Mövenpick Resort Cam Ranh 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 673

Гарантия
лучшей цены
Mövenpick Resort Cam Ranh - Image 1
Mövenpick Resort Cam Ranh - Image 2
Mövenpick Resort Cam Ranh - Image 3
Mövenpick Resort Cam Ranh - Image 4
Plot D 12 Abc, Cam Hai Dong, Cam Ranh, 57615 Khanh Hoa Province, Вьетнам

Описание

Особенности отеля

  • All rooms and villas offer direct sea view, hosting up to 02 children under 16 years of age

  • Private white sand beach and crystal water with on-site watersports facilities and 24/7 gym

  • Kid-friendly facilities including Little Birds Club, water slide, adventurous rope park

  • Grand Ballroom connected to 2,000sqm event lawn

  • 1,000 sqm destination spa with 23 treatment rooms

Наши номера

Расположение отеля

Mövenpick Resort Cam Ranh

Plot D 12 Abc, Cam Hai Dong, Cam Ranh
57615 Khanh Hoa Province
Вьетнам

GPS:12.043886, 109.209851

Телефон
Факс +84 258 3985 777

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 673

Рейтинг TripAdvisor  4.6/5  Отзывов: 1 003

Overall Satisfied & would recommend this resort for families with kids.

Примечание: Tripadvisor 4.0/5

Jennifer L Реальные отзывы TripAdvisor

We enjoyed our stay at Movenpick for the activities & the beach. The breakfast was enjoyable & Tropicana restaurant had great chefs who know how to cook good food. The staffs & buggy drivers were very friendly too. Only thing is that we’re not sure why our rooms were split up at the beginning of our ck ins & were required to pay an upgrade to be in the hotel with our other family who booked the same room online. The Condo we were in was dated & needed to be refurbished. We transferred to the hotel building which made our stay more comfortable.

Dear Jennifer L, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our activities, beach, breakfast, and your dining experience at Tropicana Restaurant. Your kind comments about our chefs, staff, and buggy drivers are greatly appreciated and will be shared with the team. We sincerely apologize for the inconvenience you experienced during check-in regarding the initial room allocation and the need for an upgrade to stay together with your family. We understand how frustrating this must have been, especially when the same room type was booked. Your feedback regarding the condition of the condo has been noted, and we appreciate your comments as they help guide our ongoing improvement plans. We are glad to know that transferring to the hotel building made your stay more comfortable, and we hope this helped improve your overall experience. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back for an even better stay in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Примечание: отзывы клиентов 4.5/5

Tatiana O. Семьи - Проверенные отзывы - ALL

В отеле создана очень теплая атмосфера, все очень комфортно и ненавязчиво. Удобный и уютный номер. Отличный завтрак. Большое количество активностей для детей взрослых. Отдельно, хотелось бы отметить тёплое и заботливое отношение персонала. Благодарим за отличный отдых! Обязательно вернемся снова!

Dear Ms. Tatiana O., Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the warm atmosphere of the hotel, the comfort of your room, and our breakfast offerings. It’s especially rewarding to know that our range of activities for both children and adults added to your experience, and that our team’s warm and caring attitude made your stay even more memorable. Your kind words are a great motivation for all of us. We truly appreciate your recommendation and are thrilled to hear that you plan to return. We look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Примечание: отзывы клиентов 5.0/5

Daniil S. Семьи - Проверенные отзывы - ALL

Прекрасный отель для семейного отдыха, вкусное питание, большая красивая чистая территория, много локаций для время препровождения, отличный персонал.

Dear Mr. Daniil S., Warmest greeting from Movenpick resort Cam Ranh! Thank you so much for chosen our resort for your recent vacation in Cam Ranh as well as your loyalty with ALL Accor. We are delighted to hear that you enjoyed your family vacation with us and appreciated our delicious food, beautiful and well-maintained grounds, and the variety of spaces to relax and spend time together. Your kind words about our staff truly mean a lot to us, as providing excellent service is our top priority. We would be thrilled to welcome you and your family back again for another memorable stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

valuable experience

Примечание: Tripadvisor 5.0/5

D W Реальные отзывы TripAdvisor

every staffs were very kind. it was beautiful memorial experiences in my life in this resort. delicious food, beach, swimming pool.

Dear D W, Thank you very much for your kind words. We are truly delighted to hear that our team’s kindness, along with the delicious food, beautiful beach, and swimming pool, made your stay such a memorable experience. It means a lot to us to know that your time at the resort became a beautiful memory in your life. We sincerely appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back again in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Disappointing

Примечание: Tripadvisor 1.0/5

Gulnaz M Реальные отзывы TripAdvisor

We had three nights at the Movenpick in Cam Ranh. Our stay wasn’t great. Generally across most areas of service, the hotel seems to be both understaffed and staff are under-trained. Our meals on nearly every occasion took between 30-60 min to arrive. Our daughter has a seafood allergy and when we specified a chicken dish it still came visibly contaminated with seafood after 45 min. Basic service expectations were not meet; being shown to a table at breakfast, having our plates cleared, being provided with napkins at meals (when asked for them, we got one that had a hole in it), the breakfast buffet was a complete shambles with crowds and limited options, house keeping did our rooms at near 3 pm in the afternoon. The beach is mostly unswimmable (my daughter was called out of the water by staff when she was knee deep), we had two rooms that both had significant window drafts and a hot water pressure problem in the shower (I.e takes around 5 min for the water to heat up). Many things you would expect not to pay for you had to pay for; all kids activities and equipment and hire-age of sun lounges around the main pool. This hotel is probably OK for families with young kids that don’t have too high expectations.

Dear Gulnaz M, Thank you for taking the time to share your detailed feedback regarding your recent three-night stay at Movenpick Resort Cam Ranh. We sincerely regret to learn that your experience did not meet your expectations, and please accept our heartfelt apologies for the inconveniences you encountered. First and foremost, we are deeply concerned about your daughter’s seafood allergy experience. This matter has been escalated to our Kitchen and Food & Beverage teams for immediate review and corrective action. We also regret the prolonged waiting times for meals, the lack of attentive service during breakfast, and the shortcomings you experienced across several touchpoints, including housekeeping timing, table service standards, and overall organization during peak hours. Regarding the room-related issues such as window drafts and hot water pressure, as well as your comments on beach conditions and chargeable services, we truly appreciate you bringing these to our attention. These concerns have been shared with our Engineering and Management teams for further investigation and improvement planning. While we understand your final comment that the resort may be more suitable for families with lower expectations, we want to assure you that our goal is to deliver a consistently high standard of comfort, safety, and service for all guests. Your feedback is invaluable in helping us identify where we have fallen short and where we must improve. Once again, we are truly sorry that your stay was disappointing and did not reflect the experience we strive to provide. We sincerely hope you will allow us another opportunity in the future to restore your trust in Mövenpick Resort Cam Ranh. Warm regards, Trinh Nguyen Assistant Front Office Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 683 Отзывов 8.5/10 Расположение
  • 1 307 Отзывов 8.8/10 Номер
  • 2 926 Отзывов 9.2/10 Сервис
  • 7 Отзывов 7.1/10 Интернет
  • 936 Отзывов 8.5/10 Еда
  • 619 Отзывов 8.7/10 Завтрак
  • 580 Отзывов 9.4/10 Бассейн
  • 472 Отзывов 8.6/10 Чистота

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