Mövenpick Izmir 5 星

客户意见评级 (ALL 评级) 4.4/5 28 评论

保证最优惠房价
Mövenpick Izmir - Image 1
Mövenpick Izmir - Image 2
Mövenpick Izmir - Image 3
Mövenpick Izmir - Image 4
Cumhuriyet Blv No 138, Pasaport, 35210 IZMIR, 土耳其

描述

酒店其他优惠

  • Voted Turkey's Leading Business Hotel

  • City center location

  • Stylish and comfortable rooms

  • First-class culinary delights

  • Modular banquet and meeting rooms

我们的客房

酒店位置

Mövenpick Izmir

Cumhuriyet Blv No 138, Pasaport
35210 IZMIR
土耳其

GPS:38.42813, 27.134306

电话
传真 +90 232 484 80 70

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  28 评论

TripAdvisor 评级  4.2/5  1,743 评论

5 Star luxury with friendly service in Izmir

Tripadvisor 评级 4.0/5

fredaswanepoel3488 经 TripAdvisor 认证的评论

We stayed only one night but truly enjoyed this beautifull hotel on the edge of the water and very well situated near a lot of the sights, restaurants and parks Very clean and professional service with a wonderfull breakfast buffet

Dear Valued Guest, Thank you very much for your kind words. We are delighted to hear that you enjoyed our beautiful location, professional service, and breakfast buffet. It was a pleasure having you with us, and we truly hope to welcome you back for a longer stay in the future. Director of Rooms, Firat SIMSEK

Standard hotel not luxury

Tripadvisor 评级 3.0/5

Peace2407 经 TripAdvisor 认证的评论

Very basic and outdated set up, hotel needs modernisation. Upkeep of room was not 5 star, not all things were replaced regularly and used cups were not replaced with new clean cutlery. Breakfast was ok, but not what was expected of Movenpick. Not an array of choices. Location was good, general cleanliness was ok. However I was disappointed with the hotel, not the luxury you expect from a 5 star hotel with such a reputation.

Dear Valuable Guest, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not meet your expectations. Your comments regarding the room upkeep, amenities and breakfast variety have been shared with our teams, and we sincerely apologise for the shortcomings you experienced. We would also like to note that a comprehensive renovation of our hotel will soon begin, aimed at modernising our facilities and elevating the overall guest experience. We are pleased that you appreciated our location and general cleanliness. We hope to have the chance to welcome you back after the renovation and provide you with the high-quality stay that Mövenpick is known for. Kind regards, Hotel Management.

Great location with wonderful staff in particular Firat

Tripadvisor 评级 5.0/5

Eric S 经 TripAdvisor 认证的评论

This was the first time I stayed in this hotel and I had a great experience. Prior to my arrival, I had very good communication with the hotel manager Firat, who had been extremely helpful. As I am a platinum member of accorhotel, we got free room upgrade to a very nice suite with sea view. Even more impressively, when I was trying to buy a book from Turkey before I arrived, Firat even helped to look into the possible source. Although we could not find it locally, I ordered this online and shipped to the hotel before my arrival. The staff had received and made it ready when I arrived. This is what I call service. The hotel is also in a very good location next to the harbour and walking distance to the main market. The only small imperfection is the closure of the swimming pool. I will certainly stay in Izmir Movenpick if I visit the city in the future. Again, I will praise Firat again for his professionalism and made our stay very comfortable.

Dear Valuable Guest, Thank you very much for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your first stay with us was a memorable one and that you were pleased with the service provided by our team — in particular, Mr. Fırat. Your kind words about his professionalism and dedication are greatly appreciated, and we will make sure to share your compliments with him. We are also glad that you enjoyed the complimentary upgrade to the sea view suite and found our location convenient for exploring the city. Please accept our sincere apologies for the closure of the swimming pool during your stay. The pool is currently undergoing renovation to enhance our facilities, and we truly appreciate your understanding regarding this matter. It was a pleasure to host you, and we look forward to welcoming you back to Mövenpick Hotel Izmir in the near future. Warm regards, Hotel Management.

Great experience!

Tripadvisor 评级 4.0/5

Penelope N 经 TripAdvisor 认证的评论

Great service, the food was excellent, the staff were very friendly and professional. I would have given five stars, but unfortunately the pool was under renovations It was a relaxing, enjoyable stay!

Dear Valuable Guest, Thank you so much for taking the time to share your feedback. We are truly delighted to hear that you enjoyed our service, food, and the hospitality of our staff. It’s always rewarding to know our efforts are appreciated. We sincerely apologize for the inconvenience caused by the pool being under renovation during your stay. Please rest assured that we are working hard to improve our facilities, and we hope to welcome you back soon to enjoy a fully upgraded experience. Warm regards, Hotel Management.

Pleasing experience and stay !!!

Tripadvisor 评级 4.0/5

Globe_traveller_7213 家庭住宿 - 经 TripAdvisor 认证的评论

Pro's - Arrived around midnight to the hotel, checkin process was comfortable and seamless, thanks to the friendly staff.. - Prime location of the hotel close to the sea coast. - Central to most points of attractions. - Plethora of seaside food Restaurants to choose from... - Very friendly, pleasant staffs in the Restaurant who make the stay comfortable and worthwhile.. Con's Not many, but I'd like to point out subtle observations made.. - Booked a Superior room with sea view, got a room with no view. - The bathroom requires a face-lift with shower curtain, ensuite door, not much but when rated Five stars, one would expect it as standard. Overall was pleasant, relaxing experience... Hope to come again!!!

Dear Valuable Guest, Thank you for taking the time to share your detailed feedback with us. We are truly pleased to hear that you had a pleasant and relaxing experience overall and that you appreciated our convenient location and the friendliness of our team. Your kind words about our staff and services mean a lot to us. We also sincerely appreciate your constructive comments. We regret to hear that the room assigned did not meet your expectations regarding the sea view, and we apologize for any inconvenience caused. Your observations regarding the bathroom facilities have also been noted and shared with the relevant departments for consideration during our next improvement phase. Guest feedback like yours is incredibly valuable as it helps us enhance the quality of our services. We truly hope to have the opportunity to welcome you back for an even better experience. Warm regards, Hotel Management.

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其他网络用户评价我们的酒店

  • 280 评论 9.5/10 位置
  • 327 评论 6.2/10 房间
  • 365 评论 9.1/10 服务
  • 6 评论 8.8/10 上网
  • 168 评论 3.5/10 氛围
  • 157 评论 7.5/10 清洁度
  • 113 评论 8.2/10 早餐
  • 62 评论 4/10 设施

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