Mövenpick Hotel Frankfurt City 4성

고객 평점 (ALL 평가) 4.3/5 81 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mövenpick Hotel Frankfurt City - Image 1
Mövenpick Hotel Frankfurt City - Image 2
Mövenpick Hotel Frankfurt City - Image 3
Mövenpick Hotel Frankfurt City - Image 4
Den Haager Strasse 5, 60327 프랑크푸르트 암 마인, 독일

호텔설명

호텔 추가 정보

  • 자연 채광이 들어오는 12개의 회의실 및 컨퍼런스룸

  • 프랑크푸르트 전시 센터까지 도보 5분

  • 탁 트인 루프 테라스, 야외 공간이 있는 Mövenpick 레스토랑 및 바

  • 288개의 모던한 객실

  • 8층에 위치한 130m² 규모의 체육관(무료)

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호텔 위치

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 프랑크푸르트 암 마인
독일

GPS:50.10984, 8.65103

전화
팩스 +49 69 788075888

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

MOVENPICK RESTAURANT

다양한 지역 요리, 스위스 특선 요리 및 세계 각국의 요리를 즐겨보세요. 모던하고 세련된 분위기에서 여러분을 맞이합니다. 쇼 키친을 통해 주방의 비하인드 스토리를 살펴보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  81 리뷰

TripAdvisor 평가  4.5/5  1,427 리뷰

Mostly good

트립어드바이저 평점 4.0/5

MazarineseaL3961RG 비즈니스 - TripAdvisor 인증 리뷰

Wonderful breakfast. Helpful staff. Only drawback was very minimally functioning air conditioning. I would like to preface that I actually don't like extreme air conditioning but it was a very hot week in Frankfurt and it took 6 hours for room to cool to a bearable temperature. We asked for a different room and staff was helpful but there was no difference. When housekeeping cleaned room during the day they would turn off ac and then we had to start from scratch again when returning to room. Strangely the bathroom floor tiles were heated and could not be turned off. Would be ideally cozy in winter but rooms are very uncomfortable in summer. Conveniently located across the street from Skyline Mall.

Dear Mazarineseal, Thank you for your detailed feedback on your stay at our Mövenpick Hotel Frankfurt City. We are pleased to hear that you enjoyed our breakfast offerings and found the staff helpful. We regret that the air conditioning in your room did not work optimally and that this caused any inconvenience. We will review this internally to ensure such issues are avoided in the future. We're sorry to hear that housekeeping has resulted in another air conditioning challenge. We will discuss this with our housekeeping team to ensure such situations are avoided. We're happy to hear that the heated bathroom floor tiles are cozy in the winter, but we understand that they can be uncomfortable in the summer. We will check if there is a way to control this feature individually. We are pleased that the location of our hotel opposite Skyline Mall was convenient for you. Thank you for your feedback, which helps us to continually improve our service. We hope to welcome you back soon! Your Mövenpick Team

위치가 좋음

고객 평점 3.5/5

익명 1인 - 전체(All) 통지 확인

청결

Dear Guest, Thank you for rating our hotel so positively. We are glad to hear that you enjoyed your time with us. Thank you for sharing your thoughts on our services. We look forward to welcoming you back soon. All the best, Your Hotel Team

Charged my card without permission even though I already paid.

트립어드바이저 평점 2.0/5

Elisia T Couples - TripAdvisor 인증 리뷰

If you want to stay at this hotel, don't prepay through Expedia! They don't seem to have the capability to check whether the room is prepaid or not and charged my card again after I checked out. When I queried it as soon as I realised it on Sunday, they left me waiting until Tuesday without the decency of at least saying they're looking into it, causing unnecessary stress and put a real dampen on the holiday. And when they finally refunded it, I got less than what they charged since the conversion rate has changed since. Thankfully it wasn't much, but considering it's due to their error, really not happy to spend even a penny extra on the hotel. On the bright side, the hotel's location is great with good transport links and right across a shopping centre where we could get essentials. Also, our room was quiet and clean. The pillows, however, were thin and you'd need at least three to support your head.

Dear Elisa, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you experienced with your payment and the subsequent delay in our response. This is certainly not the level of service we strive to provide, and we understand how frustrating this must have been for you during your holiday. We are glad to hear that you enjoyed our location and found your room to be quiet and clean. Your comments regarding the pillows will also be taken into consideration, as we continuously work to improve our guests' comfort. We appreciate your feedback, as it helps us identify areas for improvement. We hope that you will consider giving us another chance in the future to provide you with a much better experience. Best regards, Your Hotel Team

Great hotel at the great location.

트립어드바이저 평점 4.0/5

xamok 비즈니스 - TripAdvisor 인증 리뷰

Great room, great location, great bartender, great front desk officer Alejandra. Some improvement required on breakfast as the food choices are very limited. Early check in and late check out are possible with Accor accont status. Hotel is quiet. Street is clean and not crowded. Only 3 mins walk to reach U bahn line.

Dear xamok, Thank you very much for your positive rating and valuable feedback! We are very pleased to hear that you were able to enjoy the peace and quiet of our hotel and the cleanliness of the surrounding area. We are also pleased that the proximity to the subway was convenient for you and that you were able to benefit from the option of early check-in and late check-out. Your comfort is important to us and we always strive to provide our guests with the best possible service. We hope to welcome you back soon and wish you all the best until then! Best regards, Your Mövenpick Team

Used the restaurant during the Fair

트립어드바이저 평점 5.0/5

coconutugly Solo travel - TripAdvisor 인증 리뷰

The Messe Fair had too many people and the restaurants all served the same food, and on a sunday at 15:00 i could NOT walk anymore nor face more people., so i walked across the road and ate at the quiet restaurant. Lovely. I ordered a caesar salad, coke and coffee and enjoyed the sunny street view….. in PEACE. Nothing irritated me …. The salad was HUGE btw, and very tasty. I only wish there was availability during the creativeworld fair, i would stay here as it is literally across the road from the MESSE ENTRANCE. Also a taxi stand right outside

Dear Coconutugly, thank you very much for thanking the time to share us your pleasant experience during your recent stay in our restaurant. I am most delighted to learn that you were impressed with our services and facilities. Being in the service industry, we believe in providing our guests the best service and attention, and nothing makes us happier than a confirmation of our guest’s satisfaction. Hoping to welcome you again. Detlef Winter General Manager Mövenpick Frankfurt City

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 433 리뷰 8.6/10 위치
  • 543 리뷰 6.3/10 객실
  • 452 리뷰 6.3/10 서비스
  • 15 리뷰 8.2/10 인터넷 가격
  • 334 리뷰 8.6/10 조식
  • 238 리뷰 5.2/10 청결도
  • 168 리뷰 2.7/10 가격 대비 가치
  • 56 리뷰 6.3/10 음료

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프랑크푸르트 암 마인 지역 모든 호텔

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