Hôtel Mercure Chantilly Resort & Conventions 4 yıldız

Name: Hôtel Mercure Chantilly Resort & Conventions - ALL - ALL
Address: Route D Apremont, VINEUIL SAINT FIRMIN, 60500, FR
Telephone: +33344584777
Rating: 4.6

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.362 görüş

En iyi fiyat
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Hôtel Mercure Chantilly Resort & Conventions - Image 2

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Hôtel Mercure Chantilly Resort & Conventions - Image 4

48 48 fotoğrafa

Route D Apremont, 60500 VINEUIL SAINT FIRMIN, France

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Hôtel Mercure Chantilly Resort & Conventions

Yerel ve otantik deneyimler arayan gezginlere uygun otel

Discover this unmissable destination in the heart of the forest, just outside of Paris. The hotel boasts breathtaking views of the historic town of Chantilly. The resort consists of 175 rooms and 25 suites, with indoor and outdoor swimming pool, gym, golf course, a variety of dining options, 1 restaurant, 1 bar, and 2 terraces and a conference space.

At the gates of Paris. 5 min from the Domaine de Chantilly, the Hippodrome and the big stables. Best rate guaranteed. Restaurants, bar, heated indoor pool, sauna, hammam. Exclusive offers

Hotel in the heart of the Chantilly Forest. Relax in our resort or discover the region's riches: Chantilly Castle, Manse Pavilion, Princes' vegetable garden, Commelles Ponds or the Horse Museum.

Arnaud Boinet Otel Yönetimi

Otel ekstraları

Resort on a 237-acre estate 30 minutes from Paris
Bars with views onto the 18-hole golf course & terraces
Wellness area: indoor and outdoor pool, fitness, sauna, steam room
Golf, tennis, MTB, ping-pong, pool, table foot., badmin., bowling, playgrnd
Conference area, 2,000m2, with full daylight

Konaklama olanaklarımız

Oda

CLASSIC

2 kişi maks.
24 m² / 258 sq ft

Şilte 1 x Çift kişilik yataklar
Manzara: Bahçe tarafı

Oda

PRIVILEGE

3 kişi maks.
26 m² / 279 sq ft

Şilte 1 x Çift kişilik yataklar

Oda

PRIVILEGE VIEW GOLF

3 kişi maks.
26 m² / 279 sq ft

Şilte 1 x Çift kişilik yataklar
Manzara: Golf manzarası
Engellilere uygun oda

Oda

PRIVILEGE TERRACE

2 kişi maks.
29 m² / 312 sq ft

Şilte 1 x King yataklar
Konaklama ekstraları: Balkon

Oda

PRIVILEGE VIEW GOLF & SOFA

4 kişi maks.
35 m² / 376 sq ft

Şilte 1 x King yataklar ve 1 x Tek kişilik açılabilir kanepeler
Manzara: Golf manzarası

Oda

Junior Suite with 1 king size bed and sofa

4 kişi maks.
43 m² / 462 sq ft

Şilte 1 x King yataklar ve 1 x Çift kişilik açılabilir kanepeler
Manzara: Bahçe tarafı

Oda

Suite

4 kişi maks.
45 m² / 484 sq ft

Şilte 1 x King yataklar ve 1 x Çift kişilik açılabilir kanepeler

Otelin konumu

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
France

GPS:49.201336, 2.489843

+33 3 44 58 47 77

+33 3 44 58 50 11

Railway station
Highway exit

SENLIS EXIT A1

Highway exit

Erişim: 5 km / 3.11 mi 10 min drive

CHANTILLY

Railway station

Erişim: 7 km / 4.35 mi 10 min drive

Golf course

Erişim: 0 m / 0 mi

Golf course

Erişim: 4 km / 2.485 mi

Golf course

Erişim: 10 km / 6.214 mi

Asterix Park

Amusement park

Erişim: 15 km / 9.321 mi 15 min drive

Taksi

55.00 € 55 EUR

Amusement park

Erişim: 20 km / 12.427 mi

Art and Culture

Taksi

12.00 € 12 EUR

Otel servisi

Otele giriş başlangıç saati: 15:00 - Otelden çıkış bitiş saati: 12:00

Otel içi

Yüzme havuzu
Araba parkı
Evcil hayvan kabul ediliyor
Restoran
Tekerlekli sandalye ile girişe uygun
Fitness merkezi
Wi-Fi
Klima
Kahvaltı
Bar
Toplantı odaları
%100 Sigara İçilmeyen Otel
Oda servisi

A L EPICERIE

The Michelin-starred Epicerie is open for Monday to Saturday lunch buffets and Monday to Sunday evening shared platters, with an all-you-can-eat Brunch on Sunday from 11.30am to 3pm.

