Mövenpick Hotel Münster bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.555 ulasan

Jaminan Harga
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Mövenpick Hotel Münster - Image 1
Mövenpick Hotel Münster - Image 2
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Mövenpick Hotel Münster - Image 4
Kardinal Von GalenRing 65, 48149 MUENSTER, Jerman

Deskripsi

Keistimewaan hotel

  • Exclusive rooftop area, fitness studio, sauna, and massages on request

  • Mövenpick Restaurant with international cuisine and Chesa Rössli & fine dining with bar

  • 120 paid underground parking spaces/free outdoor parking; 3 EV charging stations available

  • 11 conference rooms

  • Centrally located, but surrounded by nature

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Lokasi hotel

Mövenpick Hotel Münster

Kardinal Von GalenRing 65
48149 MUENSTER
Jerman

GPS:51.95543, 7.605067

Telepon
Fax +49 251 8902616

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.555 ulasan

Peringkat TripAdvisor  4.2/5  1.564 ulasan

Excellent Hotel Experience!

Catatan Tripadvisor 5.0/5

catiaseia Ulasan TripAdvisor tersertifikasi

We had an amazing stay at this hotel. The staff truly made the difference! A special thank you to Laura from the restaurant, who took our son’s nut allergies very seriously and ensured everything was safe for him. She is 100% lguest service minded. Also, the blonde lady dressed in black was incredibly attentive and kind, and Caroline from reception was welcoming and very helpful throughout our stay. Their professionalism and care made us feel comfortable and valued. The location is fantastic is just a 20 minute walk to the Christmas markets and super close to beautiful park for relaxing walks.l Highly recommend this hotel!

Dear Catiaseia, Thank you for such a positive review. We are delighted you had such a positive stay at Mövenpick Hotel Münster am Aasee. We appreciate that our restaurant and reception team members provided attentive service, especially regarding dietary needs and local guidance. It is great you found our location convenient for accessing seasonal events and relaxation areas. We look forward to welcoming you back on a future occasion. Best wishes, Patricia Nilsson General Manager

problem with payment

Catatan Tripadvisor 1.0/5

Gerd S Ulasan TripAdvisor tersertifikasi

Credit card was charged twice. The hotel management was unable to solve this issue within four weeks. The room itself was okay. The breakfast buffet could have covered more options for a four star hotel.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience fell short of expectations and regret the inconvenience caused by the billing discrepancy, which our team has since resolved. While such occurrences are rare, we acknowledge the delay in addressing this matter and have reinforced our internal communication protocols. Our breakfast buffet offers seasonal selections across multiple live cooking stations, including freshly prepared omelettes and international specialties. We appreciate your observation and will review our offerings to ensure they meet four-star standards. We hope you will return for an improved experience in the future. Kind regards, Patricia Nilsson General Manager

A nice hotel close to the city centre

Catatan Tripadvisor 4.0/5

hpcroad Ulasan TripAdvisor tersertifikasi

This hotel has a very nice location. It is in a very quiet part of Münster and through a nice walk that is partially along the lakeside, you get into the heart of the city centre in about 25 minutes. The room was nice and very clean. The bed was very comfortable and the mattress could even be somewhat adjusted! There was a Nespresso coffee machine with complimentary coffee cups. That was much appreciated. Just as the in-room safe, but keep in mind it is quite small. My 16" laptop certainly did not fit. The bathroom was not very large, but the shower area provided enough space. It was quite elongated and the rack for a towel inside this area was very convenient. The parking situation is somewhat odd. There are a few free parking spots at the hotel entrance, and you can use the street side parking, but there is also a parking garage. It is a bit on the dark side and the spaces are somewhat tight, but it is convenient. It is actually a public parking garage. Hotel guests pay 17 Euro/day. There were two things that I think can be improved. The 32 Euro charge for the breakfast is way too high if you just want a simple continental type of breakfast. It would be nice if the hotel could offer such an option. Luckily, there are bakeries nearby and we went to one of them. Got a great breakfast at a very reasonable price. Another thing I would like to bring up is that I had to pay the city tax upon checkout, but I had paid my reservation in advance. This is not about the money, but it would be more customer friendly to include this tax in the room charge. Or at least inform guests of this when they check in.

Dear Guest, Thank you for reviewing your recent stay with us. We are delighted to learn that your accommodations met your expectations. The comfortable mattress with personalized adjustment settings and the pristine condition of your quarters enhanced your experience. The thoughtful amenities, including the premium coffee maker and the well-designed shower area with convenient towel placement, added to your comfort. We are sorry that some aspects of your stay did not meet your expectations. While we maintain competitive rates for our extensive breakfast buffet featuring both continental and hot options, we acknowledge your feedback regarding pricing flexibility. The city tax is a municipal requirement, and we strive to communicate all applicable charges transparently. Finally, we are pleased you enjoyed our tranquil setting by the Aasee lake. The scenic pathway leading to the historic city center offers a delightful stroll through some of Münster's most charming areas. We look forward to welcoming you back on a future occasion. Best regards, Patricia Nilsson General Manager

Estancia agradable

Catatan tamu Avis 5.0/5

Antonio A. Keluarga - Ulasan terverifikasi ALL

Perfecto para ir en familia

Dear Antonio, Thank you very much for this kind review of your recent stay. We are delighted to hear that you had a good stay with us. We look forward to seeing you again soon. Best regards Patricia Nilsson General Manager

Basic but OK hotel

Catatan Tripadvisor 3.0/5

Lars K Ulasan TripAdvisor tersertifikasi

First the positives: This is a nice hotel with friendly staff. The breakfast is good. But a little expensive. Served in an adjacent pavilion (we were informed that the restaurant was under renovation!). Nice and big rooms. There are 3 chargers for electric cars, The negatives. We had three rooms, of which they had apparently forgotten to wipe the dust off in two of the rooms! Charging for electric cars is in the underground garage at €17/day. And only one out of 3 chargers could be started to charge our cars. The staff knew nothing about it the charging facilities. Which they regretted. When paying for the stay in the garage, you have to pay in a machine that only takes cash. Which we didn't have enough of. After inquiring at the reception, we were told that we could pay there. Maybe it is an idea to put a sign on the machine about that option? In terms of price, the hotel is on the slightly expensive end considering that it is a rather basic hotel. We used the hotel to stay in transit and will choose another one next time.

Dear Guest, Thank you for taking the time to provide us with your feedback. We are pleased to hear that you enjoyed our friendly staff, great breakfast, spacious rooms and the availability of electric car chargers. We apologize for the inconvenience caused by the ongoing restaurant renovation and for any miscommunication regarding the charging facilities. We regret to learn that two of your rooms were not properly dusted and that the charging experience was not up to standard. We appreciate your suggestion regarding the payment machine and will consider adding a sign to inform guests of the option to pay at the front desk. Your feedback regarding the price and overall experience is valuable to us and we will use it to make improvements. We hope to welcome you again in the future and provide you with a better experience. Best regards, Patricia Nilsson, General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 841 ulasan 9/10 Lokasi
  • 1.280 ulasan 7.3/10 Kamar
  • 1.250 ulasan 8.9/10 Pelayanan
  • 23 ulasan 2.9/10 Internet
  • 877 ulasan 8.7/10 Sarapan
  • 434 ulasan 6.5/10 Kebersihan
  • 314 ulasan 3.8/10 Kesepadanan nilai
  • 283 ulasan 6.4/10 Suasana

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