Mövenpick Izmir

客户意见评级 (ALL 评级) 5.0/5 1 评论

Mövenpick Izmir - Image 1
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描述

酒店其他优惠

  • Voted Turkey's Leading Business Hotel

  • City center location

  • Stylish and comfortable rooms

  • First-class culinary delights

  • Modular banquet and meeting rooms

我们的客房

预订此酒店

酒店位置

Mövenpick Izmir

Cumhuriyet Blv No 138, Pasaport
35210 IZMIR
Turkey

GPS:38.42813, 27.134306

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  5.0/5  1 评论

TripAdvisor 评级  4.2/5  1,730 评论

Staffs are excellent. Not much else.

Tripadvisor 评级 2.0/5

sloanc51 Couples - 经 TripAdvisor 认证的评论

Dear Valuable Guest, Thank you very much for sharing your kind evaluation about the services you received from our hotel. First of all, we are very happy that you were satisfied with the services provided by the hotel staff. We would like to inform you that we are deeply sorry that we could not fully reflect our international service quality. Regarding your comment about the hotel being old; We would like to state that we have already started the renovation and that our renovation process continues with small compartments such as air conditioning, carpet, frames, beds in the rooms and floors. Our executive committee members and shareholders have worked on the renovation budget. They are very excited to continue the full renovation project in order to continue to offer luxurious, modern and unforgettable experiences to our valued guests and visitors. As Mövenpick İzmir, our goal is to completely exceed your expectations in every trip you make to our hotel. Your feedback is extremely valuable and provides us with a great opportunity to increase the quality of our services, which is our top priority. All your feedback will be forwarded to the relevant departments and the necessary actions will be taken. Thank you again for your kind feedback and we would like to state that we will be very excited and happy to welcome you back to our hotel. Best regards, Hotel Management

Movenpick Hotel, Izmir, Turkey

Tripadvisor 评级 5.0/5

clarinae2018 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Valuable Guest, Thank you very much for sharing your evaluation of the services you received from our hotel. We would like to inform you that we will be very excited and happy to welcome you to our hotel again and will do our best to meet your expectations on your next stay. Best regards, Hotel Management.

One of the best in Izmir

Tripadvisor 评级 4.0/5

Roshanak A 经 TripAdvisor 认证的评论

Dear Valuable Guest, Thank you very much for taking a time to share your positive experience at Movenpick Hotel Izmir. Our greatest motivation is, to be able to meet your expectations with the services provided by our passionate team members. It will be always our pleasure to accommodate you at Movenpick Hotel Izmir.Sincerely,Hotel Management

Privacy & Data security breach

Tripadvisor 评级 1.0/5

L R 经 TripAdvisor 认证的评论

Dear Valuable Guest, I hope this message finds you well.We fully understand how distressing this must be and how it has impacted your experience.Following your report,we immediately conducted a thorough investigation,which included a review of our security camera footage and an analysis of the door lock access records for your room.Based on the findings,we have not uncovered any evidende that suggests this incident occured as a result of any actions by our team members.Our housekeeping staff,particularly the individual who serviced your room,has been with us for 9 years without any previous complaints or issues of the nature.Additionaly,it is important to note that in Turkey,online purchases cannot be completed without a confirmation code being sent directly to the cardholder's phone,especially when using a new or unfamiliar device.This adds an extra layer of security,making it unlikely that such an incident could occur without the cardholder's direct involvement.While we regret that this situation has cast a shadow over you stay,we would like to emphasize that there is no concrete evidence linking this incident to our hotel or staff.Please feel free to reach out to us if you require any further assistance.We truly value your trust in us and hope that,despite this incident,we can welcome you back in the future for a more positive experience. Best Regards.

Good service and friendly staff

Tripadvisor 评级 5.0/5

Ensar S 经 TripAdvisor 认证的评论

Dear Valuable Guest, Thank you for taking a time to share your positive experience at Movenpick Hotel Izmir. We are glad to know that you were happy with the service provided by valued team members. Regarding your comment about the oldness of the rooms; We are conscious of the old-fashioned furniture in the rooms and would like to inform you that our renovation process is already started with small partitions such as rugs, frames, mattresses and pillows. Our executive committee members and the shareholders have worked on renovation budget and very excited to proceed with full renovation project to continue to provide luxury, modern and memorable experiences to our valued guests along with visitors. At Movenpick, our goal is to completely exceed your expectations on each trip to our hotel. Your feedback is highly valuable that gives us a great opportunity to improve the quality of our services that is our top priority. Many thanks again for your kind feedback. It will be always our pleasure to accommodate you at Movenpick Hotel Izmir. Sincerely, Hotel Management

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 293 评论 9.7/10 位置
  • 335 评论 6.6/10 房间
  • 376 评论 9.1/10 服务
  • 7 评论 6.5/10 上网
  • 168 评论 3.5/10 氛围
  • 153 评论 8/10 清洁度
  • 107 评论 7.6/10 早餐
  • 59 评论 4.3/10 设施

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