Mövenpick Resort El Quseir 4 stelle

Dear Mr. S., thank you very much for sharing your detailed feedback. We are delighted to hear that you enjoyed your stay overall and appreciated the positive atmosphere of the resort, the charming bungalows, the clean and spacious rooms with beautiful sea views, the well-spaced beach umbrellas, the excellent breakfast and afternoon snacks, as well as our attentive and courteous staff. We truly value your observations regarding the restaurants and some maintenance areas. Kindly allow us to clarify that certain areas were temporarily closed due to urgent maintenance and for safety reasons. For every affected area, we offered an alternative to ensure that guests could still enjoy the same services and amenities. Each group of facilities at the resort has its own flair and character, which sometimes requires a little time to get familiar with, especially on a first stay. We completely understand that discovering this can take a moment, and your feedback helps us continuously improve our offerings and communication. Regarding your room experience, we apologize that the initial room assigned was not ideal in terms of proximity to the amenities and that the alternative was smaller than expected. For your next stay, a simple email with your room preferences is all we need, and we will be very happy to ensure that your room meets your expectations from the very beginning. We sincerely appreciate your thoughtful feedback and hope to welcome you back soon for an even more comfortable and seamless experience. Warm regards, Your Mövenpick Resort El Quseir Team

Dear Traveller A., Thank you so much for your wonderful and heartfelt review! We are truly delighted to hear that your stay with us was such a special and unforgettable experience. It means a lot to us that you appreciated the charm of our Nubian-style resort, the care we put into maintaining the property, and especially the variety and quality of our culinary offerings—from the buffet to the à la carte restaurants and the grilled fish dinner. We’re also happy that you enjoyed the beauty of the Red Sea and its vibrant coral reef, as well as the excursions and relaxing moments at our spa. Knowing that experiences like the sea-view breakfast and the massage made your stay even more memorable is incredibly rewarding for our team. Thank you for your kind recommendation and for choosing to spend such a meaningful time with us. We would be absolutely thrilled to welcome you back again very soon! Warm regards, Your Mövenpick Resort El Quseir Team

Dear Mr. M., thank you very much for taking the time to share such a wonderful review of your stay with us. We are truly delighted to read your kind words about our services and the availability of our team. Knowing that even a short stay was enough for you to feel the deep respect and care we have for our guests means a great deal to us. Your special mention of the lunch experience and the restaurant at the reception, with such an outstanding rating, has been shared with our culinary and service teams, who are very proud of this recognition. We sincerely hope to have the pleasure of welcoming you back for a longer stay in the future, so we can continue creating memorable experiences for you. Warm regards, Your Mövenpick Resort El Quseir Team

Dear Ms. S., thank you very much for sharing your experience with us. We are delighted to hear that you had an excellent stay and enjoyed our beautiful resort, as well as the attentive and caring service provided by our team. We also appreciate your feedback regarding your booking, check-in, accommodation, breakfast, and loyalty program experience. We would have wished to receive your feedback while you were still onsite, as this would have allowed us to assist you better and create an even smoother experience. Your comments are very valuable to us and help us continuously improve our services to ensure every guest feels fully taken care of. It was a pleasure having you with us, and we sincerely look forward to welcoming you back in the future for another enjoyable and memorable stay. Warm regards, Your Mövenpick Resort El Quseir Team

Dear Mr. B., Thank you very much for taking the time to share your experience with us. We truly appreciate that you visited us for the third time this year, and your feedback is extremely valuable to us. We are sorry to hear that we could not fully meet your expectations during this stay. Your feedback onsite is always welcome, as our kitchen team is always delighted to assist every guest personally and do their best to meet individual culinary preferences. They take great pride in tailoring dishes whenever possible, and they would have been more than happy to support you directly. Regarding your check-in request, we sincerely apologize for any inconvenience caused. Our international check-in time is at 3:00 pm; however, we are always willing to prepare rooms as soon as possible when they become vacant. We regret that we could not meet your preferred time on this occasion. At the same time, we are delighted to hear that you enjoyed the resort, the beach, and the pool area so much. Your kind words and feedback regarding our team — including the lifeguard at the new pool — as well as your comments about cleanliness, will be shared with the respective departments. Thank you again for your honest and constructive feedback. It helps us improve where it is needed most. We truly look forward to welcoming you back again and to having the opportunity to fully convince you of the level of service and hospitality we always strive to provide. Warm regards, Your Mövenpick Resort El Quseir Team