佩博斯克雷格本度假酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,320 评论

佩博斯克雷格本度假酒店 - Image 1
佩博斯克雷格本度假酒店 - Image 2
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Centennial Road, 2576 鲍勒尔, 澳大利亚

描述

酒店其他优惠

  • 酒店毗邻高尔夫球场

  • 完美的会议中心。

  • 该度假酒店是举办婚礼的理想之选。

  • Located close to the Southern Highlands village and within easy reach of Sydney and Canberra.

  • Purpose-built conference centre with professional facilities and attentive service.

我们的客房

酒店位置

佩博斯克雷格本度假酒店

Centennial Road
2576 鲍勒尔
澳大利亚

GPS:-34.46810614, 150.4038191

电话
传真 +61 2 4862 1690

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Hickory's Restaurant and Bar

Hickory's Restaurant and Bar is a contemporary dining experience, with views of the stunning gardens and private golf course to enjoy the passions of the kitchen, with ingredients fresh from the retreat garden and sourced locally.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,320 评论

TripAdvisor 评级  3.5/5  2,212 评论

Old historic hotel in a beautiful location with wonderful staff

Tripadvisor 评级 5.0/5

Baylovers Couples - 经 TripAdvisor 认证的评论

This is an old hotel set in the beautiful countryside of the southern highlands. The hotel is definitely old, almost a hundred years old to be exact, but has an amazing charm and elegance that we enjoyed. The gardens are captivating and the buildings are from times gone by. They probably need some refurbish but need to keep their history. The staff were friendly and amazing and could not do enough for us. We will definitely return

Poor organisation and old rooms

Tripadvisor 评级 1.0/5

Marry W 经 TripAdvisor 认证的评论

The working conditions at this place are horrible. the housekeeping manager ezzie jones mistreats the staff, shouting in the corridors. I do not recommend going to this place. The rooms are very humid because it is an old hotel, the hotel is very old and has humidity and has little ventilation and the windows are not maintained. The working conditions are bad, they pay very low wages and treat people badly, I don't recommend it.

Hi Sofia, Thank you for sharing your concerns. We take feedback about workplace conditions and guest experiences very seriously. It’s clear you’ve been trying to get our attention, and we’d like to address your concerns directly. However, we still haven’t been able to hear back from you. Please contact me at craigieburn.gm@peppers.com.au so we can resolve this matter promptly. We look forward to hearing from you. Warm regards, Tate

Visit to beautiful Bowral

Tripadvisor 评级 2.0/5

Victoria W Solo travel - 经 TripAdvisor 认证的评论

Beautiful gardens and lovely garden setting and surrounds. Hotel in need of complete room revamp. My room was tired, bathroom very worn and very small.One curtain completely missing. Doors, walls, skirting with chipped or scratched. Bed comfortable. Main part of the hotel was fine, and in better condition than the rooms. Conference facilities very dated and old. Lounge areas quiet comfortable. Food average. All over experience average to poor. Best thing about the experience were the gardens and staff very nice too.

Hi Victoria W, Thank you for sharing your feedback following your recent stay with us, I’m pleased to hear you enjoyed the gardens and the overall setting of the property. Our team takes great pride in maintaining the grounds, and it’s lovely to know that this was a highlight for you. That said, I regret that the condition of your room, the conference facilities, and certain aspects of your experience fell short of expectations. Your comments about the room’s tired state, the missing curtain, and the dated conference areas are taken seriously, and I’ll ensure these concerns are shared with the relevant teams as part of our ongoing improvement efforts. We are committed to balancing the charm of our heritage property with modern comforts, and your feedback will help us prioritize areas that need attention. Thank you once again for staying with us and for taking the time to provide this thoughtful review. Warm regards, Tate General Manager

Very tired and needs an update

Tripadvisor 评级 3.0/5

squidspud 经 TripAdvisor 认证的评论

The Pepper's resort have a certain reputation for quality and prestige but sadly this venue fell well short of that. Our room had the feel of a standard 3 star hotel. The lighting was very dark, the room small and generally the finishes appears more budget. The bed was comfortable and the complementary drinks and snack bars was a nice touch. Everything about this hotel seems run down. The chipped tables in the lounge area,sofa past their used by date, peeling paint as you look out the restuarant window as I looked past the jam jar ( not a trendy mason type jar) vase with a flower in it. Other table had vases. The gardens were lovely and in better repair than the building. I know this is a historic hotel and I can overlook the noisy floorboards and the battered skirting boards, these all add charm but basic maintenance seems to be an afterthought. I don't think I will be returning.

Greetings squidspud, Thank you for taking the time to share your detailed feedback following your recent stay with us. I sincerely apologize that your experience fell short of the quality and expectation. While I’m pleased to hear you found the bed comfortable and enjoyed the complimentary drinks and snack bar, it’s disappointing to learn that other aspects of your stay did not meet expectations. We are aware that parts of the property reflect its age, and while its heritage charm is something we celebrate, your comments about maintenance and overall presentation are valid. Please rest assured that we take feedback like yours seriously, and I will be addressing your concerns regarding the state of the room, lounge, and restaurant décor with our team. Our gardens are indeed a highlight, and we are committed to bringing the same level of care to other areas of the property. Thank you for choosing to stay with us and for your honest observations. Should you reconsider visiting us again, I’d love the opportunity to personally ensure a more comfortable and enjoyable experience. Warm regards, Tate General Manager Peppers Craigieburn

A lovely get-away

Tripadvisor 评级 5.0/5

Jane W 经 TripAdvisor 认证的评论

We like staying at Peppers Craigieburn with its old-world feel with modern amenities. The restaurant is terrific, and there's nothing better than enjoying a pre-dinner drink in the lounge in front of the fire. We found the staff members very friendly and helpful.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 218 评论 9/10 位置
  • 705 评论 5.1/10 房间
  • 621 评论 8/10 服务
  • 7 评论 4.8/10 上网
  • 476 评论 7.3/10 设施
  • 458 评论 7.7/10 食物
  • 371 评论 3.8/10 舒适度
  • 299 评论 7.2/10 氛围

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