Mövenpick Izmir 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 24

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Mövenpick Izmir - Image 1
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Cumhuriyet Blv No 138, Pasaport, 35210 IZMIR, Turcja

Opis

O hotelu

  • Voted Turkey's Leading Business Hotel

  • City center location

  • Stylish and comfortable rooms

  • First-class culinary delights

  • Modular banquet and meeting rooms

Nasze pokoje

Lokalizacja hotelu

Mövenpick Izmir

Cumhuriyet Blv No 138, Pasaport
35210 IZMIR
Turcja

Pozycja GPS:38.42813, 27.134306

Telefon
Faks +90 232 484 80 70

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 24

Ocena TripAdvisor  4.2/5  Liczba opinii: 1 741

Standard hotel not luxury

Ocena na stronie TripAdvisor 3.0/5

Peace2407 Opinia zatwierdzona w TripAdvisor

Very basic and outdated set up, hotel needs modernisation. Upkeep of room was not 5 star, not all things were replaced regularly and used cups were not replaced with new clean cutlery. Breakfast was ok, but not what was expected of Movenpick. Not an array of choices. Location was good, general cleanliness was ok. However I was disappointed with the hotel, not the luxury you expect from a 5 star hotel with such a reputation.

Dear Valuable Guest, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not meet your expectations. Your comments regarding the room upkeep, amenities and breakfast variety have been shared with our teams, and we sincerely apologise for the shortcomings you experienced. We would also like to note that a comprehensive renovation of our hotel will soon begin, aimed at modernising our facilities and elevating the overall guest experience. We are pleased that you appreciated our location and general cleanliness. We hope to have the chance to welcome you back after the renovation and provide you with the high-quality stay that Mövenpick is known for. Kind regards, Hotel Management.

Great location with wonderful staff in particular Firat

Ocena na stronie TripAdvisor 5.0/5

Eric S Opinia zatwierdzona w TripAdvisor

This was the first time I stayed in this hotel and I had a great experience. Prior to my arrival, I had very good communication with the hotel manager Firat, who had been extremely helpful. As I am a platinum member of accorhotel, we got free room upgrade to a very nice suite with sea view. Even more impressively, when I was trying to buy a book from Turkey before I arrived, Firat even helped to look into the possible source. Although we could not find it locally, I ordered this online and shipped to the hotel before my arrival. The staff had received and made it ready when I arrived. This is what I call service. The hotel is also in a very good location next to the harbour and walking distance to the main market. The only small imperfection is the closure of the swimming pool. I will certainly stay in Izmir Movenpick if I visit the city in the future. Again, I will praise Firat again for his professionalism and made our stay very comfortable.

Dear Valuable Guest, Thank you very much for taking the time to share such a detailed and thoughtful review. We are truly delighted to hear that your first stay with us was a memorable one and that you were pleased with the service provided by our team — in particular, Mr. Fırat. Your kind words about his professionalism and dedication are greatly appreciated, and we will make sure to share your compliments with him. We are also glad that you enjoyed the complimentary upgrade to the sea view suite and found our location convenient for exploring the city. Please accept our sincere apologies for the closure of the swimming pool during your stay. The pool is currently undergoing renovation to enhance our facilities, and we truly appreciate your understanding regarding this matter. It was a pleasure to host you, and we look forward to welcoming you back to Mövenpick Hotel Izmir in the near future. Warm regards, Hotel Management.

Great experience!

Ocena na stronie TripAdvisor 4.0/5

Penelope N Opinia zatwierdzona w TripAdvisor

Great service, the food was excellent, the staff were very friendly and professional. I would have given five stars, but unfortunately the pool was under renovations It was a relaxing, enjoyable stay!

Dear Valuable Guest, Thank you so much for taking the time to share your feedback. We are truly delighted to hear that you enjoyed our service, food, and the hospitality of our staff. It’s always rewarding to know our efforts are appreciated. We sincerely apologize for the inconvenience caused by the pool being under renovation during your stay. Please rest assured that we are working hard to improve our facilities, and we hope to welcome you back soon to enjoy a fully upgraded experience. Warm regards, Hotel Management.

