Pearl Valley Hotel 4 étoiles

Note Avis clients (Note ALL) 4.4/5 67 avis

Pearl Valley Hotel - Image 1
Pearl Valley Hotel - Image 2
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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Parcours de golf primé

  • Salon et spa

  • Centre de remise en forme parfaitement équipé

  • 2 piscines extérieures

  • Proche des vignobles du Cap

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Pearl Valley Hotel

R301 Wemmershoek Road
7646 PAARL
Afrique du Sud

GPS:-33.82301, 18.987702

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  67 avis

Note TripAdvisor  4.5/5  75 avis

Pearl Valley

Note TripAdvisor 5.0/5

Kimmysa En couple - Avis TripAdvisor

We spent an amazing weekend at this fabulous hotel! It is beautiful, wish we could have spent more time. The rooms are clean and spacious, with a lovely outside patio area. The restaurant serves a delicious breakfast! Service was excellent. Highly recommend!

Dear Kimmysa I am delighted to hear that you have enjoyed your stay at Pearl Valley Hotel and that we could have been part of a memorable stay. Thank you for your detailed feedback so that other potential guests can see what we have on offer We all hope for your soonest and extended return Travel safely Kind regards Mynhardt de Jongh General Manager

Note Avis clients 5.0/5

Souleymane M. Voyage solo - Avis confirmés ALL

Excellente adresse à tout point de vue!!!😍

Dear SOULEYMANE M., We very much appreciate your comments regarding your stay, the beautiful sightseeing and venue at the Pearl Valley Hotel by Mantis. It is always a pleasure to receive positive feedback. I have shared your comments with our team and Clinton is very appreciative of your comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please keep sharing your experience and we are all hoping for your soonest return. Sincerely, Mynhardt de Jongh General Manager

Sejour decouverte Pearl Valley

Note Avis clients 4.0/5

Yo Entre amis - Avis confirmés ALL

Sejour court pour decouverte de vignobles

Dear LIONEL L., We very much appreciate your comments regarding your stay at the Pearl Valley Hotel by Mantis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will ensure the comments with regards to the Johannesburg Mercure is shared with the General Manager of the specific hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mynhardt de Jongh General Manager

Cadre magnifique

Note Avis clients 4.5/5

O. Professionnel - Avis confirmés ALL

Séjour professionnel Chambre spacieuse et très confortable Resto excellent

Madame/Monsieur O., Nous vous remercions pour vos commentaires suite à votre séjour à Pearl Valley Hotel by Mantis. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Kind regards Mynhardt de Jongh General Manager

Management do not care about your safety

Note TripAdvisor 1.0/5

JH72 En famille - Avis TripAdvisor

Two adults and a baby. My wife was in the shower, luckily I was near the door when a man with a duvet entered. He didn’t knock and when i confronted him he said - oh - I Must be in the wrong room. I warned him to leave immediately and said I was reporting the issue which I did to the front of house manager. The front of house manager (after getting through to him) was not sympathetic at all. He apologised but that was it. After breakfast we tried to enter our room but the door wouldn’t open - my wife went back to the breakfast room to ask for help and I waited with my baby and a cleaner let us in without asking who we were. We asked for additional key cards that worked but they never turned up. So we couldn’t go for a walk around the estate after breakfast. We stayed in our room until checkout and left. No apology at the desk on leaving. You pay for breakfast in advance 180 zar and it’s really not worth it as any additional items including an egg is charged. Avocado and toast with a coffee x 2 360 zar. It’s just a restriction to eating as you are put off by being told you are restricted and told on checking in which sets the tone to the whole stay.

Dear JH72 Thank you for taking the time to write a review and providing valuable feedback with regards to your stay at Pearl Valley Hotel. My sincerest apologies for what occurred during your stay. We have a very strict access control policy to the estate and similar to guests rooms. The staff members in question will be dealt with, as they are fully trained, re-trained and have enough operational experience to understand the importance of access control and customer service. It does not matter, even if the guest that asks for access to a room, due to a key not working or any other reason, is known to any of the staff, to not ask for credentials. We offer two a la carte menus at both restaurants. One menu being the inclusive hotel menu and the other a menu with many more options at different pricing. The larger a la carte menu is charged on consumption depending on your choices made as the menu items may exceed the value of your breakfast included in your reservation. The option to make a reservation on a room only basis is available, allowing you to choose anything on the menus depending on your budget. I hope that we will have another opportunity to welcome you back so that you can experience Pearl Valley at it's finest. Kind regards Mynhardt de Jongh General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 86 avis 9.3/10 Site
  • 185 avis 8.5/10 Chambre
  • 149 avis 7.6/10 Service
  • 97 avis 9.6/10 Confort
  • 60 avis 8.3/10 Propreté
  • 33 avis 5.2/10 Petit déjeuner
  • 11 avis 10/10 Espace bien-être

Dispensé par Trustyou

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