. We stayed 4D3N, with the second day we did not have much option left. Nasi lemak with sambal bawang was not nice. Preferable to have two times of sambal for better choice. There was no Indian choice of food. Could add one selection for that. Not forgetting there also lack of staff during breakfast Compliments given to hotel staff Maria, who were very friendly and had great customer service experience. She and her daughter has helped us through out our stay. Check-out again was too long as the person at the counter could not finalized the bill well with several mistakes on printing receipts. Stay was good but staff definitely needs more training in handling customers.

Nice hotel

Classificação TripAdvisor 5.0/5

Tour59263767488 Família - Avaliação certificada TripAdvisor

Good location near Batu ferringhi night market, smooth check in and check out. Very comfortable bed, water tap nice touch, go green no plastic bottle. Nice seaview from room, Restaurant breakfast, friendly staff with big smile, good variety of breakfast . Cheesy omelette is my favorite. Thanks

Dear Tour59263767488, We very much appreciate your comments regarding your stay at Mercure Penang Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for recognizing our green initiative towards environmental sustainability. Appreciate your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Izza Marcom & Admin

Cute property

Classificação TripAdvisor 5.0/5

joshdes Solo travel - Avaliação certificada TripAdvisor

My 2nd time staying in this property. The first being pre COVID and it's nice to return again. Nothing much has changed, except for friendlier staff at the breakfast room, in particular Maria. Affable lady who never failed to brighten my mornings. Nice amenity and room upgrade upon my check-in. I love the sea view from my bed. Happy to stay here again.

Dear Joshdes, We very much appreciate your review of your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and Ms Maria. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Mercure Penang Beach in the near future. Sincerely, Izza Marcom & Admin

Nice Accomondation & Friendly Staffs

Classificação TripAdvisor 4.0/5

sundrameneka19 Família - Avaliação certificada TripAdvisor

Overall it was a pleasant stay at Mercure, G.M Mr Navin was so helpful & accommodating . The room was so clean & tidy. Nice spread of breakfast. I will come back again . thank again for the great hospitality

Dear Sundrameneka19, We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback and enjoyed your stay. I will share your comments with our GM and the team. I am sure that this feedback will serve as an encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to have you back here again. Sincerely, Izza Marcom & Admin

Improvements needed

Classificação TripAdvisor 3.0/5

Eljanea L Couples - Avaliação certificada TripAdvisor

Property is slightly further from Georgetown. Pros: Walking distance to the beach. Beach area is maintained so you will not be seeing garbage lying around as compared to public beaches. However, this property does not provide sun lounge so you will need to find seating/shady area yourself. Pool is rather small, especially children's pool. Nothing fantastic. If the property can add a slide/revamp the pool area, this will definitely be a great plus. Room is ok with strong water pressure. Staffs are not entirely friendly, especially the concierge area. If you asked for late check-out, they will almost immediately tell you it's impossible without checking their system or research if you are silver/gold/platinum ALL member. I stayed in their Executive Suite, and a platinum ALL member - without a blink of eye and without checking, I was told no late check out request will be entertained. It was not until I alerted them that I stayed in Executive Suite (not their superior/deluxe room) and that I am a platinum member - that they reluctantly allowed for additional 30min late checkout. Yup, only 30min.. Bar is closed so quite disappointing to know that guests are not able to enjoy this facility. Note that their gym room do NOT provide towels, and it wasn't highlighted anywhere so you'd end up using the gym, all sweaty without anything to wipe yourself down. No towels provided even after I called up the concierge but instead was asked to use the towels in my own room.

Dear Ms Eljanea L, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve and it's apparent in this case that we fell short. Apologies for the inconveniences throughout your stay during peak period. We appreciate you highlighting your concerns and will note the team take action and improvise to avoid future occurrences. Sincerely, Izza, Marcom & Admin

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 640 comentários 6.6/10 Localização
  • 1.063 comentários 7.8/10 Quarto
  • 708 comentários 6.3/10 Serviço
  • 14 comentários 7.8/10 Wifi
  • 423 comentários 6.3/10 Limpeza
  • 378 comentários 8.5/10 Praia
  • 258 comentários 4.8/10 Café da manhã
  • 167 comentários 5.3/10 Custo-Benefício

Com a tecnologia Trustyou

Angsana Teluk Bahang

At 9.067 km

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