Fairmont The Norfolk 酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 855 评论

Fairmont The Norfolk 酒店 - Image 1
Fairmont The Norfolk 酒店 - Image 2
Fairmont The Norfolk 酒店 - Image 3
Fairmont The Norfolk 酒店 - Image 4

描述

酒店其他优惠

  • Convenient location for both sightseeing and business, minutes from the city center

  • Convenient location for both sightseeing and business, minutes from the city center

  • Tranquil tropical garden setting with a heated outdoor pool and spa

  • 无论是历史悠久的标志性露台还是时尚的有机牛排餐厅,为您提供独特的餐饮选择。

  • 10 well-appointed meeting spaces, including an elegant ballroom

我们的客房

预订此酒店

酒店位置

Fairmont The Norfolk 酒店

00200, PO Box 58581
00200 内罗毕
肯尼亚

GPS:-1.278337, 36.815827

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  855 评论

TripAdvisor 评级  4.3/5  1,643 评论

卓越奖 2025

excellent location and perfect staff

Tripadvisor 评级 5.0/5

Kai H 经 TripAdvisor 认证的评论

Dear Kai H, Thank you for your wonderful review! We are thrilled to hear that you enjoyed our excellent location, cleanliness, and the outstanding breakfast. It is particularly gratifying to know that our dedicated staff, including George, Joy, Simon, Brian, and Samuel, made your stay memorable through their exceptional service. Your kind words will surely motivate our team to continue providing the best experience for our guests. We look forward to welcoming you back for another delightful stay. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

Good Business Hotel with Amazing Hospitality

Tripadvisor 评级 5.0/5

nit0521 经 TripAdvisor 认证的评论

Dear Nitish R, Thank you for your wonderful review! We are thrilled to hear that you found our hotel to be an ideal business destination and appreciated the hospitality provided by our dedicated team. Your kind words about Harriet and Executive Chef Binay Kumar are particularly rewarding and will certainly be shared with them. We are committed to maintaining our historical charm and ensuring a pleasant stay for all our guests. Thank you for recommending us, and we look forward to welcoming you back in the future. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

Preferential treatment to Indian clients.

Tripadvisor 评级 4.0/5

Pioneer65514847033 Friends getaway - 经 TripAdvisor 认证的评论

Dear Pioneer65514847033, Thank you for taking the time to share your feedback regarding your recent visit at Fairmont The Norfolk. We are pleased to know you appreciate the serene environment and the warmth of our staff. We sincerely apologize for the experience you described during your visit. It is our utmost priority to provide equal attention and service to all our guests, irrespective of their background. We strive to ensure and maintain our high standards of service to all our guest. We truly value your continued patronage and recommendations, and we look forward to welcoming you back for another enjoyable stay. Kind Regards, Mr. Russel Storey Cluster General Manager & Fairmont The Norfolk Team

A kenya icon. Well deserved. Great staff, gardens, good value.

Tripadvisor 评级 5.0/5

stuffmatters Solo travel - 经 TripAdvisor 认证的评论

Dear stuffmatters, Thank you for your wonderful review! We are thrilled to hear that you consider Fairmont The Norfolk as a calm oasis and appreciate our dedicated team and beautifully maintained gardens. It's gratifying to know our hotel’s charm and history have left a positive impression on you. We strive to provide an enjoyable experience for both business travelers and tourists alike. Thank you for your high recommendation, and we look forward to welcoming you back in the future! Kind Regards, Russel Storey Cluster General Manager & Fairmont The Norfolk Team

Pleasant

Tripadvisor 评级 4.0/5

bagelobagel 商务住宿 - 经 TripAdvisor 认证的评论

Dear bagelobagel, Thank you for taking the time to share your experiences from your recent stay at Fairmont The Norfolk. We are delighted to hear that you found our hotel pleasant and appreciated the spacious and clean rooms, as well as the improvements in our breakfast offerings. It's wonderful to know that you enjoyed the pool and found our team mostly helpful and friendly. However, we sincerely apologize for the inconvenience your colleague experienced with the room move during your stay. We understand how disruptive this can be, especially when managing equipment and busy schedules. Your feedback regarding the communication from the team is valuable, and we will ensure it is addressed appropriately. We appreciate your understanding and hope to welcome you back for an even better experience in the future. Kind Regards, Elma Labuschagne Cluster Director of Operations & Fairmont The Norfolk Team

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其他网络用户评价我们的酒店

  • 156 评论 9/10 位置
  • 328 评论 7.1/10 房间
  • 610 评论 9.2/10 服务
  • 24 评论 4.1/10 上网
  • 195 评论 8.7/10 氛围
  • 96 评论 9.5/10 早餐
  • 86 评论 6.5/10 清洁度
  • 42 评论 4.5/10 性价比

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