Dear Valued Guest, Please allow me to respond to you in English. Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you enjoyed our prime location, the comfort of your upgraded room, and the attentive service provided by our team. It is always rewarding to know that our efforts contribute to making our guests' stays memorable. We have also taken note of your comments regarding the dinner selection and the variety of protein and grilled dishes. Your feedback, along with your observations about the flickering lights in the buffet area and gym, has been shared with the respective departments for their attention. Please accept our sincere apologies for any inconvenience these matters may have caused. Furthermore, we regret that the Wi-Fi connection speed did not fully meet your expectations. Your comments have been shared with the relevant team for review and improvement. As a valued ALL Accor Classic member, we sincerely appreciate your loyalty and continued trust in our hotel. Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Alix Loyer Director of Operations

Dear Olga, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted to know that you appreciated the comfort and design of our rooms, the cleanliness, and our convenient location. We are, however, sorry to learn that our dining options did not fully meet your expectations. Your comments regarding the variety and quality of our food are appreciated and will be shared with our Culinary team for further review. We value your feedback and hope to have the pleasure of welcoming you back for an even more enjoyable experience. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Valentina , Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted to know that you appreciated our team's hospitality, the quality of our housekeeping service, and our convenient location. We also value your comments regarding the beach access and the condition of certain hotel areas. Please note that Mövenpick Jumeirah Beach does not have a private beach or dedicated hotel sunbeds on the beach. Nevertheless, we appreciate your feedback regarding the public beach facilities and the opportunities to enhance our guest experience. Your comments regarding the hotel's condition will also be shared with the relevant team for consideration. We hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Vera, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted to know that you had an enjoyable experience and that our team's hospitality met your expectations. However, we regret that our dining experience did not fully satisfy you. Your comments are appreciated and will be shared with our Culinary team for further review. We look forward to welcoming you back for another memorable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear T., Thank you for taking the time to share your thoughts about your recent stay at the Mövenpick Jumeirah Beach hotel. We are pleased to learn that you enjoyed the location and the service. Your recommendations will be forwarded to our team for further improvement. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear M. , Thank you for sharing your positive feedback regarding your stay at the Mövenpick Jumeirah Beach. We are pleased to hear that you enjoyed our location and services. Your kind words inspire our team to maintain high standards of hospitality. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Eduard, Thank you for taking the time to share your positive experience during your stay at our hotel. We are pleased to hear that you appreciated the comfortable rooms, location, and friendly staff. Your comments regarding the variety of fruits at breakfast and dinner are very valuable to us. We will certainly pass them on to our team to enhance our offerings. We hope that in the future you will have the opportunity to visit Mövenpick Hotel Jumeirah Beach again. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Valeriia R., Please allow me to respond to you in English. Thank you very much for your wonderful review and for choosing Mövenpick Hotel Jumeirah Beach for your family getaway. We are delighted to know that you had such a memorable stay and that you enjoyed our convenient location, spacious rooms, breakfast variety, and the warm service provided by our team. It is especially rewarding to hear your kind words about our restaurant colleagues and the quality of our beverages. We will also make sure to share your special appreciation with the colleague who assisted with arranging your connecting rooms. She will be truly happy to know that her efforts made a difference to your stay. At the same time, thank you for bringing the waiting time for coffee to our attention. We understand that convenience is an important part of a relaxing breakfast experience, and we sincerely apologize for any inconvenience caused. Your feedback has been shared with our team for further consideration. We are also delighted that you enjoyed the Australian wine and felt well recognized as an ALL-Classic member. Thank you once again for your trust and recommendation. It was a pleasure having you and your family with us, and we very much look forward to welcoming you back to Mövenpick Hotel Jumeirah Beach for another wonderful experience. Warm regards, Alix Loyer Director of Operations

Dear Marina T., Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are pleased to know that you enjoyed the hotel’s location and had a generally positive impression of your stay. However, we sincerely regret that certain aspects of your experience did not meet your expectations, particularly the breakfast arrangements, waiting times for beverages, in-room amenities, and the service you encountered. Please accept our apologies for any discomfort caused. Your comments are appreciated and will be shared with the relevant teams for review and improvement. We remain committed to delivering attentive, welcoming, and consistent service to all our guests, and we hope to have the opportunity to provide you with a more enjoyable experience on a future visit. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Kovalik A., Please allow me to respond to you in English. Thank you for your excellent rating and for sharing your feedback following your stay with us. We are delighted to know that you had such a positive experience and that we met your expectations across all aspects of your stay. Your perfect scores for our accommodation, cleanliness, breakfast, and team service are particularly encouraging and reflect the commitment of our colleagues to delivering genuine hospitality and ensuring our guests feel welcome and well cared for. As an ALL-Accor Classic member, we truly appreciate your continued confidence in our brand. Thank you also for your outstanding recommendation, which is one of the most meaningful compliments we can receive. On behalf of the entire team, thank you for choosing to stay with us. We look forward to the pleasure of welcoming you and your partner back and creating another memorable experience on your next visit. Warm regards, Alix Loyer Director of Operations

