Mövenpick Resort Khao Yai 5 ดาว

Dear Khun Theerach, Thank you very much for your perfect rating and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our luxurious accommodations, excellent service, beautiful atmosphere, and outstanding dining experience. It is truly rewarding to know that every aspect of your stay, from your arrival and room experience to our team’s hospitality and sustainability initiatives, met your expectations. Your kind words and highest recommendation mean a great deal to our entire team. Thank you for choosing to stay with us. We look forward to welcoming you back for another exceptional and memorable experience in the future. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai

Dear Khun Pajaree, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed your stay, especially our spacious and comfortable rooms, beautiful views, relaxing atmosphere, large swimming pool, and the warm hospitality of our team. We truly appreciate your kind words about our golf cart service team, and we will be pleased to share your compliments with them. We also sincerely appreciate your valuable comments regarding the power interruptions and breakfast experience. Your feedback about increasing the variety of meat selections and improving the taste and quality of certain breakfast items has been shared with our culinary team for further review and improvement. We are continuously working to enhance every aspect of our guests’ experience. Thank you for your recommendation and for being a valued ALL Accor Classic member. We hope to have the pleasure of welcoming you and your family back again for an even more enjoyable stay in the future. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai

Dear Khun Siriporn, Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Resort Khao Yai. We sincerely apologize that your experience did not fully meet your expectations. We are sorry to hear about the delays you encountered, including the transportation arrangements, food service, and your experience at the swimming pool. We understand how these inconveniences affected your overall impression of your stay. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. We also appreciate your feedback regarding the dining experience, including the quality of the dishes and the service at our outlets. Your observations are valuable as we continue to improve our food quality and guest services. As a valued ALL Accor member, we also appreciate your continued trust and feedback regarding your recognition experience. We will take your comments into consideration as we strive to provide a better experience for our members and guests. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and memorable stay. Warm regards, Warintinee Somboon Assistant Front Office Manager Movenpick Resort Khaoyai