Mövenpick Hotel & Apartments Bur Dubai 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 494

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Описание

Особенности отеля

  • Отель в центре Бур-Дубая, рядом с Дубайской рамкой, недалеко от аэропорта

  • 4 ресторана и бара, кальян. салон на открыт. воздухе, ночной клуб и модный корейский спа-центр

  • Бассейн, фитнес-центр, салон, сауна и парная

  • Конференц-залы и банкетный зал с гидравлической сценой

  • Сертификат Green Globe (ст. Platinum), 313 номеров, люксов и апартаментов со свежим ремонтом

Наши номера

Расположение отеля

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Напротив Американской больницы, PO BOX 32733
32733 ДУБАЙ
Объединенные Арабские Эмираты

GPS:25.23384, 55.311714

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 494

Рейтинг TripAdvisor  4.4/5  Отзывов: 3 207

Сертификат качества 2025

Примечание: отзывы клиентов 3.5/5

Rashidov A. Друзья - Проверенные отзывы - ALL

Расположение чуть далековато от туристических мест, таких как Дубай Молл, Сад Чудес, но это компенсируется хорошей едой, за что отдельное спасибо шеф-повару и его команде! Обслуживающий персонал вежливый, компетентный но есть исключения, рекомендую чуть поработать - в конце отдыха, когда выписывались с отеля, хотели взять деньги за якобы выпитую бутылку вина (я думаю это сотрудник, который проверяет комнаты выпил), но данный вопрос прояснили, спасибо сотрудникам на ресепшине. В целом, отличный отель, работает отличная команда!

Уважаемый Рашидов Абазбек, Благодарим Вас за отзыв о пребывании в нашем отеле. Мы рады, что Вам понравилась наша кухня и обслуживание со стороны большинства сотрудников. Ваши замечания об удаленности от туристических достопримечательностей и инциденте с расчетом будут учтены. Мы стремимся обеспечивать высокий уровень сервиса и будем работать над улучшением наших стандартов. Ваша обратная связь важна для нас, и мы надеемся, что Вы вернетесь в наш отель в будущем. С уважением, Damir Kartal Cluster General Manager

Beautiful place

Примечание: Tripadvisor 5.0/5

Monpura L Реальные отзывы TripAdvisor

Yes the location was really good in every sense. The staffs are really friendly and really helpful and the security team (OLATUNJI) is been very helpful to us showing us around and he was there to guide us I thank the team😀

Dear Monpura L, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our beautiful location and found our staff, especially Olatunji, to be helpful and friendly. Your appreciation motivates us to maintain our high standards of service. Best Regards, Damir Kartal Cluster General Manager

First Christmas abroad

Примечание: Tripadvisor 5.0/5

Clare P Реальные отзывы TripAdvisor

Beautiful hotel, 15 minutes drive from the airport. Spotlessly clean. Rooms large & spacious. We took the all inclusive option & the food was fantastic. All the staff were super friendly & would try to accommodate any request. Special mention to Marvin at the pool bar - he didn’t stop for a minute, always remembered what you drank & kept your glasses topped up - all with a smile on his face! Also the staff in the sports bar who efficient & friendly. We were there for Christmas & the effort that was made was fantastic - the decorations, the Christmas Day brunch, Father Christmas & even a sweet gift left in the room on Christmas Eve. Highly recommend. My only criticism would be breakfast time which could be a bit chaotic with the amount of guests.

Dear Clare P, Thank you for taking the time to share your experience at Mövenpick Hotel & Apartments Bur Dubai. We are delighted to hear that you enjoyed your first Christmas abroad and appreciated the cleanliness of our hotel, the spacious rooms, and the quality of the all-inclusive dining options. It is wonderful to know that our team, particularly Marvin at the pool bar, made a positive impression with their attentive service. We appreciate your feedback regarding breakfast time. We understand that during peak periods, it can become busy, and we are continuously exploring ways to enhance our guests' dining experiences. Your comments are invaluable as we strive to improve our services. Thank you for your kind recommendation. We hope to welcome you back for another memorable stay in the future. Best Regards, Damir Kartal Cluster General Manager

