Raffles Дубай 5 звезды

We’d stayed at The Raffles Istanbul over the summer which was outstanding so when we decided to go to Dubai booked here amidst the many many choices of luxury hotels. The carry over from our experience in Istanbul is that the service at Raffles hotels is truly exceptional. Shout out to Adeel who serviced our room and was engaging, friendly and helpful. Upon check in we inquired about an upgrade (Gold Accor member). Initially we were told there was no availability however the manager came over and we were led to a beautiful suite. We’d booked the “club” and this is a strong recommendation to do so. It is lovely, classy and intimate. Breakfast served on the 3rd floor is excellent. Service throughout the hotel is really 6 star. The slight drawback is the location which is a taxi or metro ride from the Dubai Mall which seems to be the center of things. However it is a nice calm oasis and we did take both a taxi and a metro to get around and both easily accessible. The concierge was excellent- gave us spot on suggestions for how to spend our short 2 night stay. Overall- service impeccable.

We visited as a couple for 3 nights after having been up at Marjan Island for a week. Early check in at 11am was absolutely no problem. Our ‘skyline’ room was very well appointed, and the view of the city was exceptional. Standout performers at the hotel were James the doorman, always a smile, and a warm welcome. Ashpak the Concierge; highly knowledgable and booked the aquarium, Burj Kalifa and a boat trip with efficiency. The team at the club lounge and reception were attentive and nothing was too much trouble. Breakfast was plentiful and highly varied. Not overcrowded and again great staff on hand. The location may be a little out of town but local taxi’s are plentiful and inexpensive.

The rooms are outdated. Very overpriced. Service was horrible. Staff not very helpful, they said they can provide a blackout and never did. The fridge was locked in the room. The valet scratched my car! Horrible experience, would never visit again

Frequent visitor to this property, big suite rooms, friendly staff and concierge that never says “NO”. Thanks to Mr. Shammi who goes out of the way to help you always, even when he’s not on duty. Have utilised almost every of their services: Food - ok, Spa - excellent Room service - ok Front desk - excellent

Excellent stay. The hotel was amazing, everything was clean and sparkling, staff was very friendly, helpful and polite. The rooms were spacious with a nice balcony and view. Wonderful swimming pool, and service The breakfast buffet was nicely presented, very extensive with all kinds of dishes from around the world. Even though busy, it didn’t feel crowded. Highly recommend.