Mövenpick Hotel Frankfurt City 4성

고객 평점 (ALL 평가) 4.3/5 79 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mövenpick Hotel Frankfurt City - Image 1
Mövenpick Hotel Frankfurt City - Image 2
Mövenpick Hotel Frankfurt City - Image 3
Mövenpick Hotel Frankfurt City - Image 4
Den Haager Strasse 5, 60327 프랑크푸르트 암 마인, 독일

호텔설명

호텔 추가 정보

  • 자연 채광이 들어오는 12개의 회의실 및 컨퍼런스룸

  • 프랑크푸르트 전시 센터까지 도보 5분

  • 탁 트인 루프 테라스, 야외 공간이 있는 Mövenpick 레스토랑 및 바

  • 288개의 모던한 객실

  • 8층에 위치한 130m² 규모의 체육관(무료)

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 프랑크푸르트 암 마인
독일

GPS:50.10984, 8.65103

전화
팩스 +49 69 788075888

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

MOVENPICK RESTAURANT

다양한 지역 요리, 스위스 특선 요리 및 세계 각국의 요리를 즐겨보세요. 모던하고 세련된 분위기에서 여러분을 맞이합니다. 쇼 키친을 통해 주방의 비하인드 스토리를 살펴보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  79 리뷰

TripAdvisor 평가  4.5/5  1,429 리뷰

No irons in the rooms, you are welcomed in a spooky "iron room" instead

트립어드바이저 평점 3.0/5

openjournal TripAdvisor 인증 리뷰

Regular European hotel, trying upper grade / modern style, partially succeeding. Walking distance to the central station. But no irons in the rooms! I was told I would need to go to the ironing room to iron my shirt. Strangely as it is already, the ironing room is an upper floor hidden in the service area bypassing the staircase. With a terrible burn iron... I came for work late at night after several hours of traveling with a presentation the following morning. This was the last thing I wanted to do or hear. Not coming back.

Dear Openjournal, Thank you for taking the time to give us your feedback about your stay at our hotel. We are sorry to hear that your experience with the ironing service did not meet your expectations. We take your comments about the ironing room and accessibility very seriously and will discuss them internally to consider possible improvements. We are sorry that you had an unpleasant experience during your stay. We value your feedback as it helps us improve our service and provide our guests with a better stay. We would be happy if you gave us a second chance in the future to show you that we are learning from your comments and continuing to improve. Best regards, Your Mövenpick Hotel

Mostly good

트립어드바이저 평점 4.0/5

MazarineseaL3961RG 비즈니스 - TripAdvisor 인증 리뷰

Wonderful breakfast. Helpful staff. Only drawback was very minimally functioning air conditioning. I would like to preface that I actually don't like extreme air conditioning but it was a very hot week in Frankfurt and it took 6 hours for room to cool to a bearable temperature. We asked for a different room and staff was helpful but there was no difference. When housekeeping cleaned room during the day they would turn off ac and then we had to start from scratch again when returning to room. Strangely the bathroom floor tiles were heated and could not be turned off. Would be ideally cozy in winter but rooms are very uncomfortable in summer. Conveniently located across the street from Skyline Mall.

Dear Mazarineseal, Thank you for your detailed feedback on your stay at our Mövenpick Hotel Frankfurt City. We are pleased to hear that you enjoyed our breakfast offerings and found the staff helpful. We regret that the air conditioning in your room did not work optimally and that this caused any inconvenience. We will review this internally to ensure such issues are avoided in the future. We're sorry to hear that housekeeping has resulted in another air conditioning challenge. We will discuss this with our housekeeping team to ensure such situations are avoided. We're happy to hear that the heated bathroom floor tiles are cozy in the winter, but we understand that they can be uncomfortable in the summer. We will check if there is a way to control this feature individually. We are pleased that the location of our hotel opposite Skyline Mall was convenient for you. Thank you for your feedback, which helps us to continually improve our service. We hope to welcome you back soon! Your Mövenpick Team

위치가 좋음

고객 평점 3.5/5

익명 1인 - 전체(All) 통지 확인

청결

Dear Guest, Thank you for rating our hotel so positively. We are glad to hear that you enjoyed your time with us. Thank you for sharing your thoughts on our services. We look forward to welcoming you back soon. All the best, Your Hotel Team

Charged my card without permission even though I already paid.

트립어드바이저 평점 2.0/5

Elisia T Couples - TripAdvisor 인증 리뷰

If you want to stay at this hotel, don't prepay through Expedia! They don't seem to have the capability to check whether the room is prepaid or not and charged my card again after I checked out. When I queried it as soon as I realised it on Sunday, they left me waiting until Tuesday without the decency of at least saying they're looking into it, causing unnecessary stress and put a real dampen on the holiday. And when they finally refunded it, I got less than what they charged since the conversion rate has changed since. Thankfully it wasn't much, but considering it's due to their error, really not happy to spend even a penny extra on the hotel. On the bright side, the hotel's location is great with good transport links and right across a shopping centre where we could get essentials. Also, our room was quiet and clean. The pillows, however, were thin and you'd need at least three to support your head.

Dear Elisa, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the issues you experienced with your payment and the subsequent delay in our response. This is certainly not the level of service we strive to provide, and we understand how frustrating this must have been for you during your holiday. We are glad to hear that you enjoyed our location and found your room to be quiet and clean. Your comments regarding the pillows will also be taken into consideration, as we continuously work to improve our guests' comfort. We appreciate your feedback, as it helps us identify areas for improvement. We hope that you will consider giving us another chance in the future to provide you with a much better experience. Best regards, Your Hotel Team

Great hotel at the great location.

트립어드바이저 평점 4.0/5

xamok 비즈니스 - TripAdvisor 인증 리뷰

Great room, great location, great bartender, great front desk officer Alejandra. Some improvement required on breakfast as the food choices are very limited. Early check in and late check out are possible with Accor accont status. Hotel is quiet. Street is clean and not crowded. Only 3 mins walk to reach U bahn line.

Dear xamok, Thank you very much for your positive rating and valuable feedback! We are very pleased to hear that you were able to enjoy the peace and quiet of our hotel and the cleanliness of the surrounding area. We are also pleased that the proximity to the subway was convenient for you and that you were able to benefit from the option of early check-in and late check-out. Your comfort is important to us and we always strive to provide our guests with the best possible service. We hope to welcome you back soon and wish you all the best until then! Best regards, Your Mövenpick Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 433 리뷰 8.6/10 위치
  • 543 리뷰 6.3/10 객실
  • 452 리뷰 6.3/10 서비스
  • 15 리뷰 8.2/10 인터넷 가격
  • 334 리뷰 8.6/10 조식
  • 238 리뷰 5.2/10 청결도
  • 168 리뷰 2.7/10 가격 대비 가치
  • 56 리뷰 6.3/10 음료

Powered by Trustyou

주변에 있는 다른 시설

프랑크푸르트 암 마인 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.