Mantra Albury 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.892 opiniones

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Mantra Albury - Image 1
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524 Smollett St, 2640 ALBURY, Australia

Descripción

Extras del hotel

  • Central Location in Albury on Volt Lane precinct of the CBD

  • Gimnasio con un completo equipamiento

  • Hotel con una céntrica ubicación en Albury.

  • Salón Executive Lounge

  • Recepción abierta las 24 horas.

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Localización del hotel

Mantra Albury

524 Smollett St
2640 ALBURY
Australia

GPS:-36.082684, 146.91647

Teléfono
Fax +61 2 6048 8001

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
Cerca de la propiedad
  • Aparcamiento

LA TIERRA

Nuestro genuino estilo mediterráneo estimula la diversión y el deleite a través de platos para compartir que van desde una suculenta oferta de tapas hasta nuestro menú para banquetes haciendo honor a nuestro nombre: "La Tierra".

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.892 opiniones

Valoración de TripAdvisor  4.3/5  739 opiniones

Certificado de excelencia 2025

Good hotel in good position with friendly staff

Nota de Tripadvisor 3.0/5

aussie j Valoración certificada de TripAdvisor

We were the parents and adult daughter who stayed one night on our way to Melbourne. We paid for an "executive studio for 3 people". Ths description turned out to be false and misleading. In fact, this room is a standard 29 square metres hotel room that could fit a maximum of 2 people. The third person (our adult daughter) had to sleep on a sofa bed. The problem was that when the sofa bed is open it literally touches one side of the Queen bed. This meant the person sleeping on that side of the Queen bed was blocked from getting off the bed. The person sleeping on the sofa could get up from the sofa but with difficulty. This is harmful to the Accor brand which enjoys our highest respect, and we enjoy being Platinum members for many years. In fairness, subject to the above comments, this a very good hotel. The staff were friendly and welcoming, the room was clean and is as nice as it is shown in the photo. Breakfast was typical for a Mantra hotel. Coffee was excellent. The location is also excellent being in the middle of the shopping centre. Unfortunately, all of this is useless if the room is booked for 3 people. Without this problem the hotel deserves 4 stars. The problem is easy to remedy, and we wish the operators every success.

Great choice for a stopover stay

Nota de Tripadvisor 4.0/5

Amon029 En familia - Valoración certificada de TripAdvisor

Friendly and professional staffs, very responsive front desk service. Kids room with games, subscription TV and movies was a bonus. Check-in around 2pm was busy, at the time only one staff at the front desk, there were a couple of people waiting already and the staff also need to answer phone queries. Our room was around the corner facing the public car park next door. The rooms were clean and spacious. There were LED ceiling lights went around the window which supposed to be manage a light switch but it didn’t work. We didn’t realise this until the bedtime. The front desk staff was very helpful and it appears this was a common issue to them. Breakfast was basic and adequate. Overall, a pleasant stay for a stopover.

Thank you Amon029 for your feedback.

Poor Experiance

Nota de Tripadvisor 2.0/5

mfoundas Valoración certificada de TripAdvisor

I recently stayed at the Mantra Albury and unfortunately had a disappointing experience. When booking through Accor – Mantra Client Services, we were not offered the same rate that was publicly available online, which we discovered only after completing the booking with the consultant. At check-in, our Accor ALL Gold membership was not acknowledged. We were incorrectly told we were standard members and were assigned a room with a view directly overlooking a carpark and air-conditioning units. Reception staff seemed confused when we queried the room rate and the overcharge, and the overall service did little to resolve the issue. The room itself was clean with an acceptable bed, and the hotel is in a great location. However, the lack of recognition, the rate discrepancy, and the poor customer service made the stay unnecessarily stressful. Unfortunately, based on this experience, we would not choose to stay here again. I don’t stay at a hotel to deal with internal inconsistencies and avoidable stress.

Thank you mfoundas for your review and I am sorry about the experience you had.

Stock Standard

Nota de Tripadvisor 1.0/5

HonestReview998 Valoración certificada de TripAdvisor

Spent a night here ahead of a long trip. The hotel is basic and has poor recognition of ACCOR ALL membership status. Their restaurants and room service closes at 9pm, with staff lost when asked for options for food. Ironically, there are a number of outlets open in town, staff are not aware. Parking is a nightmare, with sharp turns and poorly marked lanes. Despite having a bar at the entry, the staff seem to keep to themselves. The management can be seen behind a door at reception, generally watching the security cameras, Wonder how safe this place is, if they need to monitor the screens at all times.

Thank you HonestReview998 for your feedback and I will follow up with the staff that were working while you were here. I can assure you that this is not our usual standard.

Very Comfortable Stay and Great Breakfast

Nota de Tripadvisor 5.0/5

gingie71 Valoración certificada de TripAdvisor

Stayed for one night due to a work event. Receptionist very friendly and accommodating allow me to check in early as I had an early start. Organised car parking as well for small fee, room was clean and comfortable. Very comfortable stay overnight and then buffet breakfast to set the day. Overall great stay and will stay again.

Thank you gingie71 for the kind feedback.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 696 opiniones 8.1/10 Ubicación
  • 1.275 opiniones 7.9/10 Habitación
  • 886 opiniones 8.1/10 Servicio
  • 8 opiniones 5/10 Internet
  • 525 opiniones 8.1/10 Limpieza
  • 374 opiniones 7/10 Desayuno
  • 225 opiniones 8.1/10 Ambiente
  • 202 opiniones 5.8/10 Relación Calidad/Precio

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.