Mövenpick Resort Khao Yai 5 ดาว

Dear Khun Akkhrawat, Thank you very much for taking time to share your feedback following your recent stay with us. We sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments regarding the price, flies and the condition of the fitness equipment have been noted with great concern. Please rest assured that we have shared these issues with the relevant teams for immediate review and improvement. Thank you once again for your constructive feedback. It is invaluable in helpings improve our services. We sincerely hope to have the opportunity to welcome you back and provide you with a much-improved experience in the near future. Warm regards, Virat Boonto Front Office Manager Movenpick Resort Khao Yai

Dear Khun Kittika, Thank you very much for your kind review and for sharing your experience with us. Your feedback regarding the breakfast is well noted and will be shared with the relevant departments for the further improvement. We truly appreciate your commendation and look forward to welcoming you back again soon. Warmest regards, Virat Boonto Front Office Manager Movenpick Resort Khao Yai

Dear Khun Ittikorn, Thank you very much for sharing your feedback regarding your recent stay with us. We sincerely apologize for the shortcomings you experienced, particularly with the breakfast quality, cleanliness, and overall service. This is certainly not the standard we aim to provide, and we deeply regret the inconvenience caused. We are especially concerned to learn about your experience with the a la carte breakfast, including the taste and quality of the dishes, as well as the issues with insects, cleanliness in the dining area and delay of afternoon tea arrangement. Please be assured that this matter has been addressed with relevant departments for immediate improvement. Your comments are extremely valuable to us, and we are committed to making the necessary improvements. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience. Warmest regards, Virat Boonto Front Office Manager Movenpick Resort Khao Yai

Dear Khun Chatree, Thank you very much for taking the time to share your feedback of your recent stay with us. We sincerely apologize that your experience did not meet your expectations, especially regarding the Chocolate Hour and beverage service, which you mentioned were not provided as expected. This is certainly not the level of service we aim to deliver. Please be assured that your comments have been shared with the relevant department for review and improvement, particularly to ensure clearer communication and consistency in our service. We truly value your feedback and hope to have the opportunity to welcome you back in the future, where we can provide you with a better experience. Warm regards, Virat Boonto Front Office Manager

Dear Kanyaphat C. Greetings from Movenpick Resort Khaoyai and we are very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welkcome back you to stay with us once agaon soon. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager