Mercure Sibiu Airport

Note Kundenmeinungen (Bewertung ALL) 4.2/5 148 Bewertungen

Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
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Beschreibung

ALLSAFE geprüftes Hotel

Hotel-Extras

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Unsere Unterkünfte

Lage des Hotels

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Rumänien

GPS:45.793363, 24.111461

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel

ANA

Gönnen Sie sich ein einzigartiges und authentisches kulinarisches Erlebnis und entdecken Sie die internationalen und traditionellen rumänischen Spezialitäten in unserem Restaurant.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  148 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  38 Bewertungen

Old fashioned hotel which does the job

Note Tripadvisor 3.0/5

julien_and1104 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Note Tripadvisor 3.0/5

andreeadomes Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

Nice

Note Tripadvisor 5.0/5

Диана Г Zertifizierte TripAdvisor Bewertung

Good location. Fast check in. Clean. 24/7 check in. Easy to get to from the motorway. Good experience. We will visit it again. Nice personal. Comfortable beds. A lot of free parking. Happy to visit another time.

Dear guest, Thank you for the positive feedback. We are glad to hear that the services offered by our staff delighted you and were to your liking. Providing outstanding customer service is a priority for us. We appreciate you taking the time to leave us this review. We look forward to welcoming you back ! Sincerely, Dorin M-Front Office Manager

Good hotel

Note Tripadvisor 4.0/5

Vanda T Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

I'd give 5 stars, the only downside is the aesthetics of the hotel and the rooms which are a bit outdated, but other than that, excellent comfort and the BREAKFAST was phenomenal! It was plentiful and of quality. Some staff members nice, others neutral. Overall very good experience

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Instandhaltung = Fremdwort

Note Kundenmeinungen 1.5/5

Ddr Alleinreisende - Bestätigte Mitteilungen ALL

Sauna "out of order", nur 1 Handtuch im Gym - Tür zum Zimmer hakte

Lieber Dirk R., Vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihrem Erlebnis im Mercure Sibiu Airport zu berichten. Es tut mir leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Bitte erlauben Sie mir, mich aufrichtig zu entschuldigen. Bei Mercure sind wir bestrebt, jedem Kunden ein erstklassiges Serviceerlebnis zu bieten. Deshalb ist uns Ihr Feedback sehr wichtig. Bitte seien Sie versichert, dass wir die geeigneten Maßnahmen ergreifen, um das Problem anzugehen und ein zukünftiges Auftreten zu verhindern. Wir freuen uns, dass Sie uns Ihre Bedenken mitteilen, und hoffen, dass Sie uns in naher Zukunft die Möglichkeit geben, Sie besser zu bedienen. Mit freundlichen Grüßen, Dorin M-Front Office Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 116 Bewertungen 8.9/10 Lage
  • 184 Bewertungen 5.6/10 Zimmer
  • 157 Bewertungen 8/10 Service
  • 113 Bewertungen 8.2/10 Frühstück
  • 78 Bewertungen 6/10 Sauberkeit
  • 57 Bewertungen 2.4/10 Essen

Mit freundlicher Unterstützung von Trustyou

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