Pleasing experience and stay !!!

Ocena na stronie TripAdvisor 4.0/5

Globe_traveller_7213 Rodziny - Opinia zatwierdzona w TripAdvisor

Pro's - Arrived around midnight to the hotel, checkin process was comfortable and seamless, thanks to the friendly staff.. - Prime location of the hotel close to the sea coast. - Central to most points of attractions. - Plethora of seaside food Restaurants to choose from... - Very friendly, pleasant staffs in the Restaurant who make the stay comfortable and worthwhile.. Con's Not many, but I'd like to point out subtle observations made.. - Booked a Superior room with sea view, got a room with no view. - The bathroom requires a face-lift with shower curtain, ensuite door, not much but when rated Five stars, one would expect it as standard. Overall was pleasant, relaxing experience... Hope to come again!!!

Dear Valuable Guest, Thank you for taking the time to share your detailed feedback with us. We are truly pleased to hear that you had a pleasant and relaxing experience overall and that you appreciated our convenient location and the friendliness of our team. Your kind words about our staff and services mean a lot to us. We also sincerely appreciate your constructive comments. We regret to hear that the room assigned did not meet your expectations regarding the sea view, and we apologize for any inconvenience caused. Your observations regarding the bathroom facilities have also been noted and shared with the relevant departments for consideration during our next improvement phase. Guest feedback like yours is incredibly valuable as it helps us enhance the quality of our services. We truly hope to have the opportunity to welcome you back for an even better experience. Warm regards, Hotel Management.

Staffs are excellent. Not much else.

Ocena na stronie TripAdvisor 2.0/5

sloanc51 Couples - Opinia zatwierdzona w TripAdvisor

Not satisfactory at all. The room is, above all, seriously dusty. There is a strong odour of cigarettes. My allergies (eyes, nose, skin) kept me awake most of the night. The room cannot be well lit. The decor of the furniture and the fixtures are dated. The shower is excellent and powerful. The toilet is small. Toiletries are quite inadequate. No slippers. The sound of the television is kept low, making it very difficult for someone with poorer hearing / older age like myself to enjoy anything if sitting in the head of the bed. We travel as a group and was offered a buffet breakfast. The staff was very helpful and responsive. But, with (at least one) insect surveying our table offerings, I limited myself to hard boiled eggs and coffee from the jug. I would definitely not recommend if one can afford elsewhere.

Dear Valuable Guest, Thank you very much for sharing your kind evaluation about the services you received from our hotel. First of all, we are very happy that you were satisfied with the services provided by the hotel staff. We would like to inform you that we are deeply sorry that we could not fully reflect our international service quality. Regarding your comment about the hotel being old; We would like to state that we have already started the renovation and that our renovation process continues with small compartments such as air conditioning, carpet, frames, beds in the rooms and floors. Our executive committee members and shareholders have worked on the renovation budget. They are very excited to continue the full renovation project in order to continue to offer luxurious, modern and unforgettable experiences to our valued guests and visitors. As Mövenpick İzmir, our goal is to completely exceed your expectations in every trip you make to our hotel. Your feedback is extremely valuable and provides us with a great opportunity to increase the quality of our services, which is our top priority. All your feedback will be forwarded to the relevant departments and the necessary actions will be taken. Thank you again for your kind feedback and we would like to state that we will be very excited and happy to welcome you back to our hotel. Best regards, Hotel Management

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 273 Liczba opinii 9.5/10 Lokalizacja
  • 317 Liczba opinii 6.3/10 Pokój
  • 353 Liczba opinii 9/10 Obsługa
  • 6 Liczba opinii 8.8/10 Internet
  • 165 Liczba opinii 3.4/10 Klimat
  • 151 Liczba opinii 7.3/10 Czystość
  • 108 Liczba opinii 7.8/10 Śniadanie
  • 61 Liczba opinii 3.9/10 Udogodnienia

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