Mövenpick Petra

Dear Vanessa, Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that. Mövenpick Resort Petra is one of the most unique hotels in Jordan due to its authentic antique furnishings, oriental artwork, and classic oriental architecture and intricate interior designs that are featured throughout the resort, we thank you so much for the appreciation and glad to know that we're matched with your holiday expectations in Petra. Thank you for making us your choice hotel when visiting the area. We look forward to welcome you back again. Best regards, Abedrabo Twaissi Cluster General Manager

Dear johannesoliver, We greatly appreciate the time you spent to share your recent holiday experience at our Movenpick Resort Petra and we thank you so much for your kind recommendation to our Tripadvisor’s readers. We're delighted to know that the hotel; its facilities and services provides you comfort and make your holiday pleasant. We are hoping to have the pleasure of welcoming you back should your travel plans bring you again in Petra. Best regards, Abedrabo Twaissi Cluster General Manager

Dear 148h_lyac, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Movenpick Resort Petra was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We thank you also for referencing some of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Once again, thank you for your visit and we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards, Abedrabo Twaissi Cluster General Manager

Dear Tour23172103590, Thank you for the great feedback of your recent holiday experience at our Movenpick Resort Petra; guest satisfaction is our number one goal and there is nothing better than achieving that, we are truly happy that our hotel, restaurant, and staff were able to meet all your needs during your stay. We will not also fail to pass your comments to those team members whom you have personally mentioned as we know it will mean a great deal to them. We are hoping to have the pleasure of welcoming you back should your travel plans bring you again in Petra. Best regards, Abedrabo Twaissi Cluster General Manager

Dear Weisse_Lilie, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being is to ensure that we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are delighted to know that somehow you have enjoyed your stay with us; the hotel location, service of the receptionists, hotel facilities, the room and its service was up to your expectation. We also deeply apologize for the heavy noise you've experience whilst staying with us, we have taken careful note of your comments in line with this and the gap of the door you noticed. I have shared them with the departments concerned for future improvements in these areas. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards, Abedrabo Twaissi Cluster General Manager