Hotel Mercure Newbury West Grange

Hotel Mercure Newbury West Grange 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 419 recensioni

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I plus dell'hotel

  • Camera ampia con bagno privato, climatizzazione, TV a schermo piatto, scrivania e WIFI gratis

  • Onsite restaurant and bar which serves English & European cuisine.

  • 3 acres of beautiful landscapes gardens fully equipped with outdoor seating

  • Close Proximity to Newbury Racecourse and Highclere Castle

  • 80 cover dining area perfect for private parties and wedding receptions

Hotel approvato ALLSAFE

Posizione dell'hotel

Hotel Mercure Newbury West Grange

Coxs Lane, Bath Road, Midgham
RG75UP BERKSHIRE
Regno Unito

Coordinate GPS:51.402065, -1.2162276

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

Le nostre sistemazioni

Camera ampia con bagno privato, WIFI gratuito, TV a schermo piatto e occorrente per tè e caffè

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  419 recensioni

Giudizio TripAdvisor  3.5/5  422 recensioni

Ok hotel maybe let down by clientele

Punteggio Tripadvisor 3.0/5

GeoffG1976 Affari - Recensione certificata TripAdvisor

Stayed for 3 nights earlier this month. Read a few reviews about it being unclean but the room I had was spotless. Tried the restaurant at the hotel, food was nice but couldn't get any food till 6pm and I am normally back at hotel from site by 4.15pm so wasn't happy had to wait about for food. Asked for a quiet room in my request but I could hear a lot of noise, sounded like extractor fan going all night somewhere, turned mine off by isolation switch but could still hear it, not good for me as a light sleeper and a lot of the clientele seem to be typical contractors with no respect for noise, every night from 7pm till 10pm people in and out of rooms I assume to go for a smoke but I don't think they could slam their doors any louder felt like the whole hotel shook. Location is out of the way of most things, another pub is on same road less than 5 mins walk away if fancy a change of scenery

Nice hotel near Newbury with good facilities.

Punteggio Tripadvisor 4.0/5

megane58 In coppia - Recensione certificata TripAdvisor

We stayed here for one night as we had booked a visit to nearby Highclere Castle the next day. The rooms were nice which included a very modern bathroom with bath and shower. We decided to drive into Newbury to get something to eat at one of the many restaurants there. After returning to the hotel around 10pm we decided to have a drink in the bar which was attached to function room where there was a wedding reception taking place. Although there was music playing this didn’t really bother us as we only had one drink then went to our room. We paid for breakfast which was a choice of cereal’s, fruit, and a full cooked breakfast this was very nice. All in all we enjoyed our stay here and would definitely return.

Disappointing

Punteggio Tripadvisor 3.0/5

michael c In coppia - Recensione certificata TripAdvisor

On arrival we were asked if we had been informed that the restaurant was taken over by an 18th birthday party (we had a dinner reservation that evening in the restaurant! (This was confirmed in e-mails from Richard and Sarah on 15th/16th July ), we informed him that we had had no such notification from hotel; there was also a large coach party in another part of the hotel. We were asked if we would like to dine in the bar/lounge area. No choice really, but we decided to dine there, were given a glass of wine and a tonic water to compensate! The menu (not much choice) that if you did not have a starter you would have to wait 25 minutes for a main course; we had starters, but they still took over 1/2 hour for them to arrive at our table - half of 1 of them landed up on the table. Asked if we wanted a fresh one! (Really!) Service throughout the rest of the evening was not very good, had to ask at the bar for every course. All staff seemed to be more interested in the 18th birthday party than looking after the other guests. Room was very clean and comfortable, excellent beds. Coach party took over restaurant at breakfast, so had to eat in bar area again - however it was much quieter! Not much selection. On checkout (Nicola?) was very professional. We have stayed in hotels in UK and abroad for many years and this is only the 2nd time we have had to give a poor review, we would certainly not entertain staying at this hotel again - bad advertisement for the Mercure chain.

Lovely staff but dirty

Punteggio Tripadvisor 1.0/5

Nay K Da solo - Recensione certificata TripAdvisor

So dirty! Lovely staff, reception area impressed me went my room had pubes and other hair everywhere, dirty & broken toilet seat, un-hoovered rug, dirty tv remote, marks on the wall and ceiling. Moved to a different room after complaining I little better but dry crusty piss on toilet seat still un-hoovered. Please get your cleaners to clean it lets your hotel down!

Sopravvalutato

Punteggio Tripadvisor 2.0/5

Roberto S Affari - Recensione certificata TripAdvisor

Ho soggiornato in questa struttura per una notte durante un viaggio di lavoro. Struttura accettabile, ma sicuramente non al livello che quattro stelle dovrebbero richiedere. Nella mia camera non era stata fatta una normale pulizia ed infatti in bagno c'era la spazzatura del soggiorno precedente (inconcepibile!!!!). Rapporto qualità/prezzo estremamente insoddisfacente - per il solo pernottamento ho pagato 108 sterline in soluzione prepagata. Sicuramente non ritornerò un'altra volta anche se sono titolare di BW card

Mi dispiace sentire che eri deluso con il vostro presso il Best West West Grange Hotel . Vi posso assicurare la questione viene esaminato. Sentitevi liberi di scrivermi su richard@westgrangehotel.co.uk Cordiali saluti Richard Popplewell

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 141 recensioni 9.5/10 Posizione
  • 446 recensioni 6.2/10 Camera
  • 464 recensioni 8/10 Servizio
  • 11 recensioni 7.4/10 Internet
  • 184 recensioni 7/10 Pulizia
  • 181 recensioni 6.3/10 Colazione

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