Anwar Al Madinah Mövenpick 5 estrelas

Nota clientes Avis (Classificação ALL) 3.6/5 990 comentários

Anwar Al Madinah Mövenpick - Image 1
Anwar Al Madinah Mövenpick - Image 2
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Anwar Al Madinah Mövenpick - Image 4

Descrição

Extras do hotel

  • Perto de Masjid Al Nabawi

  • O hotel mais perto da entrada da sala de oração para mulheres

  • Diretamente ligado ao centro comercial

  • Instalações amplas para famílias, indivíduos e grupos

  • Perto do aeroporto

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Arábia Saudita

GPS:24.471719, 39.607736

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  3.6/5  990 comentários

Classificação do TripAdvisor  3.7/5  2.175 comentários

Extremely bad experience

Nota Tripadvisor 1.0/5

AmirH2008 Família - Avaliação com certificação TripAdvisor

Dear Asim L, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you experienced, particularly with the reservations process and the room condition. Your comments about the staff's responsiveness and cooperation have been noted, and we understand how frustrating it can be when expectations are not met. We strive to provide a seamless experience for our guests, and it is disheartening to learn that we fell short in this regard. We appreciate your suggestions regarding flexible bookings and will certainly consider them to improve our service. Regarding your ALL Accor Gold benefits, we apologize for any oversight and will review our procedures to ensure that all eligible guests receive the appropriate recognition during their stays. Your feedback is invaluable, and we thank you for bringing these matters to our attention. We hope you will consider staying with us again in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Average Hotel - unhelpful reservation / front of house staff

Nota Tripadvisor 2.0/5

AsimL Avaliação com certificação TripAdvisor

Poor customer Service

Nota Tripadvisor 1.0/5

Hanna B Avaliação com certificação TripAdvisor

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Not a star hotel

Nota Tripadvisor 3.0/5

mndamudi Família - Avaliação com certificação TripAdvisor

Hello * mndamudi* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

AL ANWAR MOVENPICK - Terrible Hotel

Nota Tripadvisor 1.0/5

Zora M Avaliação com certificação TripAdvisor

Hello * Zoram964* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 2.822 comentários 9.5/10 Localização
  • 6.785 comentários 8/10 Quarto
  • 10.513 comentários 9/10 Serviço
  • 63 comentários 6.1/10 Internet
  • 3.661 comentários 8.4/10 Limpeza
  • 1.868 comentários 8.7/10 Comida
  • 1.407 comentários 3.9/10 Atmosfera
  • 1.283 comentários 8.2/10 Pequeno-almoço

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