Mercure Albury 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 1.578 opiniones

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579 Olive Street, 2640 ALBURY, Australia

Descripción

Extras del hotel

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

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Localización del hotel

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Teléfono
Fax +61 2 6021 6100

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

RESTAURANT 579

Foto no contractual

El restaurante 579 es un enclave que goza de gran popularidad entre habitantes locales y visitantes. Aquí encontrará un menú de estilo contemporáneo con especialidades de temporada complementado por una extensa selección de vinos locales o cervezas.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  1.578 opiniones

Valoración de TripAdvisor  4.0/5  271 opiniones

Comfy hotel for 1 night stay

Nota de Tripadvisor 5.0/5

Tracy J Valoración certificada de TripAdvisor

Lovely quiet hotel, the bed was really comfy and we had breakfast included which was great value. Centrally located so we could easily walk to local restaurants form dinner. One small issue was the shower was not that clean and could have used a really good scrub. But all in all a good stay.

Worst hotelstay of our lives

Nota de Tripadvisor 1.0/5

Elizabeth M Valoración certificada de TripAdvisor

I received an email asking for details of my requirements.eg shower, pillows, floor level etc. I asked for a walk in shower as I am not allowed in bath due to several falls. Pillows I requested what type I would like, I requested ground floor due to walking difficulties. We were given room 305 on 3rd floor. Shower was over bath and no way I could get in. No handle to help.th shower screen was dirty and covered in mould across the bottom of shower door and beyond.my husband is asthmatic and of course was a definite no no for him. He rang to reception and asked to speak to someone in authority. Her name was Bailey and advised he could talk to her. He asked her to come up to room which she did. She said she was terribly sorry and move us to another room. She went downstairs to check onvacant room with walk in shower. She came back to us with advising we could have room 112 which had the walk in shower.Bailey also advised us she was going to authorise a refund for part of our stay. Of course when checking out nothing was known about the refund. I think it will never happen. For a 4 star rated hotel they must have different standards to motels. We have managed 3 1/2 star motels and the standards we had were far above what Mercure Albury. I would never ever stay there again and never recommend to others. We were charged $700 for our 4 night stay. What we got for that amount of money was disgraceful. That was accor members rates as well. Think very hard before staying at this hotel, They have a glitzy glamorous foyer but you do not sleep there. They always have lift problems and when you have to use the stairs it is a huge disgrace as well. I honestly do not know how they get a 4 star rating.

Thank you for taking the time to leave your feedback, i apololgise that your experience wasn't as expected. and i am pleased that our wonderful staff were able to move your room. Unfortunatly refunds need to be authorised by management and i wasn't made aware of the situation until now, With new staff training at the moment they are doing a wonderful job but at times things do get missed, this is by no means intentional and again apologise that this made you feel as though we don't care. Customer satisfaction is very important to us here.

Better options

Nota de Tripadvisor 3.0/5

MH1482 Valoración certificada de TripAdvisor

Sorry but it's not worth it. Last year I stayed at Mantra Albury. Wished I booked again! Rooms here are outdated, carpet needs replacing. We can hear the hot water from the floor above whistle like a kettle so woke us up at 6am. Shampoo & conditioner not filled. No acknowledgement of my gold status with Accor. No welcome note etc

Great location friendly staff .

Nota de Tripadvisor 5.0/5

Carmen P Con amigos - Valoración certificada de TripAdvisor

Excellent location, very central, great staff, lovely on site restaurant and out door pool. Rooms comfortable and good size. Clean and air conditioned. Bar fridge in the rooms. Low rise -4 floors and not to big. Parking onsite is outdoor. Staff are very helpful.

Mercure Albury Queen room stay

Nota de Tripadvisor 3.0/5

SuzieBull En pareja - Valoración certificada de TripAdvisor

My husband and I stayed for one night while on our ride trip on a motorcycle. There was free parking, none of which was undercover. The motel room was very outdated. As soon as we entered the room it appeared dull and aged. The coffee table furniture had damage, which stood out. There was a used toothpick on the floor as I entered. The bed was clean and comfortable. The mini bar was stocked although very expensive. The pool was open and beach towels were provided in the lobby area. There was a sign in the lobby pointing to pool which took us out into the car park area. We weren’t sure where to go, but we found the pool. Again the pool was outdated, one of the glass panels was missing and had been replaced with plywood? The pool was refreshing after a hot day or traveling.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 422 opiniones 9.7/10 Ubicación
  • 1.000 opiniones 6.6/10 Habitación
  • 761 opiniones 8/10 Servicio
  • 19 opiniones 6/10 Internet
  • 406 opiniones 2.2/10 Instalaciones
  • 396 opiniones 6.5/10 Limpieza
  • 194 opiniones 6.2/10 Desayuno
  • 194 opiniones 3.8/10 Ambiente

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Nuestros establecimientos cercanos

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Nota de clientes de Avis (Clasificación de ALL) 4.4/5 (2059 opiniones)

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.