First Christmas in Dubai with my husband

Примечание: Tripadvisor 5.0/5

Margaret K Реальные отзывы TripAdvisor

My husband and I stayed at your hotel for 10 days.your hotel offered us peace, comfort and much more. Warm welcome from Stella who made sure our check in and check out was flawless. Special recognition to Parvez who was cleaning our room and making sure everything we needed was provided. He went over and above to make the room so homely. We will be back in February

Dear Margaret K, Thank you for sharing your delightful experience at Mövenpick Hotel & Apartments Bur Dubai. We are thrilled to hear that your first Christmas in Dubai was filled with peace and comfort. It is wonderful to know that Stella provided you with a warm welcome, and we will be sure to convey your appreciation to Parvez for his exceptional service in making your stay feel homely. We look forward to welcoming you back in February for another memorable visit. Best Regards, Damir Kartal Cluster General Manager

Could have been better

Примечание: Tripadvisor 4.0/5

sammy0001 Реальные отзывы TripAdvisor

We (two couples) arrived at the hotel from the airport at about 5 AM having booked the 2-bedroom apartment in October 2025, and paid for 5 nights including the night we arrived. After checking in, we were directed to a separate building through a back alley and some old furniture, didn’t seem very safe! We had previously requested for a higher floor and away from the street noise. Despite that, we ended up in an apartment on the second floor and at the back was a gas station with much noise. The run-down apartment seemed like in a 3-star hotel as opposed to the claim of a 5-star hotel. Extremely disappointed, we called the front desk to have us moved to a more appropriate unit. We were told they were fully occupied for the night and we would have to wait for any moving until after the morning check-outs. I asked that we needed to speak to the manager in the morning. After a couple of hours of not very good sleep, we had a very good breakfast and then we met with Mr. Marwan, the hotel manager, who apologised and ensured we were moved to the main tower and better rooms. He personally ensured we were satisfied with the rooms. He was warm and friendly through out our stay. He offered me 50% of my laundry, which I decided to accept. Unfortunately, didn’t realize that their prices were very high and thus ended up with a large bill for the laundry even after the discount, which was also poorly done. I could have bought new undies and vests cheaper than the laundry prices. As we had to depart the following day, we had to do the laundry again after arriving at home. The breakfast is par excellent! Wonderful eggs station with a very friendly and excellent cook making the omelets for us every morning. They are short on waiters who were very warm and ready to serve, but hard to get proper service from because they had to serve so many. Also found having drinks or coffee in the afternoon were very expensive. Very helpful staff were Shahnawaz (front desk), Rahul, Sandra, Frederick and Hussain in getting us cabs.

Dear Sammy, Thank you for taking the time to share your experiences during your recent stay at Mövenpick Hotel & Apartments Bur Dubai. We appreciate your feedback, as it allows us to understand our guests' needs better. We sincerely apologize for the initial inconvenience you faced with your room assignment and the location of your apartment. While we strive to accommodate all requests, there are times when we face limitations due to occupancy levels. We are glad to hear that Mr. Marwan was able to assist you personally and ensure your satisfaction with a room change. Regarding the laundry service, we regret that the cost did not meet your expectations. We continuously review our services to ensure they align with the quality we aim to provide. We also appreciate your commendations on our breakfast offerings and the dedication of our staff, who work diligently to serve all guests. We hope to welcome you back in the future for an improved experience. Best Regards, Damir Kartal Cluster General Manager

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Другие интернет-пользователи оценили наш отель

  • 699 Отзывов 9/10 Расположение
  • 1 242 Отзывов 8.2/10 Номер
  • 4 168 Отзывов 9.6/10 Сервис
  • 17 Отзывов 8.4/10 Интернет
  • 1 000 Отзывов 9.1/10 Еда
  • 655 Отзывов 8/10 Чистота
  • 516 Отзывов 8.6/10 Завтрак
  • 326 Отзывов 8/10 Удобства

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