宜必思尚品伊兹密尔波诺瓦酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 192 评论

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描述

酒店其他优惠

  • 雅高酒店集团

  • 宜必思

  • 宜必思尚品酒店

  • 宜必思尚品波诺瓦酒店

  • 伊兹密尔酒店

我们的客房

酒店位置

宜必思尚品伊兹密尔波诺瓦酒店

Kazim Dirik Mah No:282/2 Sokak, No 11 Bornova
35100 伊兹密尔
土耳其

GPS:38.451708, 27.193105

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  192 评论

TripAdvisor 评级  4.0/5  66 评论

Hotel cancelled the reservation on the day of arrival and I had to search for another place to stay

Tripadvisor 评级 1.0/5

Ivan T 经 TripAdvisor 认证的评论

I was on a business trip to Izmir and decided to book this hotel due to its location close to the office. I booked directly (via Accor) and unfortunately, at the time of reservation, it was not possible to pay for the hotel online. I was arriving late into the night, on the 27th of September 2023, but since I checked that the front-desk was open 24/7, I decided it would be ok to be checked in after midnight. When I arrived to the front-desk around 1 AM, I was told that there is no room, as they cancelled the reservation. The email that I received stated that it was cancelled on my request, which, of course, was not true. The front-desk employee couldn't provide any reason, so we had to call the manager of the hotel. After some back and forth with very aggressive and impolite manager, it turned out that he arbitrary decided to cancel the reservation (and I would assume, sell this room for much more money to someone who gave him a good baksheesh). Throughout my 100+ nights with Accor Hotels, I have never had such an issue - which makes me assume that it was the manager of the hotel who had interest in selling this room to someone else. The front-desk employee was helpful looking for another hotel and arranging for a taxi for me, which was indeed a stark contrast with his manager, who was yelling on the phone that everything was not his problem. A few days later I was able to recover the workflow of the issue: While I was flying, around 9 PM, the hotel tried to authorise the payment (which was a little interesting, as they didn't do it during any of the days between reservation and the arrival date). The bank decided that the hotel was a scam (which typically happens when a company was reported as scam before) and cancelled the transaction. The manager used this as an excuse to cancel my reservation. There is no need to say, that the hotel didn't try to reach out via email or phone, they just cancelled the reservation. I later read on Google Reviews that this is not an uncommon thing - the manager of this hotel does this kind of things regularly. I would like to urge whoever is thinking about staying at this hotel, to stay elsewhere.

my room was in 4th floor in see view.

Tripadvisor 评级 4.0/5

nourahamoudd 经 TripAdvisor 认证的评论

the staff was perfect and friendly spicily silin and delise .. the room was cozy and the bed was comfortable. housekeeping lady was very clean and friendly her name amina .. breakfast was delicious and fresh the location of the hotel perfect .. the lounge was cozy and the service was good.only one thing was Annoyed me to much there was noisy from the building near the hotel they wake up me from 9am morning was really noisy we can’t sleep but the hotel tried to make us happy because this thing out of there powered but they try to fix the problem.. iwill come back sure to this hotel but after The building is completing the construction and demolition process.

Special hotel and staff

Tripadvisor 评级 5.0/5

309natashab Solo travel - 经 TripAdvisor 认证的评论

Beautiful hotel and even better staff. Currently at the ibis as I am having dental treatment in izmir, the hotel is beautiful, modern and clean. The shared spaces are lovely and comfortable and the restaurant is a great addition to the hotel. As for the staff they are so friendly and nothing is to much trouble, rooms are clean and cleaned everyday unless you don't want to be disturbed. The food at the restaurant and room service is excellent, good quality and very well priced. Overall I am so happy to recommend ibis, thank you to everyone for making my stay so great so far.

Friendly staff and exceptional value.

Tripadvisor 评级 5.0/5

jwolfwolf 经 TripAdvisor 认证的评论

This hotel is absolutely fabulous for my reasons. The rooms are large and comfy with gorgeous huge beds with everything you would need for your stay. Fridges in rooms, fabulous big waterfall showers and balconies. The staff are so kind and as my daughter and i had surgery in Izmir it was so lovely to have such kind staff to bring us ice packs and anything else we needed. They gave us a late check out to 2pm and the maid even gave up her time so we could shower and five before we left for the airport. Thank you to Gokcen, Hek, and Selda for making our stay so lovely ...see you again x

Not great so far

Tripadvisor 评级 3.0/5

Seamus P 家庭住宿 - 经 TripAdvisor 认证的评论

My trip to Izmir and staying at the Ibis Style … not too good today with the restaurant service meal was really bad … here until the 15th this is the 2nd day hopefully the service will improve and I can give a better review … the staff are good but the communication between them is not great

Dear Guest; First of all, we are extremely sorry that we have not been able to reflect our understanding of international service to you. We would like to welcome you again by making the necessary meetings with our team and completing all our shortcomings as soon as possible. Hope to see you again soon.. Best Regards, Didem Ersoy Hotel manager

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其他网络用户评价我们的酒店

  • 138 评论 7.2/10 位置
  • 171 评论 8/10 房间
  • 237 评论 9.2/10 服务
  • 190 评论 9.5/10 清洁度
  • 107 评论 7.9/10 早餐
  • 36 评论 4.2/10 性价比
  • 34 评论 8.7/10 氛围

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