Mövenpick El Gouna bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.650 ulasan

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Deskripsi

Keistimewaan hotel

  • Directly on the Red Sea

  • Spacious rooms

  • Spa

  • Large variety of water sports

  • Environmentally-friendly resort

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Lokasi hotel

Mövenpick El Gouna

El Gouna, Red Sea, Po Box 72
84511 Hurghada
Egypt

GPS:27.39505, 33.685194

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

Ulasan tamu kami

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Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.650 ulasan

Peringkat TripAdvisor  4.5/5  5.216 ulasan

Sertifikat keunggulan 2024

Unfortunate experience with Movenpick management

Catatan Tripadvisor 3.0/5

sarwat s Ulasan TripAdvisor tersertifikasi

The hotel is very nice, the staff are excellent. However, my wife is diabetic and I use a walking stick, I asked for diet drinks in the minibar and they refused saying that I had to walk to the bar to get a diet drink. I had paid for all inclusive, hence I don't understand why was that the case. They made my life a little difficult for no good reason. I went there to relax and not to be treated as if I am in a school. Furthermore they initially did not give me the DeLuxe room I had paid for and I had to go back to reception to obtain the correct room which was excellent. They also tried to make me pay for the minibar when I was all inclusive. I obviously did not pay and they finally cancelled it. That was disappointing as the hotel and the staff are excellent. They spoiled my holiday with stupid things mentioned above.

Great trip and hotel. Special thanks to mr. Mohamed Helmy food and beverage manager

Catatan Tripadvisor 5.0/5

Alaa H Ulasan TripAdvisor tersertifikasi

It was a great trip. The hotel is very cozy and relaxing. Every thing is near pool, beach and, restaurant etc. the staff is very helpful, professional and friendly. A very special thanks to Mr. Mohamed Helmy food and beverage manager for his exceptional and wonderful support. He's always around moving from table to table welcoming guests. I had and incident with my 5 yrs old son and missed dinner time so, i spoke with him and without hisitation he order to setup a table for me and my family and almost all restaurant staff were serving us with "smiling faces" he even took my number to check on me if i got home safely. Really a wonderful person i'm so glad i got to know him and i wish him all the best

FABULOUS HOTEL/ STAFF/ FOOD/SERVICE& FACILITIES

Catatan Tripadvisor 5.0/5

Yvonne K Couples - Ulasan TripAdvisor tersertifikasi

We have visited ElGouna for 27 yrs ! Staying in various hotels in our early years .We always favoured the MOVENPICK . The standards are so good … so we choose MOVENPICK in many other countries too. We then became VILLA OWNERS IN EL GOUNA for 16 yrs . El Gouna is in Our heart ! However we now feel it’s time to enjoy HOTEL holidays ! We’ve Sold the Villa. All our FAMILY. LOVE EL GOUNA , Movenpick Offers high standards , very attentive service, beautiful surroundings gardens , facilities . Food is of a high standard . Breakfast. They serve an amazing SWISS BISCHERMUESLI . Tarek. Is a F & B Manager who I remember working here over 20 yrs ago ! He asked chef to give me recipe ! Yummy ! Staff stay here loyal and attentive ! Rooms all have lovely views. We KNOW how hard it is to MAINTAIN a property in the DESERT ! So sometimes it’s not perfect but they try ! So come & relax and don’t stress if it’s not All gleaming & perfect . Do visit EL SAYADDIN. THE BEST SEAFOOD RESTAURANT IN ELGOUNA … see our review ..

Dear Yvonne, Thank you for taking the time to write a review on this platform. We are delighted that you’ve enjoyed your repeat stay with us. It’s a pleasure to read your wonderful comments about the hotel and service provided by our colleagues and to know that you would be coming back again. Your kind words have been shared with the entire team at the hotel who were delighted to know that you had an outstanding stay experience. We look forward to the opportunity of welcoming you back to your home in El Gouna in the near future. With best regards Brigitte Gobran Marketing Communications Manager

The experience of a lifetime

Catatan Tripadvisor 5.0/5

Kirollos A Ulasan TripAdvisor tersertifikasi

This resort was stunning. The people were amazing, and the atmosphere was beautiful. Our server, Wagdy, did a phenomenal job, and we were able to connect with him in such a way, which made the service all that more memorable. He is the server of a lifetime, and this place has the service of a lifetime. I would not have enjoyed my time as much as I did without Wagdy and these memories are the memories of a lifetime.

Dear Kirollo, Thank you for having chosen our hotel as your holiday destination. We appreciate you have taken the time to review our hotel in, being confident, that your experiences are very useful for future travellers. It gives us great pleasure to read, that you have enjoyed every single aspect of your stay. Rest assured, that your comments will be shared by all the team and special compliments will be extended to Mr Wagdy from Service for a job well done. We thank you for your recommendation and certainly look forward to welcoming you back for another visit at Movenpick Resort El Gouna, With best regards, Brigitte Gobran Marketing Communications Manager

Very bad experience

Catatan Tripadvisor 3.0/5

NerminSheriba Bisnis - Ulasan TripAdvisor tersertifikasi

The drinking water in the hotel rooms and restaurants is filtered tap water with very bad taste. I advise anyone coming to this hotel to bring his drinking water with him. If you ask them to bring mineral water and to pay for it they will tell you that they don’t have and you have to go to the supermarket in the downtown to buy!!!!!!!

Dear Nermin, Thank you for choosing our hotel once again for your stay in El Gouna, although we regret to know, that you were disappointed by the service provided; please accept our sincerest apologies for not meeting up to your expectations. Within our aim to reduce all single plastic from the hotel operation, committing to sustainable environmental practices, we are offering our guests complimentary bottled water. The water is filtered by the BRITA system, a worldwide leader in water filtration solutions and bottled and sealed by a professional, outsourced company. The whole process is subject to strict controls by the health authorities and regular laboratory tests. We regret that the taste of the filtered water was not convincing, and we will do everything we can to further improve this offer. However, we can assure you, that the drinking water provided is absolutely safe, Thank you for providing us your feedback and we do hope to have another opportunity to welcome you back at Movenpick Resort & Spa El Gouna. Yours sincerely Brigitte Gobran Marketing Communications Manager

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