清迈宁曼路 Journeyhub 诺富特酒店 4.5 星

Dear Khun Tat W. D. N., Thank you very much for taking the time to share your feedback following your recent stay with us at Novotel Chiang Mai Nimman Journeyhub. We are pleased to know that you appreciated our Heartist team’s friendliness, smooth check-in experience, cleanliness, and overall service during your stay. Your kind recognition is truly appreciated. At the same time, we sincerely apologize that the swimming pool and breakfast did not fully meet your expectations. Please be assured that your comments have been shared with the relevant teams for review and improvement. The swimming pool area is currently under an enhancement project to improve its overall ambience and guest experience. Regarding breakfast, we appreciate your feedback on variety. We would like to share that we currently offer a wide selection of international and local Thai dishes, including hot and cold options, bakery items, fruits, and daily rotating selections. However, your comment regarding repetition is well noted, and we will continue working closely with our culinary team to further improve variety and guest satisfaction. To help us achieve a perfect 10/10 experience in the future, we would be grateful if you could kindly share any specific suggestions or details on how we could further improve our breakfast or facilities. Your input is very important to us in enhancing our guest experience. We hope to have the pleasure of welcoming you back again in the near future for an even better stay. Warm regards, Boondarik W. Operations Executive Novotel Chiang Mai Nimman Journeyhub

Dear Khun Shangping, Thank you very much for your wonderful feedback and for choosing to stay at Novotel Chiangmai Nimman Journeyhub. We are truly delighted to hear that you had an excellent experience and that our service met your expectations in every aspect. Your kind words mean a great deal to our team and serve as a strong motivation for us to continue delivering exceptional service. We are especially pleased to know that the birthday arrangement for your friend helped make your stay even more memorable. It was our pleasure to assist in creating such a special moment, and we are glad it added to your overall experience. We sincerely look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Yining Z., Thank you very much for your perfect rating and for sharing your wonderful feedback following your stay at Novotel Chiangmai Nimman Journeyhub. We are truly delighted to hear that you enjoyed our service and had a pleasant experience across all aspects of your stay. Your kind comments about our team, facilities, and overall service are greatly appreciated and will be shared with our team as encouragement. Thank you as well for your thoughtful suggestion regarding aromatherapy in the room. We truly value your idea and will take it into consideration as we continuously look for ways to enhance our guest experience. We sincerely appreciate your support and look forward to welcoming you again for another excellent stay in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Chen L. S., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you had a generally pleasant experience, particularly with your arrival and check-in, cleanliness, WiFi, check-out process, and our team service. It is encouraging to know that these aspects contributed positively to your stay. However, we sincerely regret the inconvenience caused by the noise disturbance and the soundproofing concerns you encountered. Please accept our apologies for any discomfort this may have caused during your stay. Please be assured that your comments have been shared with the relevant Heartists for further review and improvement. We truly value your feedback as it helps us continuously enhance our guest experience. For any future visits, should you experience any discomfort, we encourage you to contact our Front Office team at any time. We will be more than happy to assist with a room relocation, subject to availability. Additionally, earplugs are available upon request at the Front Desk for your convenience. We sincerely hope to have the opportunity to welcome you back again and provide you with a more seamless and restful stay. Best regards, Nakul Gupta General Manager Novotel Chiangmai Nimman Journeyhub

Dear Khun Xin R., Thank you very much for your positive review and for rating your recent stay with us so highly. We are delighted to know that you were satisfied with our location, service, and cleanliness. It is always encouraging to receive such kind feedback, and your comments truly motivate our team to continue delivering a pleasant and comfortable experience to all our guests. We are also grateful for your support as an ALL – Accor Live Limitless member, and we sincerely appreciate your recommendation. We look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub again in the near future. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub