Grand Mercure Petra

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 184

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Kings Highway Queen Rania St, 71811 PETRA, Jordan

Opis

O hotelu

  • Castle-style hotel just 1 min from Petra

  • Peaceful location with scenic Rift Valley views

  • Indoor heated swimming pool with terrace

  • Excursions to Wadi Rum and Dana Nature Reserve

  • Function rooms for meetings and events

Nasze pokoje

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Lokalizacja hotelu

Grand Mercure Petra

Kings Highway Queen Rania St
71811 PETRA
Jordan

Pozycja GPS:30.288458, 35.456622

Telefon
Faks +962 3 215 7209

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 184

Ocena TripAdvisor  3.5/5  Liczba opinii: 462

Hotel still closed.

Ocena na stronie TripAdvisor 1.0/5

Liz F Couples - Opinia zatwierdzona w TripAdvisor

The hotel is still closed. It looks lovely but we were turned away at the gate and sent back to Wadi Musa where our booking had been transferred to the Movenpick opposite Petra visitor centre. This was brilliant, but I had emailed a couple of months ago to double check and confirm my booking following reviews on Tripadvisor, and was advised that my booking was confirmed.

Dear Liz F, Thank you for taking the time to share your experience. Please accept our sincere apologies for any confusion caused. We strive to provide accurate information and regret that this situation affected your travel plans. We hope to have the opportunity to welcome you back under better circumstances. Warm regards, Abedrabo Twaissi Cluster General Manager

This hotel is CLOSED for MAJOR RENOVATION.

Ocena na stronie TripAdvisor 5.0/5

PJ-tw11 Opinia zatwierdzona w TripAdvisor

When we arrived the security man told us the Grand Mercure is CLOSED for MAJOR renovation. He was helpful, but his English wasn't very good. But we worked out we had been rebooked at the Movenpick in town. We were a little disappointed as we had chosen this hotel for the view. However the Movenpick MORE than made up for it. The staff and the food was marvellous. We were upgraded and the room was wonderful. This is a review of Grand Mercure, but the Movenpick was fantastic. My tip is to have PRINTED LETTERS the guard can hand you, to tell you what to do and also send an email explaining the situation. We ended up getting a good deal, but it was somewhat confusing.

Dear PJ-tw11, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the closure of Grand Mercure Petra for major renovation. We appreciate your understanding and patience during this transition. We're delighted to hear that despite the initial disappointment, your stay at Mövenpick Resort Petra meet your expectations. It's wonderful to know that our staff, food, and accommodations made your visit memorable. Your kind words are greatly appreciated and will be shared with our team. Your suggestions will certainly take it into consideration to improve our services during similar situations in the future. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic experience. Warm regards, Abedrabo Twaissi Cluster General Manager

Hotel it was very great

Ocena na stronie TripAdvisor 5.0/5

Passenger13953488943 Opinia zatwierdzona w TripAdvisor

The place was as described and perfect for our needs. And welcoming guy who makes us feel at home, For food it was delicious at al-bar restaurant Thx for everyone in the hotel Especially chefs Because of the many suggestions they gave me

Dear Passenger13953488943, Thank you for taking the time to share your positive experience with us! We are delighted to read your review from your stay at Monevpick Nabatean Castle. It's wonderful to hear that our hotel lived up to your expectations and was perfect for your needs. Creating a comfortable and welcoming environment is our goal, and we're pleased that you felt at home, thanks to our welcoming team. We're glad you enjoyed the delicious food at Al-Bar Restaurant. Our chefs work hard to provide a diverse and delightful dining experience, and it's great to know that their many suggestions enhanced your culinary experience. Your kind words are appreciated, and we'll make sure to pass on your thanks to everyone at the hotel, especially the chefs. We are grateful for your acknowledgment of their efforts. Should your travels bring you back to our area, we would be honored to welcome you again. If there's anything specific you loved or any suggestions you may have for improvement, please feel free to share. Your feedback is invaluable to us. Thank you for choosing our hotel, and we look forward to hosting you again in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

The place where everything started

Ocena na stronie TripAdvisor 5.0/5

wojtek66 Rodziny - Opinia zatwierdzona w TripAdvisor

Experience better than expected. Like everywhere in Jordan very nice people. Great service, good food, comfortable accomodation. Everything was really good. What I Truely recommend is the shop in the hotel. In my opinion best place to buy some original gifts.

Dear wojtek66, Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay exceeded your expectations and that you found our service, food, and accommodation to be great. Your recommendation for the shop in the hotel as the best place to buy original gifts is greatly appreciated. We strive to provide a memorable experience for our guests, and we're delighted to have been a part of your journey. We hope to welcome you back in the future for another fantastic stay. Best regards, Abedrabo Twaissi Cluster General Manager

Amazing Service and stay

Ocena na stronie TripAdvisor 5.0/5

661bhavnap Solo travel - Opinia zatwierdzona w TripAdvisor

I stayed at this hotel for 2 nights as a solo traveler and one word sums up my stay “amazing” From the moment i checked in - everything was streamless. Front desk had my room ready on arrival, they had acknowledged i was a gold accor member and offered me a room upgrade and free drink. Room had a lovely view and fully equipped with everything i required; can’t fault it. The Service was impeccable throughout my stay; all staff (reception, restaurant/ bar, security) are extremely friendly, professional and really go out of their way to help. For example, one morning i had missed breakfast as i had left early to visit Petra, and on my return i was feeling hungry, so the Restaurant’s manager kindly offered me coffee and selection of pastries. On my last day i needed some painkillers and the lovely gentleman at reception gave me some. The hotel’s service is 5 star and i felt like royalty staying here. I would definitely return to this hotel and would also recommend it if anyone is staying in Petra.

Dear 661bhavnap, Thank you so much for taking the time to share your wonderful experience at our hotel. We are absolutely thrilled to hear that your stay was "amazing" and that you had such a positive experience as a solo traveler. It's fantastic to know that you found our service to be impeccable and that the staff, including reception, restaurant/bar, and security, were friendly, professional, and went above and beyond to make your stay memorable. We're delighted that you enjoyed the room upgrade, free drink, and the fully equipped room with a lovely view. It's heartening to hear that our team recognized your Gold Accor membership and made sure you felt valued. Your specific examples of the restaurant manager offering you coffee and pastries after missing breakfast and the reception providing painkillers showcase our commitment to guest satisfaction and personalized service. We truly appreciate your kind words, and it means a lot to us that you felt like royalty during your stay. We look forward to welcoming you back in the future, and thank you for recommending our hotel to others. Safe travels! Best regards, Abedrabo twaissi, Cluster General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 131 Liczba opinii 8.6/10 Lokalizacja
  • 325 Liczba opinii 8.3/10 Pokój
  • 348 Liczba opinii 9.2/10 Obsługa
  • 171 Liczba opinii 8.1/10 Jedzenie
  • 137 Liczba opinii 9/10 Śniadanie
  • 76 Liczba opinii 9/10 Czystość
  • 8 Liczba opinii 2.5/10 Strefa wellness

Zarządzane przez Trustyou

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Ocena klientów (Ocena ALL) 4.6/5 (875 Liczba opinii)

Odległość 4.319 km

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.