Mövenpick Hotel & Residences Nairobi 5 星

客户意见评级 (ALL 评级) 4.7/5 1,762 评论

Mövenpick Hotel & Residences Nairobi - Image 1
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Mövenpick Hotel & Residences Nairobi - Image 4

描述

酒店其他优惠

  • Spacious rooms

  • Convenient location in Westlands

  • Safe Hotels Premium & HACCP Certified property.

  • Revolving restaurant with a 360-degree city view

  • Ballroom, meeting rooms, and exhibition hall

我们的客房

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酒店位置

Mövenpick Hotel & Residences Nairobi

Mkungu Close, Westlands, off Parklands Road, Nairobi, P.O Box 1853
00606 NAIROBI
Kenya

GPS:-1.261216960053252, 36.80492869797103

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,762 评论

TripAdvisor 评级  4.8/5  2,170 评论

Looks 5-Star Online — Feels Like 2-Star in Real Life

Tripadvisor 评级 1.0/5

A J 经 TripAdvisor 认证的评论

Let me be clear: the staff at Mövenpick Nairobi are amazing — warm, hardworking, and doing their best with what they have. This review is not about them. It’s about the condition of the hotel and the misleading marketing from ownership. The property is nowhere near 5-star quality. The facilities are run down, dark, and outdated. My bathroom had visible mold, which is not a housekeeping issue — it’s poor infrastructure. The lighting is dim throughout the room, and the décor feels more like a budget motel than a luxury hotel. I ordered room service and had to call back just to get cutlery, napkins, and even a drinking glass. These are basic things that should come without asking. The food quality also varied wildly from one order to the next — completely inconsistent. Just because the hotel is in Westlands, a prime location, doesn’t justify the high prices or the misleading online photos. The rooms look nothing like what’s shown on the website — far darker, smaller, and gloomier in reality. Frankly, I counted down the days to leave. For the amount I paid, I should’ve stayed elsewhere — and I won’t make that mistake again. The owners should be ashamed of what they’re passing off as a 5-star experience. The staff deserve better. So do the guests. Let me know if you’d like a shorter version for Booking.com or a follow-up note to send to the hotel directly.

The view

Tripadvisor 评级 5.0/5

Wander67894633059 经 TripAdvisor 认证的评论

I have enjoyed the rooms ,the buffet and the view of Nairobi...This is a place I would love to visit with my Family and friends.

Great service

Tripadvisor 评级 5.0/5

RUTH W 经 TripAdvisor 认证的评论

The service was great and the food was amazing highly reccomendable and family friendly please come hungry cause the food is great

Best server award goes to Michael

Tripadvisor 评级 5.0/5

Akdayanadee 经 TripAdvisor 认证的评论

Had the best service in Kijani bar. Michael was lovely, paid attention to details and gave us a personalized service. What a lovely experience?

I love the services,the meals, the hospitality at the conference hall by Dovelyne and the IT manager Joseph.

Tripadvisor 评级 5.0/5

Program O 经 TripAdvisor 认证的评论

I love services from Dovelyne, she was so helpful and handson. I recommend that she be assigned to us anytime we visit.her job is exemplary

Dear Program, Thank you for your kind words regarding our services and the exceptional hospitality provided by Dovelyne and Joseph. We are thrilled to hear that you had a delightful experience at our conference hall. We appreciate your recommendation and look forward to welcoming you back soon. Best Regards, Simon Hodson - General Manager

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其他网络用户评价我们的酒店

  • 224 评论 9.5/10 位置
  • 675 评论 9.3/10 房间
  • 1,176 评论 9.5/10 服务
  • 35 评论 8.4/10 上网
  • 285 评论 9/10 舒适度
  • 239 评论 9.4/10 清洁度
  • 202 评论 9.1/10 早餐

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