Rezervasyon yaptir

LE BAR

Be it with family, colleagues or friends, the modern Donatello Bar welcomes you from 4 p.m. to 2 a.m. Enjoy our "quick" menu and cocktails on our terrace in the summer, overlooking the golf course.

Le Bar

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Toplantılar ve etkinlikler

Toplantı Odası sayısı: 21
En büyük odanın yüzeyi: 296 m² / 3186.114 sq ft
Maksimum koltuk kapasitesi: 300
Ziyafetler için maksimum kapasite: 240

Daha fazlasını öğrenin

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.6/5 1.362 görüş

TripAdvisor Derecesi 3.3/5 360 görüş

Very disappointing - frustrating experience

Albert3390 08.04.2025 TripAdvisor onaylı yorum

The hotel is very well located and to be fair the reception and bar are quite nice. But where to start? First upon checking in our room we discovered a big and sticky (apologies for the details) urine stain on the toilet seat. I then took a picture to show the receptionist, and his reaction was only to say "Let me see if I find someone to help, all housekeepers are on break", no apologies and no care in the world expressed. I then informed him we would be out the whole day so they had plenty of time to get it sorted...Back 4 hours later and the urine stains are still there... A kind receptionist upgraded us to a different room (she was very helpful), but that "privilege room" had a bathroom door broken, iron broken, tissue dispenser that fell out of its socket... definitely not a room I would have pay a premium to have. From an F&B perspective, the room service charges 5 euros per delivery!!! So if you order a wine glass at 7 euros it will cost you 12 euros (that is just crazy). On top of that, the restaurant (which is quite nice) is overly expensive (most items between 30-40 euros). In summary, this property is well located, great potential but definitely not well managed at the room and housekeeping department level.

Dear Albert Gdz, We thank you for taking the time to share your experience, and we are sincerely sorry to learn that your stay did not meet your expectations. We are pleased that you appreciated the location of our hotel as well as the services provided by the reception staff. However, we deeply regret the inconveniences you encountered regarding the cleanliness of your room and the condition of the facilities. We take feedback on our maintenance service very seriously, and we will review it to improve our service quality. Regarding the room service charges, we strive to remain competitive, but we understand that this may be perceived as a drawback. Your comments about our restaurant are also taken into consideration. We hope that you will give us another chance to welcome you under better conditions. Sincerely,

Comfortable rooms; friendly staff

Jeffrey N 30.07.2024 TripAdvisor onaylı yorum

This is the most luxurious Mercure hotel we have ever stayed at. It is a big place located right on a golf course and very close to the chateau at Chantilly, yet it still feels like you are out in the countryside here. The room was large and comfortable. The check in staff were extremely friendly and helpful, our clerk even walked outside with me to show me where to park and where the spa was. This is a great hotel.

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are glad to learn that you enjoyed your stay with us, our place, our rooms and our staff. We are looking forward to welcoming you for another stay very soon. Best regards,

Average hotel, very limited restaurant in great location

favdk İş - 01.12.2023 TripAdvisor onaylı yorum

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

Dear favdk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy completely your stay. We well took note that you enjoyed our location and the calm of the place. Nevertheless, we are looking forward to welcoming you for another stay. Best regards,

Close to Paris in a country environment

favdk İş - 04.12.2022 TripAdvisor onaylı yorum

Such a peaceful environment. The hotel stands majestically in the French countryside. A golf course next to the property ensures peace and quite,. It is a conference hotel , so you might expect a lot of people around. The rooms a pretty standard with a little fridge, including complimentary drinks. The hotel has a swimming pool and spa (not used). The restaurant is reasonable and quality is more than average. A paradise for cheese lovers!! The breakfast was more than continental, with a good choice of warm food (egg, scrambled egg, sausages and bacon), wide choice of bread and pancakes. Not really suitable if you don’t have your own transportation. Good accessibility for disabled travelers. Approx 30 mins from CDG, 15 mins from Parc Obelix , 60 mins from Paris Centre

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Terrible and unsanitary!

480flaviad İş - 20.10.2022 TripAdvisor onaylı yorum

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Dear Flavia, I am sorry that your stay at the Mercure Chantilly hotel could have been thwarted by a bedbug problem, I would like to point out that this type of incident cannot be confused with the involvement of our teams in general maintenance. establishment note Our team has done its best to provide you with solutions and to be pleasant to you in the face of this incident, know that we systematically involve experts with a precise protocol to deal with these rare and exceptional events. I renew my apologies and ask you to accept my respectful greetings. Arnaud BOINET Director

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