Anwar Al Madinah Mövenpick bintang 5

Catatan tamu Avis (Peringkat ALL) 3.7/5 958 ulasan

Anwar Al Madinah Mövenpick - Image 1
Anwar Al Madinah Mövenpick - Image 2
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Deskripsi

Keistimewaan hotel

  • Just one minute's walk from Al-Masjid an-Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Direct access to the adjacent shopping mall

  • Family-Friendly & Group-Oriented Facilities

  • Prime location near Madinah Airport and Haramain High-Speed Train Station

Akomodasi kami

Pesan hotel ini

Lokasi hotel

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.7/5  958 ulasan

Peringkat TripAdvisor  3.7/5  2.178 ulasan

Bad experience

Catatan Tripadvisor 3.0/5

fingla Keluarga - Ulasan TripAdvisor tersertifikasi

Hello * fingla* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

Pleasant stay

Catatan Tripadvisor 5.0/5

Aizaz C Keluarga - Ulasan TripAdvisor tersertifikasi

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

Extremely bad experience

Catatan Tripadvisor 1.0/5

AmirH2008 Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Asim L, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you experienced, particularly with the reservations process and the room condition. Your comments about the staff's responsiveness and cooperation have been noted, and we understand how frustrating it can be when expectations are not met. We strive to provide a seamless experience for our guests, and it is disheartening to learn that we fell short in this regard. We appreciate your suggestions regarding flexible bookings and will certainly consider them to improve our service. Regarding your ALL Accor Gold benefits, we apologize for any oversight and will review our procedures to ensure that all eligible guests receive the appropriate recognition during their stays. Your feedback is invaluable, and we thank you for bringing these matters to our attention. We hope you will consider staying with us again in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Average Hotel - unhelpful reservation / front of house staff

Catatan Tripadvisor 2.0/5

AsimL Ulasan TripAdvisor tersertifikasi

Poor customer Service

Catatan Tripadvisor 1.0/5

Hanna B Ulasan TripAdvisor tersertifikasi

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.788 ulasan 9.5/10 Lokasi
  • 7.174 ulasan 8.3/10 Kamar
  • 11.007 ulasan 9.1/10 Pelayanan
  • 59 ulasan 6.7/10 Internet
  • 3.982 ulasan 8.6/10 Kebersihan
  • 1.240 ulasan 8.2/10 Sarapan
  • 691 ulasan 3.5/10 Kesepadanan nilai
  • 44 ulasan 8.5/10 Kebugaran/olah raga

Diberdayakan oleh Trustyou

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