Dear Inna , Thank you for taking the time to share your experience at our hotel. We sincerely regret that some aspects of your visit did not meet your expectations. Your comments will be forwarded to our management team for further consideration. We also understand that having a separate area for adults is an important matter for many of our guests, and this will be taken into account in the future. We hope that you will give us another opportunity in the future. Sincerely, Mohamed Ezzeldin Front Office Manager

Dear Olga, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are pleased to know that you appreciated our convenient location, facilities, service, and comfortable rooms. However, we regret that certain aspects of your experience, particularly the breakfast variety, gym facilities, beach arrangements, and housekeeping standards, did not fully meet your expectations. Your comments are highly valued and will be shared with the relevant teams for review as we continuously strive to enhance our guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Allow me to reply in English. Dear Artur, Thank you to you and Julia for your thoughtful review and for sharing such generous feedback about your stay. We are truly pleased to know that the dedication and care shown by our team across the hotel helped make your visit to Dubai so memorable. Your recognition of our Front Office, Concierge, restaurant, and pool teams, as well as the leadership behind their efforts, means a great deal to us. Feedback such as yours is a wonderful encouragement to our team, and we will be delighted to share your appreciation with the team. It was a pleasure to have you with us, and we look forward to welcoming you and Julia back to Mövenpick Hotel Jumeirah Beach for another memorable stay. Warm regards, Akash Gimhan Front Office Duty Manager Mövenpick Hotel Jumeirah Beach

Dear Olga S., Please allow me to respond to you in English. Thank you very much for your wonderful review and for giving us a perfect score rating. We’re so pleased you enjoyed our convenient location, with the beach, promenade, and nearby attractions all within easy reach. It’s also lovely to know that you found your room clean and comfortable and that our team provided excellent service throughout your stay. Your perfect ratings for our staff, breakfast, cleanliness, Wi-Fi, check-in, and check-out are truly appreciated and will be shared with the whole team. We’re delighted that you and your family had such a positive experience, and we hope to welcome you back for another enjoyable stay very soon. Warm regards, Alix Loyer Director of Operations

Dear Laura, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are pleased that you enjoyed the cleanliness of the hotel and the courteous service provided by our Reception team. We also appreciate your comments regarding the bathroom design and understand that privacy preferences can differ from guest to guest. Your feedback will be shared with the relevant team for consideration. We look forward to welcoming you back to Mövenpick Jumeirah Beach for another enjoyable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Sergei N., Thank you for sharing your feedback and for the rating. We are delighted to know that you enjoyed the location and found our team friendly and welcoming. It is also wonderful to know that your accommodation, check-in and check-out experience, Wi-Fi, and service from our team met your expectations. We also appreciate your feedback on our breakfast selection and will share it with the relevant team as we continue looking for ways to improve. Thank you for the high recommendation and for being a valued All Accor Classic member. We hope to have the pleasure of welcoming you and your partner back again soon. Warm regards, Alix Loyer Director of Operations

Dear Karicheva, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are pleased to know that you appreciated our convenient location, with easy access to the airport, shopping malls, and the beach. We are delighted that our location contributed to an enjoyable stay in Dubai. We look forward to welcoming you back to Mövenpick Jumeirah Beach for another memorable experience. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Smelkov O., Thank you very much for taking the time to share your wonderful review and for awarding us a perfect score. We are truly delighted to know that you enjoyed your stay and that every aspect of your experience, from the comfort and cleanliness of your room to the breakfast, service, Wi-Fi, and check-in and check-out processes, met your expectations. It is especially rewarding to hear that you appreciated the atmosphere of the hotel and felt well looked after by our team. We are also grateful for your kind mention of the 21st floor. Your thoughtful feedback will certainly be shared with the colleagues involved, and it will mean a great deal to them. It was a pleasure welcoming you both to Mövenpick Hotel Jumeirah Beach. We hope to have the opportunity to welcome you back to Dubai soon and make your next stay just as enjoyable, if not even more memorable. Warm regards, Alix Loyer Director of Operations